⭐⭐⭐⭐⭐ Excellent experience from start to finish! Bought System of a Down tickets through Twickets, and the whole process was quick, easy, and completely stress-free. The resale process felt se... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Once you get listed, it just works. However, recent changes to the app mean there are some glitches which make listing hard, and the fees and price caps mean you won't get back all of your ticket and... Ver mais
Easy transaction. Twickets do go through greater governance now to make sure that you’re genuinely the owner of the tickets before you can list tickets. Whilst this feels like a hassle at the time, it... Ver mais
I would love if the venue's seating plan would be displayed (unless I missed it) and I would also love to be able to contact the seller with any questions pre-offer/sale. Very happy with the purcha... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.
Informações de contacto
Reino Unido
- www.twickets.live
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy sale
Step by step instructions made the experience of selling simple. Was great to sell to a fan and not a scammer.
Excellent service
Everything went smoothly, from purchase right through to watching the performance
Simple and easy to use site
Simple and easy to use site, first time I’d used Twickets. Would recommend.
Simple, quick transaction
Last minute purchase to see BTS
Last minute purchase to see BTS. Managed to get a face value ticket. Amazing seats. Unforgettable experience. Tickets came through really quickly
Excellent
I have used Twickets a couple of times this year for last minute tickets. First for The Prodigy which was near impossible to get tickets and then for BST London. Both times the delivery of the tickets were super fast. Very impressed on how they got transferred to AXS.
I will never use Twickets again
I will never use Twickets again. It feels very inefficient and unfair and the system is very old fashioned.
I accepted an offer on a ticket on the day of the concert, but then almost immediately i saw that it had already sold elsewhere. Because the system completely locks you out of the transaction once an offer is accepted, I wasn't able to stop the buyer from going ahead with it. So the poor guy paid for the ticket which I didn’t have.
Instead of having a functional system where you can cancel an order or message the person who sent the offer to resolve a mistake, you can’t do anything about it until it’s too late. You can’t call them, I filled out the form on their website which tells you not to open a second ticket, but they give you absolutely zero way to view your existing support requests, and they don't send an automatic email confirmation to prove they received your web form.
Both myself and the buyer were left in total radio silence on the day of the gig, we both tried tweeting them and emailing their support inbox, getting absolutely nothing back. For a platform that charges a massive 15% of the face value fee for "administration," their actual human administration and communication are completely non-existent. The buyer wasn’t able to buy more tickets as he didn’t get any hint about getting a refund.
Just very disappointed and don’t understand why their system sucks so much.
UPDATE: the issue is that I tried to delete the listing before it sold, and your app physically blocked me from removing it because it was "in someone's basket." This was before any payment was even made, forcing a transaction through that I was actively trying to stop, which seems unfair and stupid. I have also submitted another web form today, saw the green 'Ticket Received' box, and still no email confirmation (and I had checked spam on Wednesday too and I have never received any confirmation). Also the buyer reached out again today and he STILL hasn't been contacted or refunded over 48 hours later.

Resposta da Twickets
It was easy to understand and buy…
It was easy to understand and buy tickets
I found it quite difficult to upload…
I found it quite difficult to upload the requested emails, it wasn’t a fast transaction by any means
Easy to use
Easy to advertise the tickets, very secure for both sellers and buyers and quick payment at the end.
Great service
Very easy to list my tickets and great communication with twickets
Absolutely effortless
Absolutely effortless, last minute decision, what a great night!!
Always smooth and easy never had a…
Always smooth and easy never had a problem with purchase or gaining entry to gig .
Amazing site
Fantastic sight will definitely use again if needed so easy to use
Perfect experience
Perfect experience, I got great tickets at a good price for the event I wanted and the tickets were with me the next day!
Good service no problems
Good service , always reliant on the seller to Transfer due to tickets being released by the original ticket agent , but really good experience .no hassles .
Seamless transaction.
Wet Leg Ally Pally July 2026:
Found the tickets I was looking for from a genuine fan. Purchased them for face value. Brilliant communication from the seller throughout. 10/10 experience
Great site for tickets
Really easy to use the site. Making an offer to the seller & then purchasing the tickets was really straightforward. Twickets fees are a bit on the high side though.
Great experience
Great experience, amazing communication from the seller to make sure tickets were recieved
Safe and easy to use resale site
Safe and easy to use resale site. When trying to purchase high demand tickets, it does feel that perhaps it’s the luck of the draw if you get your alert emails quick enough however I like how reliable a service it is. You know you’re purchasing real tickets at a fair price. I have also used the site to sell tickets and it’s an easy and quick process.
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