having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Ver mais
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I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Ver mais
A empresa respondeu
Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Ver mais
Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri
Informações de contacto
Carden Street, WR1 2AT, Worcester, Reino Unido
- www.trsclaims.co.uk
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Great customer service
Great customer service. You can rely on them 100%.thanks a lot TRS

Resposta da TRS Claims
everything was very quickly
everything was very quickly, the team is very responsive and Andrea was always up to solve my doubts, thank you

Resposta da TRS Claims
Great customer service
Great customer service, replacement was sent for next day delivery so I wasn’t waiting around for to long.
Thank you guys

Resposta da TRS Claims
Super quick, but faulty.
Super quick, helpful. But replacement phone has been faulty twice.

Resposta da TRS Claims
Incredible service
Incredible service. Submitted Claim and supporting documentation the one day and had the replacement phone delivered the next. Couldn't of been simpler or quicker.

Resposta da TRS Claims
Very efficient and easy to use service…
Very efficient and easy to use service with very helpful staff.

Resposta da TRS Claims
Claim
Very easy process from start to finish, if only life could be this easy

Resposta da TRS Claims
Excellent service
Excellent service. Made a claim and decision to replace all done within an hour.
Excellent customer service & value for money
Excellent customer service. Near-instant responses and extremely accommodating when issues arose regarding required documents. Very supportive throughout the whole experience. Really recommend, the first time I felt an insurance company is an excellent value for money.
Big shout out to Laurence who made a slightly stressful time much easier! Thank you.

Resposta da TRS Claims
Really great service
Really great service. Super helpful staff. Had my broken phone set up to be replaced in 20 minutes. New phone is arriving the next day. Great service. Thanks again.

Resposta da TRS Claims
Had a new phone (with upgrade) in my…
Had a new phone (with upgrade) in my possession within 48 hours fo my phone being smashed. Very impressive quick and speedy service, would definately recommend

Resposta da TRS Claims
AMAZING SERVICE
AMAZING SERVICE. Easy, quick, friendly and helpful. I can not recommend highly enough. If only all customer service experiences were like this!

Resposta da TRS Claims
Quick and easy
Quick and easy. Very help and responded to every question I had. Sorted out a replacement phone within 2 days of sorting out my claim. Brilliant!

Resposta da TRS Claims
Excellent experience
Excellent experience. The back of my iPhone Xs broke. I reported it on Sunday night and had a replacement phone before Tuesday's lunch!

Resposta da TRS Claims
Unfortunately I've had to claim twice…
Unfortunately I've had to claim twice now but both times have been seamless and easy, couldn't recommend them highly enough. Staff respond quickly, to the point one claim was settled in around 30 minutes.

Resposta da TRS Claims
Stellar service and speed
After having my phone stolen again, I got this insurance with my work for free. I logged my claim over the weekend and called first thing, the whole experience was so smooth and effortless. They were quick, friendly and super efficient. When I called, they answered and were understanding. After the trauma of getting robbed these guys were the least of my problems. I cannot recommend this service enough and I've suggested to everyone at work to sign up. I am really chuffed and happy.

Resposta da TRS Claims
Excellent
Excellent, and not only does my replacement phone work properly, the reception is also much better - which I blamed on the network before!
Great service.

Resposta da TRS Claims
Very happy with service,quick turnover.

Resposta da TRS Claims
Absolutely amazing customer service…
Absolutely amazing customer service from Lavinia, who worked with mw to help me file the right information for my claim and gave me a great option for reimbursement. And just really seemed like she cared and wanted the best outcome for me! Thanks again, Lavinia. I will be recommending to all my colleagues :)

Resposta da TRS Claims
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