Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don't order from this bunch of cowboys. Goods not delivered, delivery dates moved back and no communication or means of contacting them. Fortunately I managed to get my money back from debit card di... Ver mais

Classificada 4 em 5 estrelas

Items fine, but why put two pairs of sweatpants in a large heavy cardboard box...as bad as Amazon overpacking....a plastic delivery bag would have sufficed and saved companies costs - and more importa... Ver mais

Classificada 1 em 5 estrelas

Ordered fleece jacket in mid June.Payment taken and del quoted as 4 to 5 days. Not received by mid July.Complained via Trust pilot after failing to get response from company e: mail address apart f... Ver mais

Classificada 3 em 5 estrelas

The boots are fine as was the price but I ordered specifically with this company as it has next day delivery but the boots arrived two working days' later - JUST in time for the event I needed them fo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupas de segurança e de trabalho
  2. também em
  3. Loja de impressões e letreiros
  4. Loja de materiais para escritório
  5. Loja de mobiliário de escritório

Informação fornecida por diversas fontes externas

Our aim is to help you protect your people and premises with the very best health and safety solutions and the most up-to-date legislation news and advice. Our extensive range of over 10,000 products includes safety signs, general information signs, protective workwear and training materials along with many other innovative products all guaranteed to help you and your business comply with the latest legislation. Our clothing and workwear ranges are delivered next working day if ordered by 7pm.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

133 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(133)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Communication, delivery, quality of goods all excellent couldn't fault. Have ordered goods from this company on several occasions and all been excellent

29 de junho de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Sizes are under sized - you do NOT get your money back

I ordered several polo shirts in different colours, the size indicator said that I would need medium so I duly ordered all in this size. On receiving my order I found the polo shirts to be very tight plus there were 2 polo shirts that had dirty marks on. I tried calling and emailing. They take forever to respond and then it seems they do not directly answer your questions. Once I had finally got the information (I was waiting for a returns slip) I had to pay over £11.00 to send the items back, there was no return service. I tried several times to let them know that 2 of the items had marks on, but this was never acknowledged. I asked for a refund, which they gave me only it was very short, around half of my original payment. I would not touch UK WorkStore with a barge pole ever again and would never recommend them.

28 de junho de 2016
Opinião espontânea
logótipo da UK WorkStore

Resposta da UK WorkStore

We are sorry to hear that your experience was not a good one.

We refund all returned items in accordance with our returns policy once goods have been received back and checked in. During busy periods, this sometimes takes longer than we would like for which we apologise.

Classificada 1 em 5 estrelas

Non existent customer services

Bought an item from them with next day delivery. I sent an email as soon as the order went through to ask if this would definitely arrive the next day, no response. It didn't arrive the next day, so I emailed to ask them to cancel the order as it was only needed for one day, no response. I received the item that I no longer needed, and wanted to return it but the website says not to return items till you have contacted them to request a returns label. I emailed again, no response. I called several times, nearly 10 in fact, no answer - straight to voicemail. Called again the next day, and several weeks later, no response. It wasn't until I raised a dispute with PayPal that I received a response, which they initially refused to give me a refund because it was outside the refund period (despite me trying to contact them multiple times within the period), then the dispute was escalated to a claim where PayPal would decide, and they decided in my favour so I FINALLY got a refund, from PayPal. Not from the seller - it was at no cost to them. No apology, nothing. Do not use.

22 de junho de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely disgusted with this company!

No problem with ordering or delivery but a nightmare to return. You have to wait 5 days for a return form to be emailed! The parcel was then received to which i was told however i didnt receive my refund! 3 months later i was still trying! To be told my parcel hadnt been received! Fortunately i found my proof of delivery with the signature of who received it and i then had my refund! This still took 7days! I will never use this company and will never suggest it to others

22 de junho de 2016
Opinião espontânea
logótipo da UK WorkStore

Resposta da UK WorkStore

We are sorry to hear that your experience was not a good one.

We refund all returned items in accordance with our returns policy once goods have been received back and checked in. During busy periods, this sometimes takes longer than we would like.

Classificada 5 em 5 estrelas

Excellent service

Delivery was very satisfactory and the quality of the product was great I would heartily recommend to anyone

22 de junho de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Always good service

I use this company two or three times a year for our staff uniforms and they provide good value and service whether its a large or small order. Would recommend to others.

20 de junho de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Very Unhappy Custromer

I have tried on several occasions from 31 March 2016 to contact the office via phone. I have sent several emails via the website and via my email address requesting/asking on how to return one of the items I have ordered.
It is now over 3 months and I am stilling waiting for a reply or some kind of acknowledgement of my emails. I want a REFUND

Finally the Company has contact me, they advise that I am not entitle to a refund as I contacted them after 7 days of receipt of goods.
That is incorrect as I have email proof that I have emailed them within 5 day. STILL they will not accept I am in the right and they are in the wrong.
This company is shambolic and will not give me a refund.
If anyone purchase anything PLEASE BE CAREFUL or use another company I WOULD NOT RECOMMEND this company

STILL WAITING FOR UK WORKSTORE TO RESOLVE MY PROBLEM

12 de junho de 2016
Opinião espontânea
logótipo da UK WorkStore

Resposta da UK WorkStore

Dear Michelle

I am sorry to hear that your experience has not been a good one.

Please email us at feedback@ukworkstore.co.uk with your order reference number so that we can investigate and come back to you with a resolution for your complaint.

Kind regards

UK WorkStore

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

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