I’ve used Twickets twice now to sell tickets for gigs I couldn’t attend and have to say it was very straight- forward plus also gave a good connection to the people that purchased. I haven’t bought ti... Ver mais
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Leia as opiniões dos outros
⭐⭐⭐⭐⭐ Excellent experience from start to finish! Bought System of a Down tickets through Twickets, and the whole process was quick, easy, and completely stress-free. The resale process felt se... Ver mais
Once you get listed, it just works. However, recent changes to the app mean there are some glitches which make listing hard, and the fees and price caps mean you won't get back all of your ticket and... Ver mais
Easy transaction. Twickets do go through greater governance now to make sure that you’re genuinely the owner of the tickets before you can list tickets. Whilst this feels like a hassle at the time, it... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.
Informações de contacto
Reino Unido
- www.twickets.live
4,8
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect experience
Perfect experience, I got great tickets at a good price for the event I wanted and the tickets were with me the next day!
5 de julho de 2026
Opinião espontânea
Good service no problems
Good service , always reliant on the seller to Transfer due to tickets being released by the original ticket agent , but really good experience .no hassles .
1 de julho de 2026
Opinião espontânea
Seamless transaction.
Wet Leg Ally Pally July 2026:
Found the tickets I was looking for from a genuine fan. Purchased them for face value. Brilliant communication from the seller throughout. 10/10 experience
7 de julho de 2026
Opinião espontânea
Great site for tickets
Really easy to use the site. Making an offer to the seller & then purchasing the tickets was really straightforward. Twickets fees are a bit on the high side though.
4 de julho de 2026
Opinião espontânea
Great experience
Great experience, amazing communication from the seller to make sure tickets were recieved
4 de julho de 2026
Opinião espontânea
Safe and easy to use resale site
Safe and easy to use resale site. When trying to purchase high demand tickets, it does feel that perhaps it’s the luck of the draw if you get your alert emails quick enough however I like how reliable a service it is. You know you’re purchasing real tickets at a fair price. I have also used the site to sell tickets and it’s an easy and quick process.
5 de julho de 2026
Opinião espontânea
Great experience!
Really simple and easy to use app. Found the event I wanted to attend and set up alerts. When I finally decided to buy, it was very clear what the ticket price was and the fees involved, so no hidden surprises.
After purchase, the event tickets were transferred in about 30 minutes by the seller.
This was my first experience using Twickets and I will not hesitate to use again and again.
3 de julho de 2026
Opinião espontânea
Delighted to get a ticket on the day of…
Delighted to get a ticket on the day of the gig
4 de julho de 2026
Opinião espontânea
Very easy and straightforward in buying…
Very easy and straightforward in buying tickets and getting them transferred. l Will definitely be using it alot more
4 de julho de 2026
Opinião espontânea
Really straight forward process
Really straight forward process. I bought two tickets, and only needed one so resold the other.
Fair pricing
4 de julho de 2026
Opinião espontânea
Took money, but no tickets
Tried to buy tickets just now. They took the money out of my bank. No tickets in my account. Tickets are no longer there to purchase. No way of contacting them directly. Just a support page that doesn't answer the question.
7 de julho de 2026
Opinião espontânea
Resposta da Twickets
Hi,
We're sorry to hear about your experience.
Based on what you've described, it doesn't sound like the purchase completed successfully. If an order is successfully placed, you'll always receive an order confirmation email and be able to see the completed purchase in your Twickets account. If neither of those happened, it's likely the transaction timed out before completion.
In these situations, it's common for banks to place a temporary authorisation on the payment. Although it can appear that the funds have been taken, no payment is actually captured by us or sent to the seller, and the pending authorisation is automatically released by your bank. The timeframe for this varies depending on your card issuer.
We also have a Help Centre article explaining this process in more detail here: https://support.twickets.live/en/support/solutions/articles/14000162534-i-was-charged-for-a-listing-but-didn-t-receive-the-tickets. If the article or any article doesn't resolve your query, every single Help Centre article includes a contact form at the bottom so our support team can investigate further.
We've already requested your details via Trustpilot so we can check whether an order was attempted and, if applicable, investigate why it didn't complete. Once we receive those details, we'll be happy to look into this for you.
Kind regards,
The Twickets Team
Excellent
Excellent. Unlike the original ticket agents who charge inflated fees just because they can
3 de julho de 2026
Opinião espontânea
Great price
Great price. Great service and quick ticket transfer. Trusted.
4 de julho de 2026
Opinião espontânea
Super quick and efficient
Super quick and efficient! Communication was great between seller and buyer!
4 de julho de 2026
Opinião espontânea
Twickets allow me too sell my tickets…
Twickets allow me too sell my tickets quickly and efficiently too fans when u can no longer attend
3 de julho de 2026
Opinião espontânea
Quick and easy fan to fan transaction…
Quick and easy fan to fan transaction without the heavy resale prices, tickets were transfered through ticketmaster within 24 hours and the whole process was very easy
26 de junho de 2026
Opinião espontânea
Couldn't have been made easier.
26 de junho de 2026
Opinião espontânea
1st time using Twickets
1st time using Twickets. A seamless process that work very well.
4 de julho de 2026
Opinião espontânea
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