TravelODesk Opiniões 168

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We booked the Taxi by travelodesk from Kochi to Fort Cochin. The booking and payment went easily. For a half hours drive it was quite expensive. But the communication and service was great. They sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of best travel aggregators available in the market today. Booked a trip from one of the remote places (Phata) and their service was impeccable. The one Sushil, didn't even take a penny for booking... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good arrangement by the company, Specially I would like to thank the Driver- Hemant Ji who made our 4 hrs travel to fro so enjoyable along with being considerable about the kids. Asking to s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Perfect!. We has a perfect expérience going from New Delhi to Agra, super driver, thank you very much to him. And also a very good travel back to New Delhi, 2 days after. Travelodesk has a perfect... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Táxi
  2. Agência de viagens de autocarro
  3. Agência de aluguer de carros
  4. Minibus
  5. Operador turístico
  6. Agência de viagens

Escrito pela empresa

Travelodesk is an online taxi service in India. It provides chauffeur driven taxi service in more than 550+ cities of India, Nepal, Srilanka, Bhutan, Bangladesh and Pakistan. If you are seeking for most reliable taxi with driver, you must try TravelODesk once and we ensure that you will never forget a world class experience with us.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

The booking and organization went smoothly

We booked the Taxi by travelodesk from Kochi to Fort Cochin. The booking and payment went easily. For a half hours drive it was quite expensive. But the communication and service was great.
They shared detailed informations and asked for missing details.
The driver came as soon as possible as we wrote him that we're landed (before the booked pick up time) and shared information about the pick up point and car. The booking and organization went smoothly.

10 de março de 2026
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hi Lisa,

Thanks a lot for your 5 star ratings to our driver and services. We would love to serve you everywhere in India. Keep using Travelodesk taxi service everywhere.

Thanks Again
Customer Support
Travelodesk India

Classificada 1 em 5 estrelas

Free Cancellation but no refund

They advertise free cancellation. I cancelled within the free cancellation window, but never got the refund.

I send many follow up emails and they never replied. They replied only in the beginning saying the refund will be processed in 3-5 working days but now it has been months and no reply to any follow ups.

10 de setembro de 2025
Opinião espontânea
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Resposta da TravelODesk

Hi Sriram,

We are sorry to hear your experience about not getting refund on time. But if you can share your concern at email id - support@travelodesk.com with your booking id, we can check and get back to you whether it's done or not.

Waiting for your email.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Driver Jagdip was very patient and for…

Driver Jagdip was very patient and for me to my destination which was not easy to find based on map apps

5 de outubro de 2025
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Resposta da TravelODesk

Hi Ramaswamy,

Thanks for your 5 star ratings to our driver. We would love to serve you again and again.

Keep using Travelodesk taxi service everywhere in India.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Reliable and very friendly :-).

8 de setembro de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hi Bettina Benz,

Thanks a ton for your positive feedback about our team and cab service used in India. Keep using our cab service again and again.

Thanks
Customer Support
Travelodesk

Classificada 1 em 5 estrelas

This travel agent cheated me regarding…

This travel agent cheated me regarding a trip. I had clearly told him that the confirmation deadline was 11 p.m., but he didn’t confirm and instead gave the trip to another person. This is a fraudulent company run by a dishonest person. Please do not book trips from this company. He does not return the money, and if you ask for it, he will block you, so guys stay away from him
Good lock

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly driver great service thanks!

Friendly driver great service thanks!

24 de maio de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Thank you so much for the 5-star rating! 😊 We're glad to hear you had a great experience and found our driver friendly. Your kind words mean a lot to us – we look forward to serving you again soon!

Regards
Customer Support Team

Classificada 5 em 5 estrelas

Professional service no issues

Good communication throughout, friendly driver waiting at arrivals on time. No issues at all, will use again.

30 de maio de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Thanks a lot for the great review and 5 stars! 😊 We're really glad everything went smoothly and that our driver was there on time. Happy to hear you liked the service – we’ll be here whenever you need us again!

Regards
Customer Support
TravelODesk

Classificada 5 em 5 estrelas

Muy buena compañía

Muy buena compañía, muy amables los conductores y muy atentos ante cualquier duda!!

30 de maio de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Thanks so much for the kind words and 5-star rating! 😊 We're really happy to hear you had a great experience with our team. Our drivers always do their best to be helpful and friendly – glad it showed! Looking forward to serving you again soon.

Customer Support
TravelODesk

Classificada 5 em 5 estrelas

Safe journey

I needed to get from the airport in Goa to my hotel 24km. It was my first visit to India. It was unfortunately at night so I could not see the surrounding very well.
But the driver was very professional and he got me to my dwelling place swift and safely. There were many bumps on the road but he got out of the way to get me there with less discomfort as possible.
We did talk a little and he was very polite and kind.
I am looking forward to driving again in 2 weeks maybe with the same driver.
Sincerely
Elizabeth

16 de maio de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hi Elizabeth,

Thanks a lot for using our taxi service on your first visit to Goa, India. We are again thankful to praise our driver and his service. We would love to serve you, your friends and family again and again. Keep using our cab service in India.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Punctual, knowledgeable, courteous.

My driver was friendly, punctual, courteous and knowledgeable:0)

18 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Alison,

Thanks a ton for your 5 star ratings. We are too happy to serve you on every trip to India.

Thanks Again
Customer Support
Travelodesk

Classificada 1 em 5 estrelas

The worst experience ever!

The worst experience ever. I can't relativ on the driver showing up. Every single time there is at least one issue.This rime the first driver didn't want to drive me. Told me one hour before pickup time. The second one didn't even communicate and didn't show up. I don't recommend them at all!

13 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hi Tobias,

We understand your frustration of the driver who was reaching late due to traffic and you asked us to change the driver and when we changed the driver so you could not wait any more time for 2nd driver. It was not kind of service we provide but life is full of misfortune and this one incidence happened with us and made you unhappy. We promise not to repeat such mistakes where are at fault.

Thanks for understanding.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Excellent private transfers

Used this company on my family trip to India for a few transfers in Mumbai.

Great communication, drivers and clean vehicles. Before and after arriving in India I was kept updated and the drivers were easy to reach via WhatsApp.

Highly recommend this company!

8 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Thanks a ton for your booking your taxi with us in Mumbai, India. We liked serving you and would love to serve you again and again.

Thanks
Customer support
Travelodesk

Classificada 5 em 5 estrelas

Perfect service

Perfect service, on time, smooth drive, great communication.

7 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Thanks a lot Nicholas for your 5 starts to our service. Keep using our cab service again and again.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Airport transfer

The driver was there to pick us up on time and the car was big enough to fit all our cases in and transport to hotel was spot on thank you

4 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Kenneth,

Thanks a ton for your praise about our vehicle and the driver. Keep choosing us again and again.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Good efficient pick up from airport to…

Good efficient pick up from airport to hotel. Driver Mustafeer drove safely and comfortably.

2 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Rasvinder,

Thanks a ton for prasing our driver Mustafeer. Keep booking your cab everywhere in India with us.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Great service from Travelodesk

Great service from Travelodesk. They sent a driver to pick me up at the airport and drive me to the hotel. Everything was well communicated. The driver was very polite and helpful. Would recommend.

2 de abril de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hello Maya,

We are happy to have 5 stars from you for our driver as well as the customer support team. Keep booking more taxis with us.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Great Customer Service

Great Customer Service, you can always text them and are extremly reliable. The drivers are kind and professional. Already booked with them twice and will do it again.

18 de março de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Ricarda Wighmann,

Thanks a lot for your positive feedback about our customer support as well as driver. Keep booking your taxi with us.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Perfect way of Travelling across India

We made a 4 weeks trip across India: Delhi, Rajasthan, Uttar Pradesh and Madhya Pradesh. All the trips between the hotels were arranged by TravelOdesk. Our experience was great, good cars, reliable drivers and good contact with the central organisation of TravelOdesk to ansure everything goes oke. This is the perfect way of travelling across India.

23 de fevereiro de 2025
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Paul,

Thanks a ton for using our taxi service in most of the tourist cities of India. We are delighted to get 5 star from you for the cab services you used with us throughout your India Tour.

Keep ringing us and keep emailing us. We will be happy to help you

Thanks
Customer Support
Travelodesk

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