Trustonline Opiniões 

19
•
TrustScore: 2.5 em 5

2,3

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Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(19)

1 opinião nos últimos 12 meses

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Realizamos verificações das opiniões

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Classificada 1 em 5 estrelas

Absolutely terrible phone system.

Absolutely terrible phone system.
its always giving problems.
The new app version 3 is even worse. all our voip phones do not work with this app, so we have to order new phones.
In the last 3 days we have been unable to answer 80% calls on the app. Saturday and Sunday is usually very busy,
We have been using the mobile app, which worked for a short while, then that also was giving problems. We had to call those missed numbers from other mobile phones but by that time most customers went elsewhere to make a purchase. I estimate, we might have lost £1500 worth of business in the 3 days. Many of them thought that we were closed.

16 de março de 2025
Opinião espontânea
logótipo da Trustonline

Resposta da Trustonline

Hi Mohmed,

It looks from your comments that you may have left your review under our company name by mistake. TrustOnline is the service provided to search the official statutory Register of Judgments, Orders and Fines for England and Wales on behalf of the Ministry of Justice, as well as the Registers for the surrounding jurisdictions. It appears from your comments that you are having issues with a telephone system, which isn’t anything we are able to assist with. However, if you do have any questions or concerns regarding anything relating to TrustOnline or the public Register, please do not hesitate to contact our dedicated Customer Service team on 0207 380 0133.

Classificada 5 em 5 estrelas

With the experience I’ve just had with…

With the experience I’ve just had with them I’m shocked to see these negative reviews. The advisor at Trust Online did all she could to help guide us and avoid me having to pay to check. After exhausting all options I did do the check and it came back showing exactly the information we’ve been looking for these past 4 hours, calling multiple organisations and courts with no success. She couldn’t be more helpful or patient. Sadly didn’t catch her name but massive thank you to you!
Sorry for the people that have had negative experiences, we did not

4 de fevereiro de 2025
Opinião espontânea
logótipo da Trustonline

Resposta da Trustonline

Hi Omar,

Thank you for taking the time to leave us such a nice review about the service you received from our team at Registry Trust. We’re happy to hear that your experience was so positive and that we were able to make a difference after you had exhausted all other options. Our ongoing commitment is to continually strive to improve our customer experience and address customer concerns as efficiently as possible, helping them take timely action and move forward with confidence.

Classificada 1 em 5 estrelas

Don't wate your time or money

My recommendation is don't waste your time with these scammers! They provide no uselful informatiion you don't already know, and charge you for the pleasure.

I can't believe the .Gov website recommends them, I guess that is an indication of the appalling state of government too. Avoid.

16 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Charged me £5 and claimed they could…

Charged me £5 and claimed they could provide details of a CCJ. All they provided me with was exactly the same information as my FREE ClearScore app did and FREE CreditKarma app.

It's just yet another government joint venture scam to get more free money from people on a low income. The owners will more than likely be an MP!!!

When I complained, I got the standard cut and paste reply to say I'd accepted their terms and conditions.

Use the above two FREE apps and save yourself a fiver.

14 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

It's a scam

It's a scam. You pay (for each address you need to be searched) and they say they found nothing. Waste of money

28 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This is a scam

This is a scam, it charges you £5 to give you details but then only gives you the same info you get for free from a credit score company. the report is worthless.

22 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

A waste of time and money

I won a case in the county court and was awarded costs which were not paid. I applied to the high court for enforcement agents to collect the monies due.
I wanted to check that the ccj was actually recorded and active….this site told me nothing and charged me £10 for the privilege
Do not bother….

2 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Sells you Publicly available info - waste

Sells you Publicly available info - what a waste of time.
If you want to know the details about a CCJ, what is was for, who the plaintiff was etc, you have to call the court, pay a fee and they won't tell you.

15 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I would like to leave a 0 star review…

I would like to leave a 0 star review if possible. I had a ccj notification in my experian credit checker and I wanted to find out what it was for, as I only had the case number I used trust online to check what I was for and I paid the 5 pound fee and they just told me exactly what I already knew thw case number and amount owed NOT what it was for or who it was owed to. COMPLETE RIP OFF

2 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest Search

The site refers to providing information, takes the money and returns a null response. Hardly value for money. I would suggest that anyone using this be 100% certain that the information is correct - spelling and details, including the actual address that the person/company lived at.

13 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Crap

Another rip-off. Tried to find out how much my CCJ is. It simply said no information and took my money.

5 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute Rip Off!

Don't bother with this site - it's a waste of time and money! They charge you £5 to view the ''details'' of a CCJ, but all you get is the information which is the basic information which is available for FREE on your credit file. So if a CCJ suddenly appears on your credit file, with no prior notification, and you want to find out who the claimant was and what it was for - don't bother using this service as it will tell you nothing in return for your £5. Total rip off!

22 de janeiro de 2020
Opinião espontânea

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