TravelODesk Opiniões 168

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We booked the Taxi by travelodesk from Kochi to Fort Cochin. The booking and payment went easily. For a half hours drive it was quite expensive. But the communication and service was great. They sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of best travel aggregators available in the market today. Booked a trip from one of the remote places (Phata) and their service was impeccable. The one Sushil, didn't even take a penny for booking... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good arrangement by the company, Specially I would like to thank the Driver- Hemant Ji who made our 4 hrs travel to fro so enjoyable along with being considerable about the kids. Asking to s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Perfect!. We has a perfect expérience going from New Delhi to Agra, super driver, thank you very much to him. And also a very good travel back to New Delhi, 2 days after. Travelodesk has a perfect... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Táxi
  2. Agência de viagens de autocarro
  3. Agência de aluguer de carros
  4. Minibus
  5. Operador turístico
  6. Agência de viagens

Escrito pela empresa

Travelodesk is an online taxi service in India. It provides chauffeur driven taxi service in more than 550+ cities of India, Nepal, Srilanka, Bhutan, Bangladesh and Pakistan. If you are seeking for most reliable taxi with driver, you must try TravelODesk once and we ensure that you will never forget a world class experience with us.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I am very happy after being part of…

I am very happy after being part of travelodesk team

25 de abril de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Ibrahim,

Thanks for being with travelodesk. We are too very happy having you in our driver's list.

Keep working with us because we too enjoy your company.

HR Department
Travelodesk.com

Classificada 5 em 5 estrelas

Iam very happy with the services......

Iam very happy with the services......
They explain everything in a proper way.....
Services is on time....
Thank u for ur support...

25 de abril de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Deepak Sir,

It's indeed very happy to know that you appreciated the way we explain about the tour or the trip charges. We liked your appreciation of our punctuality too. Keep using travelodesk for your future trips in India.

Thanks
Feedback Team Travelodesk

Classificada 5 em 5 estrelas

I am very happy with travelodesk team.

I am very happy with travelodesk team.. Puntual. Trustworthy. Travel agency.. Mr. Sushil kumar and his team is very good.. Thankyou travel o desk

20 de abril de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Life Science Team, We are happy to see your positive feedback about our cab service used in Delhi. We will be happy to serve your company and it's people always. Thanks from Travelodesk Team

Classificada 4 em 5 estrelas

i traveled from meerut to agra n…

i traveled from meerut to agra n mathura n back to meerut with my family n friend and his family . we all enjoyed the trip . and the driver also cool n helped n friendly. thanks to all team especially sushilfor a wonderful trip .

12 de abril de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Dr Shailendra Sir,

It was indeed delighted to see your positive review about our cab service used from Meerut t o Agra and also about travelodesk driver. We will be very happy to get 5 star rating on your next trip.

Thanks
Customer Support
Travelodesk

Classificada 5 em 5 estrelas

happy experience with travelodesk's…

happy experience with travelodesk's driver ibrahim, who was punctual & also took care of my uncle while travelling to delhi airport from meerut :)

30 de março de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Pulkit Sir,

Thanks a lot for your appreciation of our driver & service. Keep using Travelodesk for your all travel needs.

Thanks
Sushil Kumar
Portal Travelodesk India Pvt Ltd
https://travelodesk.com

Classificada 5 em 5 estrelas

Travel to Gurugram

Purushottam Pandey
FOM CIS Meerut
I traveled from Meerut to Gurugram and it was pleasant and comfortable journey. Chauffer was courteous and professional.

2 de março de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Purushottam Sir,

Thanks a lot for sparing time to write review / feedback about our chauffeur & also about cab services. We hope to serve you again in near future.

Thanks again, have a pleasant day.

Customer Support
Travelodesk India

Classificada 5 em 5 estrelas

Travelodesk always helps me in arraing…

Travelodesk always helps me in arraing urgent taxi airport transfer from meerut cantt to delhi airport. I always book taxi with travelodesk considering it safe & most reliable cab serivce of Meerut city.

1 de março de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hi Nitin Sir,

Thank you very much for your appreciation of our cab service. We would be glad to serve you again.

Customer Support
Travelodesk.Com

Classificada 1 em 5 estrelas

BAD CUSTOMER SERVICE & LIARS

BAD CUSTOMER SERVICE & LIARS.

I have traveled twice with them and both have tried to scam us.

One of the trips was from Jaipur to Agra. The trip well. The problem was at the end. We tipped the driver of 200 rupees for his work. He laughed and said that was ridiculous, that the money we had paid was to the company and he tried to force us to pay for his services (again). Attempt to SCAM.The solution of TravelOdesk was to argue that it was a misunderstanding, a communication error...

They convinced me to reconsider my assessment in Google, and finally I modified it. But after another bad experience and after not doing nothing, my assessment is that they are an unreliable company.

(Last review)
After my previous assessment, and after offering me a discount on the next trip (which I never accepted), they respond saying that I dedicate myself to putting negative evaluations and trying to obtain discounts.

Anyone can see that 90% of my 89 reviews are positive.

I will also attach screenshots where they recognize their error and they offer me a discount (travelodesk.wordpress.com).

I do not want anything from you TravelOdesk, I just want people to know what happened to me when I hired their service.

TravelOdesk, defame users if they put a bad valuation on Google is not the best way to give a good service. I recommend you spending time to select your drivers and better treat your users instead of buying positive opinions (85% of your opinions on Google or Tripadvisor are from people who have only put a review or two, something very suspect ...)

13 de fevereiro de 2019
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Rodrigo,

We have investigated all of your cases and came to the conclusion that you not only use the travel services such as taxi & hotel but also you try to find the problems in services and even it's not there still you put a bad review to get the discount over the services again and again. It's your tool of getting negotiation over the deal done already.

In first services we thought that it was driver's mistake and therefore we offered you a discounted deal for next trip in Bangalore to hampi and we made sure that you must have a world class service with our driver and cab but again you raised some kms issue however we were able to share GPS logs & all the required details but still you put a bad review about our service without no reason.

When we checked upon your other reviews about services you have used that made us understand about your nature of getting discount by threatening companies to put bad reviews about services.

Anyway -- we can only say -- out of 100 companies --10% can be bad but out of 100 % companies 99 % can't be bad. We always care for our customer and therefore we have very good clientele.

Thanks for your review for getting yourself benefit but karma will perform it's duty.

Classificada 5 em 5 estrelas

" I always use travelodesk taxi service…

" I always use travelodesk taxi service from ladnun to Jodhpur and from Jodhpur to Ladnun, because of availability of the cabs & ease of booking on travelodesk website, thank you very much and all the best for future. I forgot to mention, I get the invoice on time. "

21 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful Trip

We enjoyed the trip from Delhi - Badrinath - Delhi.

We covered other destinations as well. Overall Experience was really good. Cab driver, other back office team all were good.

Would like to share suggestions for improvement:
1. There should be only one person / point of contact. ( I had to call 2- 3 people for coordination.
2. Please suggest places as per the trip members. (Example we were family so for us Chopta was not an ideal place to go. so would have saved time.. and money.

However Overall it was good and we enjoyed.

18 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

One of the best car rental services…

One of the best car rental services across U.P and Delhi NCR. I hired a mahindra xuv 500 for uttrakhand trip with my friends. The car was brand new and loaded with all the necessary amenities. Fare price and great customer service made our trip completely awesome.. Will recommend it to everyone who plans to go for an incredible trip with friends or family..

26 de setembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks for arranging a good cab service…

Thanks for arranging a good cab service from Ghaziabad to Indira Gandhi International Airport.
All the best

28 de agosto de 2018
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hello Ruby Mam,

Thanks for your appreciation of our cab and service. Keep using travelodesk for your Indian Airports Transfer Cab Service Needs.

Classificada 5 em 5 estrelas

Working with the travelodesk is very…

Working with the travelodesk is very good experience and we have very good and efficient team.

25 de agosto de 2018
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Thank you very much Vishwanath. We are also very happy to have you with us. Many more good things to come in future.

Best of luck

Classificada 5 em 5 estrelas

Recently I booked cab for my parents…

Recently I booked cab for my parents from Delhi to Mathura-Vrindavan & Agra and back, I must say it was a right decision and good experience of booking from you guys... travelodesk.
Keep it up!

21 de agosto de 2018
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Rohan Sir,

Thank you very much for using our service and also appreciating the same. We would always like to serve you.

Classificada 5 em 5 estrelas

I had cab services from meerut to…

I had cab services from meerut to mathura and my experince was good

21 de agosto de 2018
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Hi Tisha Mam,

Thanks a lot for your review and appreciation of our cab service from Meerut to Mathura.

Thanks from travelodesk team

Classificada 1 em 5 estrelas

Recently i took a 2 cab 1-innova…

Recently i took a 2 cab 1-innova 2-swift desire
The driver service was so bad i cnt even reveal
The driver was using slang languages and as i complain their agent Miss ritu she didnt tke any action and charged me wrng and the driver took the extra cash
Travel lo desk director Mr Sushil only final the deal and he vanish by giving all responsiblity to their staff infact i hve all voice recorder if miss ritu &me and email which they sent to me pla dnt tke cab with this company i was been haressed with my old parents they mke people fool and only wnt money

18 de junho de 2018
Opinião espontânea
logótipo da TravelODesk

Resposta da TravelODesk

Dear Dipesh Sir,

We tried to find the case/booking which you discussed in the review but we don't see such bookings done for your name and also for the same guest. But still you can share your booking reference number so that we can look into the matter and get back to you with right solution.

Regards
TravelODesk Team

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