Alina was flvery helpful today I did a typo on a code but she kindly helped me and gave me my rewards 😊
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Leia as opiniões dos outros
The customer support I received from Madalina was quick and simple, obviously she has to make sure I was the account holder but it took less than a minute. Even though my query was regarding my Free s... Ver mais
A empresa respondeu
I spoke with a friendly lovely ladies called Josie David who promptly answered my query and even thou I didn't put a code in on a promotion she kindly manually credited it for me
A empresa respondeu
Li6ahh..........stay away! i won 2500 on free spins and a deposit. Ive sent every form of ID requested several times over and now am being ignored. Absolutety terrible customer service and apparantly... Ver mais
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Join your two favourite gals at Two Fat Ladies Bingo for the best online bingo in the UK! You’ll find the best online bingo, games, bonuses & more!
Informações de contacto
Europort Avenue, GX11 1AA, Gibraltar, Reino Unido
- www.twofatladies.co.uk
Alina was flvery helpful today I did a…
Alina was flvery helpful today I did a typo on a code but she kindly helped me and gave me my rewards 😊
1 de maio de 2026
Opinião espontânea
Resposta da Two Fat Ladies
Hi S.w-darby,
It’s always rewarding to hear that an agent has made a difference. Thank you for recognizing their support.
We’ll be sure to pass your feedback to them. It will mean a lot to know their care and effort were appreciated.
Recognition like this is valuable for the whole team and helps keep our standards strong.
We’re happy you had such a positive experience and thank you again for your review.
Kind regards,
Two Fat Ladies Team
QUERY SPINS
Adelina C was so helpful solving my query....really pleased with customer service...
6 de abril de 2026
Opinião espontânea
Resposta da Two Fat Ladies
Hi Sharon,
Thank you for posting your review about our agent. They always aim to deliver clear and supportive service, and we’re happy this came across so strongly.
We’ll share your comments with them directly. Positive recognition like yours is uplifting for everyone.
It reinforces why we place so much focus on personal interactions.
We appreciate your kind words and are glad your experience was such a positive one.
Kind regards,
Two Fat Ladies Team
I spoke to Vlad S and he sorted my…
I spoke to Vlad S and he sorted my problem out straight away, so helpful and friendly. Thank you so much I appreciate that
25 de janeiro de 2026
Opinião espontânea
Resposta da Two Fat Ladies
Hi Karen,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Two Fat Ladies Team
I spoke with a friendly lovely ladies…
I spoke with a friendly lovely ladies called Josie David who promptly answered my query and even thou I didn't put a code in on a promotion she kindly manually credited it for me
10 de outubro de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hello Miss Carrina,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Two Fat Ladies, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Two Fat Ladies Team
claudia went above and beyond today and…
claudia went above and beyond today and helped me get my free spins which wasnt going through excellent service
4 de setembro de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi Margaret,
Thank you so much for taking time to share your thoughts with us!
We are dedicated to providing you with the finest gaming experience, complemented by exceptional customer support. Your encouraging feedback truly inspires us to continue striving for excellence.
We hope that you will continue to enjoy all that we have to offer, and we look forward to bringing you even more fun and excitement in the future. Thank you for your review!
Kind regards,
TwoFatLadies Team.
I had a great experience with slots and…
I had a great experience with slots and staff and are quick to deal with any problems you have
9 de agosto de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi Sean,
Thank you so much for taking the time to share your review with us!
We are thrilled to hear that you enjoyed playing our slots and bingo games, and it's always wonderful to hear that our agents' dedication is appreciated. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Kind regards,
TwoFatLadies Team
Denisa m sorted out my problem in…
Denisa m sorted out my problem in seconds
7 de agosto de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi there,
We truly appreciate your feedback! It’s always fantastic to hear that our agents' commitment shines through.
We take great pride in delivering an exceptional gaming experience alongside top-notch customer support. We look forward to you enjoying our games and having many exciting and rewarding experiences with us in the future.
Kind regards,
TwoFatLadies Team
Chatted with Adelinea who was very…
Chatted with Adelinea who was very helpful and polite
22 de julho de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi Jacqueline,
Thank you for taking the time to share your feedback with us. We are happy to hear that our agent has made a positive impression on you!
Your kind words mean a lot to us, and we are committed to providing you with an even better experience in the future. Our Support team strives to ensure that your time on our website is enjoyable.
We hope to see you again soon for many more fun games and features. Thank you for choosing TwoFatLadies as your gaming destination!
Kind regards,
TwoFatLadies Team
Spoke 2 Andrea today she was very…
Spoke 2 Andrea today she was very helpful and polite and courteous making it a lovely experience on 2 fat ladies well done Andrea
16 de junho de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi there, Jacqueline!
We appreciate your kind words, and we thank you for taking the time to share your feedback with us.
It's always wonderful to hear when our team's hard work and dedication is noticed, as we constantly strive to provide our players with the best possible experience.
Thank you for choosing our website. We hope that you'll have many exciting and rewarding experiences with us in the future.
Kind regards,
TwoFatLadies Team
Won’t release my winnings
Withdrawed on the 11th of April was asked for documents on the 14th which was approved within a few hours it’s now the 17th and they still haven’t paid out my winnings because my accounts ‘under review’ I’ve withdrawn much smaller amounts before and never had this problem. Don’t use this company they'll come up with any excuse to not give you your winnings. I’ve asked to escalate the matter further with financial team or casino manager and they are now not responding to my emails. They’ve now approved my winnings 17th April but I’ve just had an email to say my withdraw of £18 has been approved instead of 6k?
11 de abril de 2025
Opinião espontânea
Great help today from a guy called…
Great help today from a guy called cosmin T great customer service and friendly service
6 de abril de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi Keiron,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Two Fat Ladies, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
www.twofatladies.co.uk
so far the best help I've ever come…
so far the best help I've ever come across and I've played on many casinos and it's really great ;)
1 de abril de 2025
Opinião espontânea
Resposta da Two Fat Ladies
Hi Tomasz
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you enjoyed playing our slots and bingo games.
At Two Fat Ladies, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Thank you again for choosing to play with us!
Warm Regards,
Two Fat Ladies
Resposta da Two Fat Ladies
Hi, Jodie!
Thank you for your thoughtful review! It truly means a lot to us!
We’re thrilled to know that our team’s efforts have made a positive impact. Hearing such encouraging feedback reaffirms our commitment to delivering the best possible experience for our players.
We’re grateful to have you as part of our community and hope you continue to enjoy many exciting moments with us!
Best wishes,
The TwoFatLadies team.
Now been since oct 7and have with held…
Now been since oct 7and have with held my winnings they keep asking me for bank statements and dates I send over the weeks later ask for further back dates I send over and proof of balance go back further keep sending them and keep fobbing me off ask me to log in through email and open banking and they know they have blocked me go on to live chat and just keep telling me they are close to verification it’s been going on since 7th oct have never been put through this ever by any other site must have been best part of 100 emails and live chats that I have recorded worst ever company that have no interest in paying out but take as many deposits as you want without asking a question have case ready to go shouldn’t need to fight for what is totally SCAM company when comes to paying out
7 de outubro de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hello, David!
We are sorry to hear that there has been any disruption caused by our verification process.
However, as a responsible and reputable operator in our industry, we are obliged to conduct regulatory checks to verify our customers' details at various stages of at different points in their journey with us.
This process involves requesting specific documents, which supports a secure and equitable environment for all players.
We would be more than happy to look into your case and work towards a swift resolution. We have reached out to you privately to gather additional details.
Kind regards,
TwoFatLadies Team.
Great customer service
Great customer service. I have spoken with Alin D tonight, who gave great advice
6 de outubro de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hello Audrey,
Thank you so much for the positive feedback!
We're thrilled to hear that you have received the help you needed. Our Support Agents always strive to provide the best assistance possible, and it’s wonderful to know their efforts have made a difference for you.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Best regards,
www.twofatladies.co.uk Team,
Great costumers services Thank you to…
Great costumers services Thank you to Alina.P for helping me out with my issue!
26 de setembro de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hi Andreea,
Thank you so much for your amazing review! We always love to hear your feedback, and your kind words really made our day!
We hope to continue to offer outstanding customer support and to bring you many fun and exciting games and features. Thank you for choosing TwoFatLadies as your main gaming hub!
Kind regards,
TwoFatLadies Team
amazing service thank you Fat ladies
19 de setembro de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hi Jasmine,
We are so happy to hear that you are having a good time on our website! Your positive feedback means the world to us.
We hope that you'll continue to enjoy all that our website has to offer, as we bring more fun and exciting features. Hoping to hear from you again soon!
Kind regards,
TwoFatLadies Team
Alin D was very helpful with me on the…
Alin D was very helpful with me on the live chat!! Thank you very much
17 de setembro de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hi Em,
Thank you for taking the time to write a review here. It's wonderful to hear that our team's dedication is noticed. We appreciate your kind words.
We hope to continue to surprise you with more thrilling games and chances to win.
Thank you for choosing our website as your main gaming destination!
Kind regards,
TwoFatLadies Team
Catalina E chat.
This money I won came at an extrodinarly fortunate time in my life. And I'd like to thank Ms Catalina E for my experience of this site and helping me through the process of receiving this gift more smoothly and professionally. Love this site, will be back.
However. I haven't received payment as suggested, would be iminate. After several weeks of providing all the information they requested over £3k being withheld and they've blocked me from their site..?????
9 de julho de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hello Gordon,
Thank you very much for taking the time to share your thoughts on your recent experience. We're sorry to hear that progress in your case was slower than anticipated.
In limited circumstances, withdrawals may be delayed, for example in instances where regulatory checks are required. We would like to apologize for any discomfort the verification process may have inflicted. As a responsible and reputable company in our line of business, we must conduct regulatory checks to verify our customers' details at different stages of their journey with us.
We are more than happy to review your case and work diligently towards a timely resolution. We have reached out privately to collect the necessary information.
Kind regards,
TwoFatLadies Team
Very helpful and easy to chat with
Very helpful and easy to chat with
23 de junho de 2024
Opinião espontânea
Resposta da Two Fat Ladies
Hi Mark,
We want to take a moment to thank you for your amazing review! It's great to know that our team's commitment and effort have resonated with you.
Thank you once again for your kind words. We can't wait to welcome you back to our website for an array of exciting games and incredible prizes!
Kind regards,
TwoFatLadies Team
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