Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Ver mais
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Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Ver mais
A empresa respondeu
Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Ver mais
A empresa respondeu
Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Ver mais
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Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Ver mais
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Escrito pela empresa
From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.
What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.
We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
Escrito pela empresa
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Reino Unido
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
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Jack was super helpful in answering my questions on what to order - and really quick in responses! Would buy from again!

Resposta da Ultra LEDs
Jack Harrison was really excellent when discussing what i need for the small project i had going on at home, this is not the first time of dealing with Ultra LEDS and wont be the last
Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi

Resposta da Ultra LEDs
Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.
During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.
However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.
The staff member simply looked at me with a blank face and offered no solution at all.
Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

Resposta da Ultra LEDs
2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

Resposta da Ultra LEDs
The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

Resposta da Ultra LEDs
Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

Resposta da Ultra LEDs
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

Resposta da Ultra LEDs
Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

Resposta da Ultra LEDs
⭐⭐⭐⭐⭐
I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.
After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.
I highly recommend them for any LED work you may be considering, whether for your home or business.

Resposta da Ultra LEDs
Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

Resposta da Ultra LEDs
Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

Resposta da Ultra LEDs
Thomas, Wayne and Jack, the sales guys I dealt with were excellent. Everything was very slick and advice given on compatable products. Even when a few items were damaged in transit, replacements sent out next day. Great service, product is being installed at the moment and no issues so far, but confident if it's as good as the service, it will be great.

Resposta da Ultra LEDs
Bought festoon lights several years ago. Great service.
Recently contacted them for some replacement bulbs and they have sent them out for free. Can’t complain at that! 10/10 for Hassan Umerji in Sales Support.

Resposta da Ultra LEDs
Absolutely brilliant company to deal with ,everything perfect from delivery to packaging and the quality of the products are exceptional
As a returning customer I knew what to expect.
Big thanks to jack in sales ,I made a error in my order and it was sorted within minutes ,no messing about
Would definitely recommend

Resposta da Ultra LEDs
Been buying my LED’s and profiles from Ultra LED’s for best part of 2 years now always deliver next day once you reach the minimum spend criteria. Tend to deal with Tom Humphrey’s who always advises me on what I need for what I am trying to achieve!

Resposta da Ultra LEDs
I had a great experience with Ultra LEDs. The staff, Thomas was very responsive and took the time to explain the products and installation options clearly. He answered all of my questions thoroughly and gave honest, helpful advice that made it much easier to understand what would work best for my usage. I really appreciated his professionalism and product knowledge. Highly recommended for anyone looking for quality LED's lighting and reliable guidance.

Resposta da Ultra LEDs
Super efficient and Thomas was bang on with quick advice when i had a query. great product. Great Service.

Resposta da Ultra LEDs
Had a very pleasant experience dealing with Hassan. After my delivery address posed an issue when trying to place my order, Hassan was able to not only respond within a matter of hours, but also rectify the problem and provide me an invoice and weblink to make payment. Despite being in the Scottish Highlands, and an oversized order, the delivery arrived in under 48 hours from point of order, which is impressive!
Would happily reccomend and use again in the future.

Resposta da Ultra LEDs
Great. They exchanged my product for free as was under warranty. Defo recommend

Resposta da Ultra LEDs
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