Alice is an amazing customer service rep. Treated me fast, friendly and gave me a bonus when I made an error depositing and I didn’t get my bonus she added it as a gesture of goodwill. I will stick wi... Ver mais
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The customer support I received from Madalina was quick and simple, obviously she has to make sure I was the account holder but it took less than a minute. Even though my query was regarding my Free s... Ver mais
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I spoke with a friendly lovely ladies called Josie David who promptly answered my query and even thou I didn't put a code in on a promotion she kindly manually credited it for me
A empresa respondeu
Li6ahh..........stay away! i won 2500 on free spins and a deposit. Ive sent every form of ID requested several times over and now am being ignored. Absolutety terrible customer service and apparantly... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Join your two favourite gals at Two Fat Ladies Bingo for the best online bingo in the UK! You’ll find the best online bingo, games, bonuses & more!
Informações de contacto
Europort Avenue, GX11 1AA, Gibraltar, Reino Unido
- www.twofatladies.co.uk
Informação importante
4,4
Excelente
55 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stop sending me leaflets I ain’t…
Stop sending me leaflets I ain’t interested and I’m going to go to
My lawyer as your sending to my old address and a friend has my house as I moved so remove my old address
3 de agosto de 2023
Opinião espontânea
Resposta da Two Fat Ladies
Hi Aberdeen ,
Thank you for your feedback.
Kindly note that if you unsubscribed or asked to be unsubscribed , this should not occur , so we have reached out to privately for more information so we can resolve the matter.
Kind regards ,
Twofatladies
Have waited nearly a week for funds to…
Have waited nearly a week for funds to be approved and processed!!!! Every-time speak to the live chat they come up with some new lie!!!!
Rosee14
25 de abril de 2023
Opinião espontânea
Resposta da Two Fat Ladies
Hello Rosina!
Thank you for your review.
We're sorry to hear of your unpleasant experience with us.
Can you please provide us your username so that we can forward your concern to the relevant team?
Looking forward to hearing from you.
Kind Regards,
Loyalty Team at Two Fat Ladies
Absolutely shocking website
Absolutely shocking website
There ok taking your money but once you win they don't pay out
All my I'd was accepted said will be sent in 24-48 hours
It's now been 7 days
They just keep.f9bbing me off IVE GOT ALL.SCREENSHOTS OF LIVE CHATS SAYING ...ID HAS BEEN APPROVED YOU WILL GET MONEY 24 HOURS
ITS A JOKE
IBAS WILL SORT IT
I am contacting IBAS
29 de março de 2023
Opinião espontânea
Resposta da Two Fat Ladies
Hi Kevin,
Thank you for your review.
We're sorry to hear of your unpleasant experience with us.
Can you please provide us your username so that we can forward your concern to the relevant team?
Looking forward to hearing from you.
Kind Regards,
Loyalty Team at Two Fat Ladies
Absolutely horrifying service…
Absolutely horrifying service practically steal your money and when it’s time to withdraw they make it as difficult as possible until you give up. I have sent them every single form of ID you can possibly have and it is still being rejected when there is absolutely no other evidence you could provide to prove your identity and yet now I have provided everything and more, they are just not replying atall anymore. This is disgraceful I am as we speak reporting to the regulating authority who have now got all screen shots of emails and also agree that all information provided is sufficient.
4 de novembro de 2022
Opinião espontânea
Resposta da Two Fat Ladies
Hello Andrea,
Thank you for your review.
We're sorry to hear of your unpleasant experience.
Could you please provide us your username so that we can assist you further?
Kind Regards,
Loyalty Team at Two Fat Ladies
Hardly any rooms open
Hardly any rooms open! Very slow and payout takes forever! Wouldn’t bother with this site!!!
17 de agosto de 2022
Opinião espontânea
Resposta da Two Fat Ladies
Hello Emma,
We're sorry to hear of your unpleasant experience.
Can you please provide us your username so that the relevant team can check on your account?
Looking forward to hearing from you.
Kind Regards,
Loyalty Team at Two Fat Ladies
Joined last night
Joined last night. Can’t get on account this morning.now blocked. No way of getting hold of them. If you reply on here please enclose e mail address where I can contact you!! Or will report you. Didn’t even receive welcome e mail. Scam!!
17 de agosto de 2022
Opinião espontânea
Resposta da Two Fat Ladies
Hello Jackie,
Thank you for your review.
We're sorry to hear of your unpleasant experience.
Please provide us your username and the relevant team will contact you as soon as possible.
Alternatively, you can email us at connect@bestloyaltyteam.com.
Kind Regards,
Two Fat Ladies Loyalty Team
So having deposited £1000 onto the…
So having deposited £1000 onto the account I used about £20 of it when all of a sudden my account got suspended!! This was 3 weeks ago and after a ton of emails and trying to make contact I’ve not heard from them and still not had my money back!! They owe me £980 of my own money and I will be taking legal action if it’s not resolved in the next 24-48 hours!!
17 de agosto de 2021
Opinião espontânea
Resposta da Two Fat Ladies
Hello Hayley,
Thank you for your review.
We apologise for the delay in resolving this matter.
The relevant team has already reached out to you regarding the withdrawal and the reason why your account was suspended.
We rely on your understanding and cooperation.
Kind Regards,
Two Fat Ladies
Amazing customer services.
Amazing customer services and so friendly and helpful. The site is really friendly and so easy to use.
I have been on other sites were you are just seen as another customer, not so on Two Fat Ladies as everyone is really so friendly and nothing is too much trouble for them.
10 de setembro de 2020
Opinião espontânea
loyalty team very supportive
loyalty team very supportive. good selection of games.some slight glitchs but they usally get resolved quite quickly
30 de junho de 2020
Opinião espontânea
New player experience.
Easy to navigate with some good slots,could add a lot more slots to make it 1 of the best online sites in the Uk.No issues with payouts unlike a lot of others.
18 de junho de 2020
Opinião espontânea
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