logótipo da UK Crossbows
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UK Crossbows Opiniões 

228
•
TrustScore: 3 em 5

2,9

Loja de arco e flecha
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely perfect I ordered yesterday and received today and I don’t care what anyone says that’s seriously impressive by any means I will be using them again in the near future 💯

Classificada 1 em 5 estrelas

Useless I didn’t read reviews first . I’ve had the same problem as others sent Id then had no email confirmation. They take the money they don’t answer emails telephone or any form of communication. J... Ver mais

Classificada 1 em 5 estrelas

Order never recieved and no response via email or phone calls. Over 8 weeks passed. No matter what the reason there is never an excuse for such bad customer service. Even an email to say they were clo... Ver mais

Classificada 5 em 5 estrelas

I found my experience made easy as the professionalism was constant throughout and it did not smack my wallet sideways. 😂 I enjoy target practice and my purchases have revived the William Tel... Ver mais

Informações sobre a empresa

  1. Loja de arco e flecha

Informação fornecida por diversas fontes externas

Bringing low prices to crossbows! www.ukcrossbows.co.uk

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

228 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(228)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Present

Very pleased with crossbow delivery was good and the service excellent x The bow is excellent and the accessories ie bag,bolts and string are good quality x

8 de março de 2021
Classificada 1 em 5 estrelas

All the positive reviews are completely…

All the positive reviews are completely fake, hence why they are very short 'reviews'. Nobody logs onto trust pilot to write a legitimate review and then writes 'great service'. Skim through and read all the genuine negative ones! P.s Trustpilot isn't even a review site, you can buy reviews which is exactjy what these idi0tshave done. Also when a review says 'verified next to it it doesn't mean the purchase is verified it just means the reviewers account has been verified. Very misleading and this company is total rubbish.hence the need to fake reviews. Stay well clear they are a nightmare.p.s if this review gets removed i have 235 trustpilot accounts so it will simply be replaced day after day day.

Google "are trustpilot reviews fake"

15 de fevereiro de 2021
Opinião espontânea
logótipo da UK Crossbows

Resposta da UK Crossbows

The 'verified reviews' are from customers who actually ordered and after ordering they get an automatic review request.
The 'organic' reviews like yours, can in theory be random people who I can't confirm are customers, other than by name, I have 3 negatives.
1. didn't leave a name, so I don't know, everyone was delayed with orders back then, and I often get my shop confused with similar ones, so could of been mine could of been for someone elses.
2. genuine negative, I was unwell, so my service was stopped for a while, I've been unwell on and off for 10 years, so it's a regular thing, I'll occasionally get a bunch of negs when this happens, annoying, but it is what it is.
3. unsure if you're a genuine customer, you never mentioned anything about your order.
Send an email if you're a genuine customer, I can't help if you don't email.

I've looked at your other reviews and you have only left bad reviews, in a similar style to this one.
and the fact that you've said you have 235 accounts and will add more reviews if this one is removed.
It seems like the comment you made is admittedly about your own behaviour not mine.

All of my positive reviews are genuine, and I have no control over them.
And 1 of the negatives are genuine the other 2 including yours is unconfirmed.

If you're upset with Trustpilot you need to review them, not me, what's my service got to do with it.
Because you're not a verified review, meaning there is no order number attached to your review, I don't even know if you're one of my customers.

Classificada 1 em 5 estrelas

Ordered a crossbow

Ordered a crossbow, slight confusion on Web site about billing and shipping address, resolved it in the end, they are not very quick to reply but did in the end and resolved issue.

Thank you for tour reply... So if the billing and delivery addresses was the wrong way round how did you manage to take payment with the wrong address???? And then knowing that still not reach out to the customer rather sit there with my money and my product. As you did reply with a less than satisfactory answer i have gave you a 1 star feedback keep uo the clearly GREAT customer service

1 de fevereiro de 2021
logótipo da UK Crossbows

Resposta da UK Crossbows

There was no confusion about the address from me, you gave your billing and delivery address the wrong way around, not my fault.

Yes, I am slow to reply from time to time, the lead up to Christmas is always a nightmare in terms of having time, or when I'm unwell which is regular.

But at the same time, I'm also fast to reply, sometimes I will reply to customers within minutes.

Classificada 1 em 5 estrelas

I am extremely disappointed

I am extremely disappointed. I placed an order on Monday this week and had my order confirmed, I sent my ID to verify my age, received an email to say it had been verified and the item was being prepared for dispatch. That was Tuesday. Since then I have emailed and called a number of times to enquire about a delivery date and have received ZERO response.
This is highly infuriating as it was brought my my partners birthday which is this Monday coming.

I am gutted!

22 de janeiro de 2021
Opinião espontânea
logótipo da UK Crossbows

Resposta da UK Crossbows

Unfortunately, I am ill from time to time, it's been a battle for 10 years.
I always resolve problems and get the issue sorted out though.

I believe the issue was since resolved though.

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