We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time... Ver mais
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We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time... Ver mais
A empresa respondeu
After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... Ver mais
A empresa respondeu
Carpets are great quality & and staff are really helpful! Ian and Ewan were great and helped us pick out carpets based exactly on our needs & budget - been purchasing carpets from here for many years... Ver mais
A empresa respondeu
Great customer service and support.Slight problem with first delivery of bed, not quite what we ordered but with only one call from delivery crew the problem was sorted and within 4 days the correct g... Ver mais
A empresa respondeu
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Escrito pela empresa

That's our promise

1 Austhorpe Road, LS15 8QR, Leeds, Reino Unido
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Respondeu a 98% das suas opiniões negativas
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Really happy with the carpet. Really good price as well.

Resposta da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds
A Total Nightmare – Avoid United Carpets & Beds in Crossgates Leeds!
I am absolutely furious with the service from United Carpets & Beds in Crossgates Leeds. We bought a stair carpet over a month ago, paid upfront, and were told we could book the fitting once we finished decorating. Simple, right? Wrong. We were told the carpet had arrived and booked a morning fitting. The fitter never showed up. So, I called, only to be told the carpet was damaged, and the backing was peeling off. The sales assistant promised a replacement the next day.
When I asked for a specific time, they couldn’t give me one. The next day, no fitter again! I had to chase them up, only to be told the fitter would be with me within the hour. Guess what? No fitter. I called yet again, and this time, I was told, unbelievably, that the boss was “on the toilet” and would call me back. That was over an hour ago, and I’ve heard nothing.
I’m beyond done with this company. This has been a total joke from start to finish. If you’re even thinking of buying a carpet from United Carpets & Beds in Crossgates Leeds – don’t. Save yourself the hassle, frustration, and anger. This company clearly doesn’t care about their customers. AVOID!

Resposta da United Carpets & Beds - Leeds
I recently purchased carpets for my new property and the experience was made so much easier by the brilliant staff at UC, they were not pushy at all but we're there to offer information if needed .service was promp and efficient from the start, the manager made you feel at ease and nothing was too much trouble my carpets and vinyl for the (kitchen and hall) were all measured and fitted within the week and a very professional job was done....would highly recommend.

Resposta da United Carpets & Beds - Leeds
Barry, manager and staff were very helpful and gave great advice on carpets and vinyls. Quality of goods and carpet fitting excellent. We are very happy with the service received. Would highly recommend

Resposta da United Carpets & Beds - Leeds
Really helpful and friendly guys, 10/10 thank you

Resposta da United Carpets & Beds - Leeds
I have carpet and underlay in the living room, bedroom and stairs. I cannot complain about the fitters, they were very professional. The carpets I received were not what I ordered, but as a very unwell woman, I didn't have the energy to argue or wait for another day to get the right colours.

Resposta da United Carpets & Beds - Leeds
Staff very friendly & helpful and very knowledgeable. The carpet fitter arrived when booked, did a fabulous job in goid tine.

Resposta da United Carpets & Beds - Leeds
I always go there to get my flooring I find them very helpful and polite, and there prices are a good price and affordable, iv told some friends and family to visit. Thank you

Resposta da United Carpets & Beds - Leeds
From choosing the carpet to recommended fitter all was very good.

Resposta da United Carpets & Beds - Leeds
Barry in the carpet shop was very helpful and sorted out the fitting of the flooring asap. Paul the fitter was lovely and polite, worked really hard all day, I'm so pleased with the flooring looks amazing, defo recommend United carpets & beds

Resposta da United Carpets & Beds - Leeds
the customer service is second to none well looked after by United carpets

Resposta da United Carpets & Beds - Leeds
Excellent Service
Came out measured up hall stairs and landing went to shop in crossgates the very next day picked out a carpet got it delivered within a week carpet fitter was also brilliant did a fantastic job.
I was so impressed went and ordered a carpet for my front room another brilliant Service Highly recommended Definitely 5 Stars
Thanks to all the staff at crossgates shop and the carpet fitter from Keith Robinson.

Resposta da United Carpets & Beds - Leeds
Friendly staff and absolutely brilliant workmanship

Resposta da United Carpets & Beds - Leeds
Brilliant service carpets all nicely fitted

Resposta da United Carpets & Beds - Leeds
I like the carpet it met all my expectations and the fitter was very professional he didn't just remove the door and leave it off to the side like the fitter from our previous purchase (different company)

Resposta da United Carpets & Beds - Leeds

Resposta da United Carpets & Beds - Leeds
Hi.united carpets and beds were very helpful.ian was very knowledgeable and helped us choose the right floor.andy the fitter did a great job at short notice.much appreciated.thanks John and Karen Collins

Resposta da United Carpets & Beds - Leeds
They listened to me and supplied what I wanted, ordered and fitted within three days.👍

Resposta da United Carpets & Beds - Leeds
Great experience. Friendly staff. Attentive but not pushy. I’d definitely recommend. Thank you

Resposta da United Carpets & Beds - Leeds
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