UK Alternative Energy installed a heat pump for me several years ago. They gave me a very competitive quote when I wanted to add a battery system to my PV panels. Very pleased with the system, and th... Ver mais
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I cannot fault the service from UK Alternative Energy. Their team was so helpful in making sure my Solar and Storage system was just right, that it would pay off and that the prices were fair. The ins... Ver mais
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The solar PV and battery system UK Alternative Energy designed for us has been performing perfectly since. It's already saved us lots of money and is likely to help reduce our large annual bill to clo... Ver mais
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Been using this company since 2019. They installed our air source system and have maintained it since at reasonable cost. The response has always been quick when problems have occurred and all the... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Specialists in renewable energy systems. Serving Lincolnshire and the surrounding areas. We design, install and commission Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV and Battery Storage systems for homes and businesses. Established in 2009, we are MCS accredited professionals and pride ourselves in providing an honest, dedicated and reliable service for all our customers, however small or large and whatever their requirements. Each and every customer receives an enviable level of service, whether it’s an initial enquiry for a free survey and quote, or the ultimate system design and bespoke installation entirely unique to the individual customer.
Informações de contacto
Unit 15 Westminster Industrial Estate, Station Road, North Hykeham, LN6 3QY, Lincoln, Reino Unido
- 01522803854
- info@ukalternativeenergy.co.uk
- www.ukalternativeenergy.co.uk
4,9
Excelente
109 opiniões
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Whilst we didn’t buy we would recommend …
We don’t ultimately buy solar panels and battery but that’s the reason for the review. It’s easy for companies to sell you something that won’t be value for money or what you need. This company didn’t. On the initial visit we were told the difficulties with our property and its position and how it would potentially not really work for us. We were very grateful for the honesty and integrity of this company and its staff. In a world of people making money out of you however that can this was a real breath of fresh air!
If we move and have a property that would work we will be straight back in contact!!
23 de abril de 2026
Resposta da UK Alternative Energy Ltd
Thank you for taking the time to leave such a thoughtful review.
While we’re sorry that solar and battery weren’t the right fit for your property, we’re really pleased to hear that you valued the honesty and transparency of our approach. We firmly believe in providing advice that’s genuinely in our customers’ best interests, even when that means recommending not to proceed.
Your comments mean a great deal to our team, and we truly appreciate your recognition of our integrity. Should your circumstances change in the future, we’d be more than happy to assist — and we look forward to hearing from you.
Thank you again for your kind words.
Uk alternative energy look after three…
Uk alternative energy have looked after three of my GSHP units for a number of years and recently installed a new air source unit for us. They are very easy to contact and communication is great along with their fitter Steve who is very knowledgeable and helpful
22 de abril de 2026
Opinião espontânea
Resposta da UK Alternative Energy Ltd
Thank you for your continued trust in us over the years — it really means a lot.
We’re delighted to hear that you’ve been happy with both the ongoing support for your GSHP systems and your recent air source installation. It’s great to know our team has been easy to reach and communicative throughout, and we’ll be sure to pass your kind feedback on to Steve as well.
Great service from start to finish
Great service from start to finish. Would definitely recommend them to others.
9 de abril de 2026
Resposta da UK Alternative Energy Ltd
Thank you for your kind feedback. We’re delighted to hear you had a great experience from start to finish and truly appreciate your recommendation.
⭐️⭐️⭐️⭐️⭐️ Consistently excellent across multiple installations
We’ve worked with UK Alternative Energy on three separate projects over time — starting with air conditioning, followed by a battery system, and most recently solar panels — and the experience has been excellent throughout.
What really stands out is the consistency. Across each installation, the team have been professional, knowledgeable, and easy to deal with. There’s a genuine focus on understanding what you need and designing the right solution, rather than taking a one-size-fits-all approach.
Each installation has been smooth and well organised. The engineers are punctual, respectful, and clearly take pride in their work — everything has been completed to a very high standard.
Now that everything is in place, the system is performing brilliantly. We’re already seeing the benefits of being largely grid-independent, and the air conditioning has been a great addition to the house as well.
Overall, a very professional outfit with strong technical expertise and a consistently high-quality customer experience. I wouldn’t hesitate to recommend UK Alternative Energy.
8 de abril de 2026
Resposta da UK Alternative Energy Ltd
Thank you for your fantastic review and for continuing to place your trust in UK Alternative Energy across multiple projects.
It’s incredibly rewarding to hear that your experience has been consistently excellent, from your initial air conditioning installation through to your battery system and most recent solar installation. Delivering a tailored solution for each customer is at the heart of what we do, so we’re especially pleased that this approach stood out to you.
Your comments about our team’s professionalism, organisation, and pride in their work are greatly appreciated, and we’ll be sure to share your feedback with everyone involved. It’s also great to hear that your system is performing so well and that you’re already seeing the benefits of increased energy independence.
Thank you again for your recommendation and ongoing support — it truly means a great deal to us.
Major breakdown
UK ALTERNATIVE ENERGY IS A COMPANY THAT IS TRUSTWORTHY AND VERY RELIABLE. I RECENTLY HAD A MAJOR BREAKDOWN THAT TOOK TEN DAYS TO FIX,AS NO PARTS WERE IN THIS COUNTRY BUT THEY DID OFFER ELECTRIC HEATERS.
I DID FEEL THAT THE CALL OUT CHARGE OF £100 WAS A LITTLE EXCESSIVE TOGETHER WITH A FURTHER £860 10P.
BUT THEY GOT US WARM AGAIN
PLEASE THANK YOUR TEAM OF ENGINEERS.
5 de março de 2026
Resposta da UK Alternative Energy Ltd
Thank you for taking the time to share your feedback.
We’re very pleased to hear that you found our team trustworthy and reliable, and that our engineers were able to get your system back up and running following such a significant breakdown. We understand how important it is to restore warmth as quickly as possible, and we truly appreciate your patience while we sourced the necessary parts.
We also value your comments regarding the call-out charge and repair costs. We regularly review our pricing in line with industry research and operational costs, and we can confirm that our call-out fees are consistent with current industry standards. That said, we always welcome customer feedback as part of our ongoing commitment to transparency and service improvement.
We’re glad we could support you with temporary heating during this time and ultimately resolve the issue. We will be sure to pass on your kind thanks to our engineering team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
All staff I talk to on the telephone…
All staff I talk to on the telephone were very helpful.
Sam Mackinder was very helpful and informative.
11 de março de 2026
Resposta da UK Alternative Energy Ltd
Thank you for your kind review. We’re very pleased to hear that you found our team helpful when speaking with them on the phone.
It’s especially great to hear that Sam was able to provide you with helpful and informative support. We’ll be sure to pass on your feedback to him and the rest of the team.
We really appreciate you taking the time to share your experience.
Neat and precise work
Neat and precise work. cleard up after themselves. Responsive to customer preferences.
3 de março de 2026
Resposta da UK Alternative Energy Ltd
Thank you for your kind feedback. We’re really pleased to hear that you were happy with the quality of the installation and that our team worked neatly and respectfully on site.
Taking care with our workmanship and ensuring everything is left clean and tidy are standards we take seriously, so it’s great to know this was reflected in your experience. We’re also glad we could accommodate your preferences along the way.
Thank you again for your support — it’s very much appreciated.
A first class company to deal with.
A first class company to deal with.
Professional staff and high standards in all aspects from start to finish.
They installed a solar and battery storage system to my farm building.
Would fully recommend them to anyone.
23 de fevereiro de 2026
Opinião espontânea
Resposta da UK Alternative Energy Ltd
Thank you for your kind review and recommendation. We’re delighted to hear that you were pleased with the service provided by our team and that the installation of your solar and battery storage system met your expectations.
Our staff take great pride in maintaining high standards throughout every stage of a project, from the initial enquiry through to final installation, so it’s wonderful to know this was reflected in your experience.
We really appreciate your support and recommendation, and if we can assist you with anything in the future, please don’t hesitate to get in touch.
Responsive and helpful
After moving into a new property I had an issue with the solar system that had been installed by this company.
I called them and got through to a real person straight away, which is rare enough nowadays. They promised someone would get back to me, and within a couple of hours someone did contact me and after a few messages back and forth,managed to solve my issue - which had nothing to do with their installation or equipment but was caused by a third party.
Excellent experience all round.
25 de fevereiro de 2026
Opinião espontânea
Resposta da UK Alternative Energy Ltd
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad we could help get things sorted for you quickly, especially after your move — we know how important it is for everything to work smoothly in a new home.
Providing prompt, clear support is something we always strive for, so it’s great to hear that our team was able to assist and resolve the issue, even though it turned out not to be related to our installation. If you ever need anything in the future, we’re always here to help.
Thanks again for your recommendation and support!
Outstanding service
Outstanding service! I reached out to the company, and they took care of the entire process seamlessly. The teams that came to our location were not only professional but also polite and kept us updated throughout the installation. Once everything was finished, they provided a thorough explanation and a handover pack. I highly recommend both the company and their products.
25 de janeiro de 2026
Opinião espontânea
Resposta da UK Alternative Energy Ltd
Thank you for your wonderful feedback and for taking the time to share your experience. We’re delighted to hear that you found the entire process seamless and that our team provided the level of professionalism, communication, and courtesy we strive for on every project.
It’s especially great to know that the installation, handover, and final explanation met your expectations, as we believe clear guidance and support are just as important as the installation itself. Your recommendation means a great deal to us, and we truly appreciate your trust in our company and our products.
If we can assist you with anything in the future, please don’t hesitate to get in touch.
Brilliant company
Brilliant experience having UKalternativeenergy install my Valliant Air Source Hear Pump.
Always kept me up to date at every stage from system design, quotation, installation and commissioning.
Alex, Dan and Graham (the installation tradesmen) were fantastic. The install is very neat, tidy and compact, with great attention to detail.
System has been working brilliantly since it was installed over a month ago, even in the recent cold weather November/December.
Very happy customer who will be returning for a Solar installation in the new year.
10 de novembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you for your kind words, Leon. We're delighted to hear about your brilliant experience with UK Alternative Energy and the installation of your Vaillant Air Source Heat Pump. It's great to know that Alex, Dan, and Graham provided excellent service and attention to detail, and that the system has been performing well even in recent cold weather. We truly appreciate your trust in our company and look forward to assisting with your upcoming solar installation. Your satisfaction is our priority, and we're grateful for your recommendation of a brilliant company.
A great experience
A great experience: the advice from Derrick to explain what was involved in having an Air Source Heat Pump and underfloor heating system was clear and the quote well presented. The design and installation was excellent and now we are living in the house all is working well.
10 de dezembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you, Richard, for your positive feedback. We're glad Derrick's clear advice and the team's design and installation met your expectations. It's great to hear everything is working well and you're satisfied with your new system. We appreciate your trust in our services.
Excellent company to deal with
Started work on the arranged day, little delay in finishing due to items not available, but not a problem. Work men very pleasant and willing to answer any questions put to them. Very tidy with no mess left on site. Scaffold company kept us informed on when they would erect and dismantle. Hand over was a good chance to ask ay questions and would certainly recommend this company.
5 de dezembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you, Philip, for your kind words. We're pleased to hear you found our team pleasant, tidy, and well-informed throughout the process. We appreciate your recommendation and are glad you consider us an excellent company to deal with.
Our installation was done on time and…A good installation
Our installation was done on time and executed well. The company responded quickly to an issue with the Mi Enwrgi app,
26 de novembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you for your positive feedback. We're glad the installation was completed on time and that our team responded quickly to your app issue. We appreciate your business and look forward to serving you in the future.
Superb service and quality
The service has been fantastic and professional from the outset to completion.
I can't thank Peter and the team enough for their expertise and guidance.
Everything delivered on time, as agreed and to budget and more importantly to me to a very high standard.
Highly recommend.
John Gaughan
7 de novembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with the service, quality, and professionalism from start to finish. Peter and the team will be thrilled to know their efforts made such a positive impact.
We truly appreciate your recommendation and look forward to working with you again in the future.
Well satisfied, wouldn’t hesitate to recommend
From the survey right through to the installation and handover everything was spot-on. Installation done in a day, so saving straight away.
There was no pressure at anytime to make a decision. Very satisfied with the product and the service. Installation lads were all brilliant
Would highly recommend
14 de outubro de 2025
Resposta da UK Alternative Energy Ltd
Thank you, Pete, for your fantastic review. We're delighted to hear that you are well satisfied and would recommend us. It's great to know that the survey, installation, and handover process met your expectations, and that the installation team was brilliant. We’re pleased that the quick installation and pressure-free service contributed to your positive experience. Your feedback motivates us to continue providing excellent service and quality products. Thank you for choosing us for your Solar PV and Tesla Powerwall needs.
Leaders in the field
We have been with UK Alternative Energy for seven years. During this time, they have never failed to provide the highest level of service, even when things have not worked out as they should. The staff, across all departments e.g., administration, engineering, management and accounts are knowledgeable, professional, and friendly and always willing to help; this occasion was no different and we can't recommend them highly enough.
7 de outubro de 2025
Resposta da UK Alternative Energy Ltd
Thank you for your kind words and continued trust over the past seven years. We are proud to be leaders in the field and to consistently provide the highest level of service across all departments. Your recognition of our knowledgeable, professional, and friendly team means a great deal to us. We look forward to supporting your solar PV and air source heat pump needs in the future.
Great staff from start to finish very…
Great staff from start to finish very professional and friendly great product very pleased.
15 de outubro de 2025
Resposta da UK Alternative Energy Ltd
Thank you, Mark, for your kind words. We're delighted to hear you had a professional and friendly experience from start to finish and are pleased with the solar PV system. Your satisfaction is our priority, and we appreciate your positive feedback.
My dealings with this company was a…
My dealings with this company was a good experience from my initial enquiry to the completion of the job
All the staff involved were professional, polite and courteous. All steps in the process were explained in simple terms and any queries raised by me were dealt with in a polite and professional way.
I wouldn't hesitate to recommend this company to my family and friends.
15 de setembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you, Clive, for your kind words. We're delighted you had a positive experience from start to finish and appreciate your recommendation. Our team strives to provide professional, courteous service and clear communication. We look forward to assisting you or your family in the future.
We have already had dealings with…
We have already had dealings with Alternative Energy for our airsource heating system which we were really happy with their service etc, so it was an obvious choice to use them again for our solar and battery installation. Their staff are very knowledgeable , Polite, and have respect for your home, which is very important . They are a local Co and are there if you need them. David Jackson
15 de setembro de 2025
Resposta da UK Alternative Energy Ltd
Thank you for your continued trust and positive feedback, David. We're glad our knowledgeable and respectful team met your expectations again. We appreciate your support and look forward to assisting you with your solar, battery and air source heat pump systems.
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