If I could give a negative star id give as many as possible. Do not buy from this company. I ordered the pillow topper. It got stopped mid shipment because of several labels on pkg. Ive been email... Ver mais
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Leia as opiniões dos outros
The mattress was not 4" and it has a smell. I contacted the company and they said they would send me a return label. 3 weeks later they still have not, despite several promises. Not reputable based on... Ver mais
Don’t adhere to their return policy. Don’t respond to requests for return authorization nbr. Don’t respond to ANY emails. It’s a phony scam company. I ordered a true sleep mattress topper and nev... Ver mais
Very poor website make you go onto second step to get your discount then they sell you two there are no freebies and you cannot talk to a representative. You will never get your money back even though... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Trusleep are committed to offering the best value for money and the best quality memory foam mattresses you can buy in the UK today. Trusleep memory foam mattresses are only available online and direct from ourselves to you and come with a 10 year guarantee. All Trusleep mattresses are manufactured in the UK and exceed all UK safety and flammability standards. You will be shocked to know that there are many cheaper imported mattresses and indeed some more expensive ones that don’t! The best way to assess the benefits of Trusleep memory foam mattress is to try one. Order one today and you’ll be sleeping on it tomorrow night! You have nothing to lose and everything to gain as we offer a 30 NIGHT FULL MONEY BACK trial on all our mattresses. If for any reason you are not fully satisfied with your Trusleep memory foam mattress we will arrange to collect it and offer you a refund of the purchase price.
Informações de contacto
PO BOX 456, BB2 9AR, Blackburn, Reino Unido
- 08456887001
- info@trusleep.com
- www.trusleep.com
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49 opiniões
Sem histórico recente de solicitação de opiniões
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Resposta da Trusleep
Good Afternoon Helen,
Thank you for your kind words, they really do mean a lot to us.
Kind regards,
Harry
Trusleep
Super comfy!
We have had 6 air flow mattresses over many years, firstly custom made when we were living on a narrow boat and now have one in every room in our house! All love our beds, and guests always comment on how comfortable the mattress is. Really lovely mattresses by a lovely bunch of people!
5 de fevereiro de 2017
Opinião espontânea
Resposta da Trusleep
Hi Beth,
All the team really appreciate the very kind review, thank you so much :-)
So happy that you're pleased with your new mattress, and our service too.
Hope to deal with you again in the future
Kind regards,
Martin
Excellent
I ordered a custom sized mattress and the customer service I received at the time of ordering and since has been exceptional. The mattress arrived very quickly and was of very good quality, everything I could have asked for and more. I would certainly recommend Trusleep.
Patricia Gray (HULL)
4 de janeiro de 2017
Opinião espontânea
Resposta da Trusleep
Hi Patricia
Thanks for lovely feed back we are really pleased that you are happy with your mattress and the service you received from us at Trusleep, we hope to see you again shortly!
Best Wishes
Harry
Guarentee Slip
comfortable mattress but the first one was exchanged as it dipped in the middle then the second one has also dipped. It is suppose to have a 10year guarantee but apparently this means you get a discount off your next mattress half way through that guarantee and not a free exchange as you would expect with a guarentee. Havent ever heard of such a strange thing and when purchased the guarantee was the reason I chose it. Needless to say I wont be taking up on the offer of money off my next one as I don't think this is fair with a guarantee promise in place.
27 de dezembro de 2016
Opinião espontânea
Resposta da Trusleep
Good Morning Liza,
I completely understand that you were not happy with the Terms and conditions of the Guarantee. Full explanation of the Guarantee is published on the website. We have adhere to the terms and condition of the Guarantee. As we replaced the mattress within the first two years of the guarantee.
I am sorry that you are not happy with the terms and conditions.
Kind Regards
Customer Service Department
Trusleep
Made 2 measure mattress
My DIY bed build in a box room left with the problem of a non standard size bed requiring a mattress to fit.
With the help of customer support I was able to size and order a mattress that fitted my bed.
When delivered I was amazed at the quality of the product which represented great value at the price.
Excellent customer service ensured that everything went smooth and I would recommend to anyone requiring a mattress of any size-standard or otherwise.
8 de dezembro de 2016
Opinião espontânea
Resposta da Trusleep
Dear Mr McLean,
Many thanks for your lovely review, it is greatly appreciated.
I am delighted that you are pleased with your Nightflex Mattress and I hope you are enjoying a good night sleep on the mattress.
I look forward to hopefully welcoming you again to our online store in the future.
Kindest Regards
Harry
Excellent
Recently purchased a bespoke mattress
Excellent customer
Delivered on time as promised
Great product "pain free sleep"
Great value for money
1 de outubro de 2016
Opinião espontânea
Resposta da Trusleep
Hi Henry,
Thank you Henry, we always try our upmust to provide the best product and customer service possible.
Your feedback is very much appreciated
Kind Regards
Customer Service Department
Trusleep
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