Was, eventually, able to do what I needed to do, register two new keys. Unfortunately there was presumably a glitch on the website as I had to do this three times and each time I was told the numbers... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Key got stuck in lock. Called Ultion whom made a video call and advised on how to remove key. Key got stuck again on testing. Sent out replacement lock and keys next day delivery. Excellent customer s... Ver mais
Very impressed with my new door locks, look & feel solid, keys are well made thick & quite heavy for a front door key not like my previous locks of which I managed to snap off 2 keys. I would say the... Ver mais
Having had a front door key stuck in the lock, for obvious reasons I needed to get the issue resolved quickly! I searched for a local company online and selected Ultion Lock. I called the webs... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.
Informações de contacto
Hexgreave Hall Estate, NG22 8LS, Newark, Reino Unido
- 01924 410200
- sales@ultion-lock.co.uk
- www.ultion-lock.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
EXCEPTIONALLY POOR CUSTOMER SERVICE.
I LOST TWO SEPARATE KEYS FOR TWO SEPARATE LOCKS. i THEN ENCOUNTERED SUCH AN UNHELPFUL ATTITUDE THAT IT WAS ALMOST SURREAL. EMAILS WENT UNANSWERED I PUT THE RELEVANT KEY NUMBERS IN AND HEARD NOTHING BACK. I WAS TOLD IMAGES HAD TO BE SENT OF THE TWO KEYS BUT I TOLD ULTION I DID NOT KNOW HOW TO SEND IMAGES. AGAIN THEY OFFERED NO HELP ON THIS. I WOULD NEVER DEAL WITH THEM AGAIN.

Resposta da Ultion Lock
Excellent quality quick service
Good Quality lock quick service on extra keys cheaper than Timpsons
Good solid smooth feel to the locking mechanism
Seems like a very sturdy long lasting product. Time will tell if I'm right.
This is the second composit door I’ve…
This is the second composit door I’ve had from you and I now feel that my home is very secure .
Thankyou
Great looking and working high security…
Great looking and working high security key and lock. The service and delivery was prompt and immaculate. Highly recommended. The Airtag enabled key is a bargain. Thanks
these locks were a cost affected extra…
these locks were a cost affected extra to the two doors i've just had fitted.
i chose the Ultion "keyed alike" option (and so got 6 keys and 2 locks with the same serial numbers) as i have heard great reports about these cylinders and keys.
great email updates
Registering keys
Scanned the QR code that came with the keys, followed the instructions and our registration and cover was sorted in minutes!
Highly recommend +++++
Great Service from the Customer Support Team
The customer support team responded to and resolved the issue that I raised with them quickly and efficiently, providing detailed guidance and support. The ability to upload a video of the issue was very useful. A new replacement lock was delivered along with clear fitting instructions. Great service, high quality locks and keys.
Lock is very hard to operate
Lock is very hard to operate, it has been professionally adjusted and still there is difficulty opening the door to gain entry.
We purchased the correct, very expensive dry powder lubricant which is difficult to get onto the key to get it into the lock - a very wasteful product. We also purchased 'key aids' which fit onto the keys, did not expect to have to make these purchases and still have difficulty getting the lock to work. Very disappointed with what we thought was a high quality locking system.

Resposta da Ultion Lock
Secure home
Excellent product and service for original manufactured keys .Speedy secure delivery
Rapid delivery
Ordered a keytag on Saturday afternoon and it was delivered on Monday. Excellent service as always.
5 Year Guarantee
It was easy to register my keys with Ultion for their £5000 guarantee.
Safety
This is the first time I have ever known that you can guarantee your door locks,we have just had new doors and windows put in our new bungalow and I was amazed that they came with a guarantee, it gives me a sense of security knowing how safe I'll be in my bungalow. It was really easy to register the locks and the company got back fairly quickly with my unique code.now I can sit back, relax and enjoy my windows and doors.
We had our new front door and locks…
We had our new front door and locks from SM Colley Windows and Doors Ltd. All excellent. What a difference it has made.
The registration of my new Ultion door…
The registration of my new Ultion door locks and keys was carried out by my window and door supplier.
The confirmation emails from Ultion was very quick.
The locks have a very smooth action and have certainly improved my home security
Simple to do and good quality product
Quality.
We have recently installed two new doors with Ultion locks fitted to them & building alterations have necessitated a third addition.
It was an easy decision to make - very neat, well made & secure item.
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
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