Truly horrible experience. They have incorrect size guides listed for killstar items. I purchased a hoodie based on these guides. The hoodie I recieved is 40cm larger than advertised. Upon compl... Ver mais
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Truly horrible experience. They have incorrect size guides listed for killstar items. I purchased a hoodie based on these guides. The hoodie I recieved is 40cm larger than advertised. Upon compl... Ver mais
A empresa respondeu
Darei 0 stelle se fosse possibile. Innanzitutto dovevano arrivare massimo 9 giorni dopo, invece hanno fatto un grosso ritardo. Ma il vero problema è che non ho ricevuto nessuna notifica sul mio... Ver mais
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one of the best alt stores out there! excellent customer service, Mel is such an awesome woman! amazing selection of alt and witchy products super fast delivery, secure packaging, im normally hes... Ver mais
Absolutely wonderful team, with amazing communication. My last order was placed while they were dealing with floods and Mel kept us all up to date through email on what was happening and shipping time... Ver mais
The BEST online alternative fashion boutique in Australia! We stock the best range of handpicked alt awesomeness you will find. Gothic clothing is our specialty along with Witchcraft supplies, cauldrons, herbs and witch kits. Our own brand of skincare and bodywashes. Witchy and edgy and dark all the way. Clothing, makeup, hair products, shoes, boots, homewares and accessories for those who live outside the box and wanna make a statement. We carry tons of great designers and brands - Demonia, Current Mood, Arctic Fox, Killstar, Disturbia, Dreaming of Falling, Sourpuss, Restyle, Lime Crime, Sugarpill, Too Fast, Punk Rave, Manic Panic, Pleaser, and tons more. We seek out smaller independent designers to bring you guys the very best bleeding edge alternative fashion items. You will see new brands and designs here first!
2/63-69 Meakin Rd, 4131, Meadowbrook, Austrália
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My purchase arrived Monday it was very quick beautifully package great quality products would highly recommend Tragic Beautiful thanks guys
I have been shopping with Tragic Beautiful for many years. I have always been thrilled with the high level of customer service and support, the product quality is outstanding and there is always so many wonderful and weird goodies to choose from. Would highly recommend to anyone whom appreciates the dark and quirky side of life.
Great product range, fast shipping times, and you know there's real people behind the scenes who take care with your order and do their absolute best to accomodate requests.
I love all the clothing and items they have to offer, fast shipping and easy to use website
I can’t even begin to thank this company for what they did for me... Mel a special thank you 🙏 you are such a beautiful soul... Mel took my call and I explained I needed the shoes for a important function and she reassured me my shoes will arrive ASAP as it generally takes a while because they where being shipped from the USA..she got in touch with them and asked them to send my shoes quickly... I will be buying most things now from this site the customer service is fantastic... they don’t treat you like they have a million customers they treat you personally! Mel even sms me from her personal mobile just to reassure me that they’ve been posted... I’m so great full to you Mel and your team 💗😘

Resposta da Tragic Beautiful
Despite the items taking longer to be received for me personally ( I live in the US), this site is excellent. I love the variety of items and I'd like to personally highlight the customer service of this site. Tragic Beautiful provides the BEST customer service I've EVER had! Yes, you read that correctly, the BEST. I'd ordered a pair of beautiful boots that I'd waited more than three months for since they'd been sold out so consistently in my size. I ordered a size 7 which is normally my size, but I hadn't known their sizes run a tad large and there was one 6 left in stock. I chatted in and asked if I could exchange for the correct size. The agent automatically put the last 6 on hold for me and labeled the size as sold out. As soon as they received my size 7 return, the 6 was immediately shipped out. Not only that, but the manager there discounted my shipping handsomely because of the fact that I live in the US and it'd take forever. And I didn't even say I wanted to speak to a manager! I've had great experiences from this site. Waiting a little longer for amazing items it completely worth it!!!

Resposta da Tragic Beautiful
Best customer service! They respond right away, and always solve any issues! I’ve never had a problem just swapped sizes and they dont stuff around or anything they process returns etc straight away! If they are out of stock of something they do their best to get it back in for you and generally are able to. Their customer service is impeccable can’t be beaten.

Resposta da Tragic Beautiful
an amazing company. i received an item damaged which im pretty sure was no fault of theirs and after contacting them they were extremely helpful adn addressed the issue promptly. cannot recommend enough. love their vast gothic range of gothic clothing and accessories. i will be back for more :)

Resposta da Tragic Beautiful
Tragic Beautiful Rocks. Great quality. Great Service. Great products.
I'll totally go back again.

Resposta da Tragic Beautiful
Wow! I LOVE these guys. Every time I order I get it within a day or two. Returns are easy and they've upgraded me to free express shipping a couple of times. They include a free lolly and postcard or sticker in orders too!

Resposta da Tragic Beautiful
Tragic Beautiful has both excellent customer service and competitive pricing. Would recommend.

Resposta da Tragic Beautiful
I can't recommend enough. Any presents I buy here get the best response.

Resposta da Tragic Beautiful
Super quick delivery and amazing service. They were really helpful answering my questions before purchase and I was totally happy. The treats and postcard in my order were really cool too.

Resposta da Tragic Beautiful
I've ordered from Tragic Beautiful numerous times and always found their service to be impeccable. Swift delivery and wonderful, polite customer service. Their products are of excellent quality. I highly recommend this online store.

Resposta da Tragic Beautiful
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