TravelODesk Opiniões 168

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We booked the Taxi by travelodesk from Kochi to Fort Cochin. The booking and payment went easily. For a half hours drive it was quite expensive. But the communication and service was great. They sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of best travel aggregators available in the market today. Booked a trip from one of the remote places (Phata) and their service was impeccable. The one Sushil, didn't even take a penny for booking... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good arrangement by the company, Specially I would like to thank the Driver- Hemant Ji who made our 4 hrs travel to fro so enjoyable along with being considerable about the kids. Asking to s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Perfect!. We has a perfect expérience going from New Delhi to Agra, super driver, thank you very much to him. And also a very good travel back to New Delhi, 2 days after. Travelodesk has a perfect... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Táxi
  2. Agência de viagens de autocarro
  3. Agência de aluguer de carros
  4. Minibus
  5. Operador turístico
  6. Agência de viagens

Escrito pela empresa

Travelodesk is an online taxi service in India. It provides chauffeur driven taxi service in more than 550+ cities of India, Nepal, Srilanka, Bhutan, Bangladesh and Pakistan. If you are seeking for most reliable taxi with driver, you must try TravelODesk once and we ensure that you will never forget a world class experience with us.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The “O” in travelOdesk?

The “O” in travelOdesk?:

Oh no! Never again: TravelODesk

It seemed a safe way to book our travels in advance (free cancellation option)

How wrong were we:
First planned trip:
- confirmation / contact details were not given, prior to trip
- at requested pickup time (no show), and not being honest about actual pickup time
- seemed driver was still far away
- rude communication of service employee (apologies for that were given later)

Decided to cancel the other booked trips (>24 hours) and got the same:
- different promises, but none of them kept
- still no confirmation / proof refund.

Update:
- “technical issues” prevented them to refund
- help of visa/mastercard now onvolvee to get them to comply to their own promises: free cancellation

Save yourself this experience/ waste of time / money

26 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Overpriced - Under performed.

We booked two private car transfers in India because there were no trains covering the journeys we required and we wanted peace of mind in advance.

We should not have bothered.

Travelodesk charges a huge mark-up on the local rates as well as a 10% transaction fee for paying by credit card. For this you would expect gold standard customer service and communication. We got neither. Dates were confused, replies to emails were very slow. The driver for our second journey turned up 3 days early. The whole experience was very poor and unnecessarily stressful.

My advice is to book cars locally in India via your homestay or hotel. It is massively cheaper and far less hassle.

Travelodesk were very efficient at taking our money; less so at everything else.

24 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The driver booked was in contact with…

The driver booked was in contact with us prior to our departure from Kolkata Airport, prior to arrival at New Delhi we had instructions to contact him when we had collected our baggage, He told us which exit door and pillar he would collect us from.

13 de outubro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Stephen,

Thank you for taking the time to share your experience with us. Your feedback is valuable, and we’re glad to have met your expectations. We remain dedicated to providing you with the best service. We would love to assists you in your future bookings.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Good service

Good service, arriving ahead of time and driving safely to the destination despite some challenging roads and traffic

26 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Ross,

We sincerely appreciate your wonderful feedback! It’s always our goal to provide exceptional service, and we’re glad we met your expectations. Thank you for choosing us! We would love to assist you in your future bookings.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Hotel transfer

The driver guided us to the meeting point and drove us safely to our destination. All very smooth and professional

24 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Ken,

We're so happy to hear you had a great experience with us! Your kind words inspire us to keep doing what we love. Thank you!

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Requested taxi through booking.com

Requested taxi through booking.com, was not let down, thank you

20 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Alan,

Your kind words brought a smile to our faces! We're so glad we could exceed your expectations—thank you for choosing us!"

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Was on time

Was on time. No issues at all, customer service are very helpful and available anytime

21 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Tamer,

Your positive feedback is music to our ears! Thank you for sharing it with us, and we can't wait to have you back!

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Driver was punctual with my name on a…

Driver was punctual with my name on a sign, held an umbrella over me because of the hard rain and the car was a great temperature 10/10

15 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Kate,

Thank you for the perfect rating! Your feedback is the best reward, and we are so happy you had a great experience. We will wait for your next booking.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Used their transportation service from Amritsar airport to Hyatt Regency Amritsar

Used their transportation service from Amritsar airport to Hyatt Amritsar. Pricing was good. Driver was on time and the ride to the airport was comfortable too. Re-confirmation was done a day earlier too.

6 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Ramesh,

Wow, 5 stars! Thank you for this incredible feedback—We are so happy to hear you had such a positive experience. We would love to assist you in your future bookings.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Conducteur fiable et prudent sur la…

Conducteur fiable et prudent sur la route.
Agence sérieuse qui s’assure que tout se passe au mieux pour ses clients. (Long trajet de plusieurs heures)
Je recommande cette agence.

5 de setembro de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Ines,

Thank you for the stellar review! It’s feedback like this that keeps us motivated to give our best. We will wait for your next booking.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Best service you can get

Best service you can get

23 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Saeed,

A huge thank you for the 5 stars! Knowing you enjoyed it so much makes all the effort worth it. We would love to assist you in your future bookings.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

An excellent service

An excellent service. Hundred percent recommended.

24 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Alejandro,

Thanks a lot for your recommendation. We would love to serve you on your each trip in India & Nepal.

Thanks Again
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Jaipur Airport to Hotel

Picked up on time at Jaipur Airport and safely transported to Hotel

23 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Craig,

Thanks a lot for your feedback and time. We would like to serve you again and again.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Very good arrangement by the company

Very good arrangement by the company, Specially I would like to thank the Driver- Hemant Ji who made our 4 hrs travel to fro so enjoyable along with being considerable about the kids. Asking to stop and rest and efficient driving.
And also the Guide Abdul, who was informative about the Taj Mahal, and was giving us detailed information and also warning about the surrounding vendors, so we do not get cheated. Also he took us to a wonderful resturant with food and last but not least help us understand more about marble work.
I would recommend the company, to anyone I meet.

Regards
Bennet

22 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Bennet John,

Thanks a ton for your beautiful reply and appreciating our driver and guide. We are too happy to win your smile and would like to serve you friends and family always. Keep using our taxi service every time you visit to India.

Regards
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

TravelOdesk, a reliable partner

I have booked a trip with TravelOdesk twice in 2024 and both times I was very satisfied. The driver was on time at the pick-up location, very helpful and friendly. I would use TravelOdesk again next time

18 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Reinhard,

Thanks a ton for your positive feedback about our driver and his punctuality. Keep using our cab service again and again.

Regards
customer support
Travelodesk

Classificada 5 em 5 estrelas

Everything worked perfect

Everything worked perfect.
The driver send a message some minutes before he arrived, the cab was clean and the trip was relaxed.
Nothing to complain about.

20 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hello Jens,

Thanks a lot for your positive feedback about our cab and the driver. We would like to serve you again and again.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

Great

Good service

15 de agosto de 2024
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Kaliee,

Thanks for your 5 star rating to our cab service used in India.

Thanks
Customer support
Travelodesk

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais