Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Ver mais
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Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Ver mais
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Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Ver mais
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Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Ver mais
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Informações sobre a empresa
Sobre Ultra LEDs
Escrito pela empresa
Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.
From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.
What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.
We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
600,000 Items in stock
Escrito pela empresa
- Dispatched same day
- With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249
Up to 7 year warranty
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.
Informações de contacto
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Reino Unido
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
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4,8
Excelente
290 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Katy was excellent with me over email
Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended
1 de setembro de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for the lovely review! We’re so pleased to hear Katy was able to help you find exactly what you needed and kept you updated throughout.
We’ll be sure to pass your kind feedback on to her. Thank you for recommending Ultra LEDs! 💡
⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service I received absolutely outstanding customer service from Oliver at Ultra LEDs.
⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service
I received absolutely outstanding customer service from Oliver at Ultra LEDs.
I contacted Ultra LEDs because I was planning a fairly complicated RGB+CCT LED lighting setup for my kitchen and needed help making sure I had the correct components and specifications. Oliver went above and beyond to help me.
He took the time to look at my measurements, calculate the requirements, recommend the correct driver and cabling, provide links to suitable products and answer numerous technical questions along the way.
Most importantly, I never felt rushed or pressured into making a purchase.
He genuinely seemed interested in helping me understand the system and get the project right.
What really stood out was his patience. I had a lot of questions, and Oliver continued to respond with clear and helpful advice throughout. That level of customer service is becoming increasingly rare.
I'm now planning another, more ambitious LED lighting project for my living room, and Oliver is the first person I want to speak to for advice.
A huge thank you to Oliver for all his time, patience and expertise. Exceptional service and thoroughly deserving of five stars.
20 de agosto de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you so much for taking the time to leave such a fantastic review!
We’re delighted to hear about your experience with Oliver and that his technical knowledge, patience and support helped you feel confident with your project. We’ll make sure your kind feedback is passed on to him.
We really appreciate the five stars and look forward to helping you with your next LED project! 💡
The Ultra LEDs Team
Close to a hundred emails and phone…
Close to a hundred emails and phone calls over 2 years to resolve: 3 failed Syndeo LED strips/switches that each lasted less than a month with the lowest possible build quality, 2 missed refunds (taking 7 months) and 1 final mis-calculated refund. There wasn't a single thing they did right.
18 de agosto de 2026
Opinião espontânea
Resposta da Ultra LEDs
Hi Richard,
We’re very sorry for the experience you’ve had. The errors we made fell below the standard of service we expect to provide.
Having spoken with you personally today, I’m glad we’ve now been able to resolve everything. We appreciate your feedback and will use it to improve.
Please accept our sincere apologies for the frustration and inconvenience caused.
Ultra LEDs
Fantastic experience with Ultra LEDs…
Fantastic experience with Ultra LEDs from start to finish.
I wasn’t completely sure what I needed for my project, but Katy was absolutely brilliant throughout the whole process. She took the time to understand what I was trying to achieve, helped me choose all the correct products, and even assisted with specifying everything to make sure it would work perfectly together.
Her knowledge, patience and customer service were outstanding, and she made what could have been a confusing process incredibly straightforward.
A massive shoutout to Katy – she’s a real credit to Ultra LEDs. Thanks to her, I have complete confidence that I’ve ordered exactly what I need. I wouldn’t hesitate to recommend Ultra LEDs and will definitely use them again for future projects.
6 de agosto de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you so much for taking the time to leave such an amazing review! We're thrilled to hear that you had a fantastic experience with Ultra LEDs from start to finish.
We'll be sure to pass your wonderful feedback on to Katy. She'll be delighted to know that her knowledge, patience, and support helped make your project straightforward and gave you confidence in your choices. Providing this level of service is exactly what we strive for, so it's incredibly rewarding to hear when we've achieved that.
Your recommendation means a great deal to us, and we truly appreciate your trust in Ultra LEDs. We look forward to helping you with many more projects in the future!
Best regards,
The Team at Ultra LEDs
Really good customer service
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge. Thanks to Katy in the sales support for your help.
5 de agosto de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience with our customer service.
While delivery issues can occasionally happen, we're glad we were able to resolve it quickly and make the process as smooth as possible. We'll be sure to pass your lovely comments on to Katy-she'll be thrilled to know her support made a difference.
We really appreciate your feedback and look forward to helping you again with your future projects.
Best regards,
The Team at Ultra LEDs
The order process with Katy was…
The order process with Katy was awesome. Easy. Direct. Smooth
Simply perfect. 🤩
4 de agosto de 2026
Opinião espontânea
Excellent customer care
Replaced a faulty Syndeo driver the next day after 4 years use.
26 de julho de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your review! Even after several years of use, we always aim to support our customers wherever we can. We're pleased we could get your replacement Syndeo driver to you quickly and get you back up and running.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Team at Ultra LEDs
Great Experience, Great Quality
I’ve had great experience from UltraLed from ordering to delivery, product is quality and will definitely be buying again for next project!
21 de julho de 2026
Opinião espontânea
Resposta da Ultra LEDs
We're so pleased to hear that you had a great experience from ordering through to delivery, and that you're happy with the quality of our products.
Your support means a lot to us, and we can't wait to help with your next project. We look forward to welcoming you back soon!
Thanks again,
The Team at Ultra LEDs
Jack who was my point of contact is…
Jack who was my point of contact is extremely knowledgeable, the company is the only company I would use moving forward to purchase anything Led related. Not just for the quality of items but the service. Thanks to him.
23 de junho de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your kind words! We’re delighted to hear about your positive experience with Jack - he takes great pride in providing knowledgeable and helpful support. It’s fantastic to know that both our products and service have earned your trust.
We really appreciate your recommendation and look forward to helping you with any future LED projects.
Thanks again,
The Team at Ultra LEDs
First class service
First class service
I meant to order a 24v power supply
But in my haste to order I ordered the 12v by mistake
sent an email that evening to sort my mistake
next morning all sorted posted out same day
The Targa power unit works perfect
no heat from unit at all unlike others I've used
also a 5year warranty
15 de maio de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your great review! We're so pleased we could help get your order corrected quickly and that everything was sorted without any hassle. We really appreciate your feedback and look forward to helping you again in the future!
UltraLEDS
Got some great advice from Jack re 12v…
Got some great advice from Jack re 12v LED drivers for some AR111 lights I’d recently bought for an extension. Very much appreciated!!
3 de junho de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for taking the time to leave us a review! We're delighted to hear that Jack was able to provide the advice you needed for your 12V LED drivers. We'll be sure to pass your kind words on to him. We really appreciate your feedback and hope your extension lighting looks fantastic! If you ever need any further advice, we're always happy to help.
UltraLEDS.
Good service and knowledgable staff
Meeting and chatting with Tom and him going through everything with us and even the integration into an existing smart light system.
21 de maio de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your kind review! We're so pleased to hear that Tom was able to help and take the time to talk you through everything, including integrating the lighting with your existing smart system. Providing knowledgeable advice and practical solutions is something we take great pride in. We'll be sure to pass your feedback on to Tom, and we look forward to helping you again in the future!
UltraLEDS.
Fast quick delivery
Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great
7 de maio de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're pleased with the quality of the LED strips, LED tracks, and plaster-in downlights. It's even better to know they look great once installed! We really appreciate your feedback and look forward to helping with your next lighting project.
UltraLEDS.
awesome service
Called up needing goods next day, the where very helpful and sorted on a pre 9 for me ..... deffo be back for more.
13 de maio de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your fantastic review! We're so pleased we could help get your order to you in time. Our team always does their best to accommodate urgent requests, so it's great to hear we were able to sort the pre-9 delivery for you. We really appreciate your support and look forward to welcoming you back for your next order!
UltraLEDS.
Great customer service
Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.
24 de abril de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Daniel. He always goes the extra mile to make sure our customers have the right products, so it's great to know the advice and communication helped you feel confident in your purchase. We're also pleased your order arrived quickly. We really appreciate your recommendation and look forward to helping you again in the future!
UltraLEDS.
jack is always on hand to advise and…
jack is always on hand to advise and help where he can never an issue, deliveries come when they are meant to,
11 de maio de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your fantastic review! We're delighted to hear that Jack has consistently been there to offer advice and support whenever you've needed it. We'll be sure to pass your kind words on to him. It's also great to know your deliveries have been arriving on time. We really appreciate your continued support and look forward to helping you again soon!
UltraLEDS.
Customer service on another level 👊
Amazing customer service - top company to use and will definitely use again.
Daniel made my call so easy and dealt with my specific needs- massive well done.
7 de maio de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you so much for your amazing review! We're thrilled to hear you had such a great experience with us. It's fantastic to know that Daniel made everything easy and took care of your specific requirements. We'll be sure to pass your kind words on to him. We really appreciate your support and look forward to helping you again soon!
UltraLEDS.
Good service and advise
28 de abril de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your review! We're pleased to hear you were happy with both the service and advice you received.
UltraLEDS.
How buying stuff should be.
These guys are great. Great communication, quality product and fast delivery. A pleasure.
16 de abril de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for your fantastic review! We're delighted to hear you enjoyed your experience with us. Great communication, quality products, and fast delivery are exactly what we strive for, so it's wonderful to know we delivered on all three. We really appreciate your kind words and look forward to helping you again soon!
UltraLEDS.
Product won’t stick on a surface…
Product won’t stick on a surface pointing downwards and having to use other fixings/staples to try and stop the led strips falling off. May well be 3M but it’s not got the adhesion that it needs.
19 de abril de 2026
Opinião espontânea
Resposta da Ultra LEDs
Thank you for taking the time to leave your feedback. We're sorry to hear you've had trouble with the LED strip adhesive. While the strips do use genuine 3M adhesive backing, downward-facing installations can be particularly challenging, especially depending on the surface they're being applied to.
For this reason, we always recommend installing LED strips into an aluminium LED profile (channel). Not only does this provide a secure mounting solution, but it also acts as a heat sink, helping to dissipate heat and maximise the lifespan and performance of the LEDs.
If you'd like, please get in touch with our team and we'd be happy to recommend the most suitable profile for your installation.
UltraLEDS.
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