United Carpets & Beds - Leeds Opiniões 

183
•
TrustScore: 4.5 em 5

4,5

1 Austhorpe Road, LS15 8QR Leeds, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Carpets are great quality & and staff are really helpful! Ian and Ewan were great and helped us pick out carpets based exactly on our needs & budget - been purchasing carpets from here for many years... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service and support.Slight problem with first delivery of bed, not quite what we ordered but with only one call from delivery crew the problem was sorted and within 4 days the correct g... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de carpetes
  2. Loja de colchões
  3. Loja de mobília para quartos
  4. Loja de mobília para sala de estar
  5. Loja de móveis
  6. Loja de pisos

Escrito pela empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito pela empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

183 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(183)

1882 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really happy with the carpet

Really happy with the carpet. Really good price as well.

10 de setembro de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Tim, its great to hear your happy with your new carpets, Thanks for taking the time to leave us a review!

Classificada 4 em 5 estrelas

Good delivery

Good delivery, installation. Quality product

10 de setembro de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Cheesy, thank you so much for the positive review! Take care

Classificada 1 em 5 estrelas

A Total Nightmare

A Total Nightmare – Avoid United Carpets & Beds in Crossgates Leeds!

I am absolutely furious with the service from United Carpets & Beds in Crossgates Leeds. We bought a stair carpet over a month ago, paid upfront, and were told we could book the fitting once we finished decorating. Simple, right? Wrong. We were told the carpet had arrived and booked a morning fitting. The fitter never showed up. So, I called, only to be told the carpet was damaged, and the backing was peeling off. The sales assistant promised a replacement the next day.

When I asked for a specific time, they couldn’t give me one. The next day, no fitter again! I had to chase them up, only to be told the fitter would be with me within the hour. Guess what? No fitter. I called yet again, and this time, I was told, unbelievably, that the boss was “on the toilet” and would call me back. That was over an hour ago, and I’ve heard nothing.

I’m beyond done with this company. This has been a total joke from start to finish. If you’re even thinking of buying a carpet from United Carpets & Beds in Crossgates Leeds – don’t. Save yourself the hassle, frustration, and anger. This company clearly doesn’t care about their customers. AVOID!

8 de outubro de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Ian Wright, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at customerservice@unitedcarpets.net so we can understand your situation better in order to try and turn your experi ence around.
Thank you,
United Carpets and Beds

Classificada 5 em 5 estrelas

Carpets and vinyl fitted

I recently purchased carpets for my new property and the experience was made so much easier by the brilliant staff at UC, they were not pushy at all but we're there to offer information if needed .service was promp and efficient from the start, the manager made you feel at ease and nothing was too much trouble my carpets and vinyl for the (kitchen and hall) were all measured and fitted within the week and a very professional job was done....would highly recommend.

20 de agosto de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hello Jen Fox, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Classificada 5 em 5 estrelas

UNITED CARPETS -EXCELLENT SERVICE

Barry, manager and staff were very helpful and gave great advice on carpets and vinyls. Quality of goods and carpet fitting excellent. We are very happy with the service received. Would highly recommend

27 de setembro de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Cathy Sykes, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Classificada 3 em 5 estrelas

Wrong carpet

I have carpet and underlay in the living room, bedroom and stairs. I cannot complain about the fitters, they were very professional. The carpets I received were not what I ordered, but as a very unwell woman, I didn't have the energy to argue or wait for another day to get the right colours.

29 de agosto de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Dee thank you for taking the time to leave us your honest feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Classificada 5 em 5 estrelas

Staff very friendly & knowledgeable

Staff very friendly & helpful and very knowledgeable. The carpet fitter arrived when booked, did a fabulous job in goid tine.

16 de agosto de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Wendy
we are so pleased you enjoyed your visit to United Carpets and Beds Leeds!
Your feedback is greatly appreciated and will be passed onto the store.

The team at United Carpets

Classificada 5 em 5 estrelas

I always go there to get my flooring I…

I always go there to get my flooring I find them very helpful and polite, and there prices are a good price and affordable, iv told some friends and family to visit. Thank you

17 de julho de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Ms Ellis
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -

All the Team at United Carpets and Beds

Classificada 5 em 5 estrelas

Good prices and service

From choosing the carpet to recommended fitter all was very good.

1 de agosto de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Thank you for your kind feedback and for the 5 stars!
We hope to see you again soon for your next project.

Classificada 5 em 5 estrelas

Barry in the carpet shop was very…

Barry in the carpet shop was very helpful and sorted out the fitting of the flooring asap. Paul the fitter was lovely and polite, worked really hard all day, I'm so pleased with the flooring looks amazing, defo recommend United carpets & beds

19 de agosto de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Dawn,
Thankyou for leaving us a 5 star review.
We are happy to hear that Barry was able to advise you in-store as well as our independent fitter, Paul, delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Classificada 5 em 5 estrelas

the customer service is second to none…

the customer service is second to none well looked after by United carpets

7 de agosto de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Arthur,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service
Came out measured up hall stairs and landing went to shop in crossgates the very next day picked out a carpet got it delivered within a week carpet fitter was also brilliant did a fantastic job.
I was so impressed went and ordered a carpet for my front room another brilliant Service Highly recommended Definitely 5 Stars
Thanks to all the staff at crossgates shop and the carpet fitter from Keith Robinson.

23 de julho de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience from having your room measured to fitted within a week.
We are look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Classificada 5 em 5 estrelas

Friendly staff and absolutely brilliant…

Friendly staff and absolutely brilliant workmanship

25 de junho de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Classificada 5 em 5 estrelas

Brilliant service carpets all nicely…

Brilliant service carpets all nicely fitted

18 de junho de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service and love your new carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Classificada 5 em 5 estrelas

I like the carpet it met all my…

I like the carpet it met all my expectations and the fitter was very professional he didn't just remove the door and leave it off to the side like the fitter from our previous purchase (different company)

1 de junho de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and that our indepndent fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Classificada 5 em 5 estrelas

Hi.united carpets and beds were very…

Hi.united carpets and beds were very helpful.ian was very knowledgeable and helped us choose the right floor.andy the fitter did a great job at short notice.much appreciated.thanks John and Karen Collins

30 de maio de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Thank you for taking the time to leave us your feedback.
I am glad you had great service in store and with the independent fitters. We hope to see you again soon for your next project.

Classificada 5 em 5 estrelas

They listened to me and supplied what I…

They listened to me and supplied what I wanted, ordered and fitted within three days.👍

24 de junho de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Thank you; we appreciate your feedback and your 5 star review.
- All the team at United Carpets and Beds

Classificada 5 em 5 estrelas

Great experience

Great experience. Friendly staff. Attentive but not pushy. I’d definitely recommend. Thank you

20 de maio de 2024
Opinião espontânea
logótipo da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring and beds.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

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