Found the carpet we liked, got good honest advice on underlay, no upselling. The carpet arrived on the day it was booked fitted in good time to a high quality, used this company a few times now, you g... Ver mais
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Leia as opiniões dos outros
Another absolutely brilliant job by Tom and Kyle from United Carpets. Finished our kitchen a couple of hours ago and it looks amazing. Lovely job, very reasonable price and quality flooring, many than... Ver mais
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United Derby are the best. Simple as. They've done my entire home. Got Asghar coming back in Jan to quote for my laminate in the kitchen. Just had the hallway done; looks stunning! They will never mug... Ver mais
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We've used United Carpets for years and had 90% of our house carpeted/ flooring layer by the company. The salesmen are very knowledgeable and so helpful and patient and they aren't pushy. You ask a qu... Ver mais
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Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
Ascot Drive, DE24 8ST, Derby, Reino Unido
- 01332 342525
4,7
Excelente
81 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Found the carpet we liked
Found the carpet we liked, got good honest advice on underlay, no upselling. The carpet arrived on the day it was booked fitted in good time to a high quality, used this company a few times now, you get a good service for a great price. I would definitely recommend them
18 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hello Jon, thank you for taking the time to share your experience!
Its wonderful to hear that we could meet your expectations and provide you with a positve service throughout. We're so pleased that you where able to find exactly what you needed.
We hope to assist you again in the future. Take care.
Great service and price
We were served by Dan, who was brilliant. Lots of useful suggestions and the price was very good too. Thanks
15 de setembro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Mr Smethem, thank you so much for sharing how our Derby store did.
Its a pleasure to hear that Dan could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Very pleased with the price and speed…
Very pleased with the price and speed of service and fitting, would recommend.
14 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Delbert, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Thank you
Professional, helpful, courteous and attentive to our needs
3 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service throughout!
The guys was very helpful again would…
The guys was very helpful again would recommend
23 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Garry, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Derby store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Brilliant Dan helped to choose sizes…
Brilliant Dan helped to choose sizes for our floors!
19 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Natasha, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Derby store.
Thank you so much for the recommendation. Take care.
Helpful staff & thorough measuring…
Helpful staff & thorough measuring team.
Patient whilst we made our choice and felt like nothing was too much trouble.
15 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Rebecca, thank you so much for taking the time to leave a review.
Its great to hear that our Derby store was able to meet your expectations and provide you with a positive service throughout.
We hope to assist you again in the future. Take care.
Another absolutely brilliant job by Tom…
Another absolutely brilliant job by Tom and Kyle from United Carpets. Finished our kitchen a couple of hours ago and it looks amazing. Lovely job, very reasonable price and quality flooring, many thanks again United Carpets. Mandy
5 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Thank you for your kind feedback, we are happy to hear that you had a great experience with us.
Kind Regards
The team at United Carpets and Beds Derby
Customer service was great!
Customer service was great!
Asghar the representative who dealt with me was extremely welcoming and helpful. Highly recommend them for your flooring projects.
23 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Oral, thank you so much for taking the time to leave a review.
Its such pleasure to hear that our Derby store was able to meet your expectations and provide you with a 5 star service throughout.
We hope to assist you with your future projects. Take care!
Fantastic service
Fantastic service, Dan was so lovely and helpful
18 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hello Kelly, thank you for taking the time to leave feedback.
Its a pleasure to hear that you're happy with the service that you received from our Derby store.
Thank you so much for the recommendation. Take care.
The carpet purchase was fine the staff…
The carpet purchase was fine the staff really helpful the fitting however is awful the carpet doesn’t fit and isn’t fixed in many places!
8 de fevereiro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Good afternoon Louise, thank you for your feedback.
We're glad to hear that you had such a positive instore service when visiting our Derby store. However we're sorry to hear that you're not happy with with the finished result of your new carpet.
We would like the opportunity to look into this further and put things right please contact our Derby store directly or alternatively email customerservice@unitedcarpets.co.uk and a member of our team will be in touch.
Kind Regards
The United Team
Always great service at the shop and…
Always great service at the shop and the fitters are good done a great job always good service and good quality fitters 100 per cent recommended by me 😎
9 de março de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Wayne, thank you so much for your kind review and recommendation!
We’re really pleased to hear that you consistently receive great service in store and that our fitters have done a great job for you.The team always aim to provide both high-quality products and professional installations, so it’s wonderful to know that came across in your experience.
Your recommendation means a lot to us. Thank you again for your continued support!
It’s made a huge difference to our…
It’s made a huge difference to our kitchen service and customer service were second to non
7 de fevereiro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Pam, thank you for taking the time to share our Derby Store did.
We're so glad that the team could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future. Take care.
Excellent service from Joe and Dan
Excellent service from Joe and Dan. Will definitely be going back
22 de fevereiro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Emma, thank you for taking the time to leave a review.
Its a pleasure to hear that our Derby store was able to provide you with an excellent service that met your expectations.
We look forward to your next visit with us. Take care.
DAN WAS EXCELLENT VERY FRIENDLY &…
DAN WAS EXCELLENT VERY FRIENDLY & KNOWLEDGEABLE WOULD RECOMEND.
22 de fevereiro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Ryan, thank you for taking the time to leave a review.
Its a pleasure to hear that our Derby store was able to provide you with an excellent service that was friendly and knowledgeable.
Thank you so much for the recommendation. Take care.
used these 2 or 3 times great company…
used these 2 or 3 times great company with great cheap deals -- our last visit we dealt with the manager of the store what great bloke he was - top place best in derby
23 de janeiro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Nick, thank you for taking the time to leave our Derby store feedback.
Its a pleasure to hear that the team were able to meet your expectations and provide you with a 5 star service.
We hope to assist you with any projects in the future. Take care.
New carpets…
I went to the United carpet shop last Thursday and spoke to Dan who was very helpful. I have had the guy out today to measure where I'm having my carpets fitted. I was very happy with the service and I'm going to have my carpets fitted on Tuesday. I would recommend the company as they are very skilled, especially Dan in the shop.
29 de janeiro de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Sue, thank you for taking the time to share how our Derby store did.
Its great to hear that the team could meet your expectations and provide you with a 5 star service.
We hope to assist you with any future projects you may have. Take care.
Very helpful very efficient thank you
Very helpful very efficient thank you
29 de dezembro de 2025
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Rebecca, thank you for taking the time to leave a review.
Its great to hear that our Derby store could make your experience with us a positive one.
Thank you again for the recommendation. Take care.
Friendly fast clean work and staff
10 de dezembro de 2025
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Cassy, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Derby store.
We hope to assist you again in the future. Take care.
Good but not perfect
Great choice, fast service and a good price ..
the carpet fitters were quite clumsy with their edging bolster chisel - meaning several hours had to be spent re preparing and painting the skirting boards- which had only just been painted the week before- that they scuffed quite badly.
Update : the store responded that they would escalate my issue to the fitters - I don’t need that - I’d simply be happy for the fitters to be better trained/ equipped to avoid damage to the paintwork.
Only once in 40+ years have I had carpet fitted without them scuffing up the skirting boards- and that was because the carpet fitter then was recommended by the painter .. who’d threatened to take the pi** out of him if he messed up
4 de dezembro de 2025
Opinião espontânea
Resposta da United Carpets & Beds - Derby
Hi Mr Cooper, thank you for taking the time to leave feedback.
We're pleased to hear that our Derby store could meet your expectations and provide you with a fast service with good prices.
We’re very sorry to hear about the damage to your skiting boards, caused by the independent fitters. This is not the service we aim to provide and understand your frustration. Please contact the store directly or alternatively email customerservice@unitedcarpets.co.uk. so we can escalate this further.
Kind Regards
The United Team
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