We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time... Ver mais
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Leia as opiniões dos outros
After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... Ver mais
A empresa respondeu
Carpets are great quality & and staff are really helpful! Ian and Ewan were great and helped us pick out carpets based exactly on our needs & budget - been purchasing carpets from here for many years... Ver mais
A empresa respondeu
Great customer service and support.Slight problem with first delivery of bed, not quite what we ordered but with only one call from delivery crew the problem was sorted and within 4 days the correct g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
1 Austhorpe Road, LS15 8QR, Leeds, Reino Unido
- 0113 293 1717
4,5
Excelente
183 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered carpet paid delivered on time…
Ordered carpet paid delivered on time stress free.
11 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Maria,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
moved home so full flat carpeted and fitted
I have to say the gentleman in store was absolutely fantastic from advice given, to his service and friendly nature what absolute pleasure.
The gentleman that came and fitted again friendly professional what can I a service that you go back and with smile.
18 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Debbie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products and that our independent fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Great company
Great company, very friendly, helpful and good prices and quality carpet! Fitter was very thorough and did a great job. Only thing is we had to take up carpets ourselves and dispose of ourselves. Guess this is normal these days due to the council charging for commercial waste. Highly recommend United.
1 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great in store and fitting experience with our independent carpet fitters.
All of your feedback will be passed onto store management for review to improve our service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Carpet came on time and was fitted…
Carpet came on time and was fitted quickly and looked good when they left
15 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Stephen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the fitters delivering a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Leeds
two months and still no carpet.
We have been waiting over two months for our carpet, the only communication we have had from united carpets and beds is message asking for a review.
15 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Liam,
Thankyou for leaving us a review.
I have spoken to the store who have advised that your carpet is going to be fitted tomorrow.
As you have chosen a carpet that was a special order and also needed whipping this has been why it has taken longer to get your order in.
If you have any further information please email us: aftersales@unitedcarpets.net
Once again, thankyou for taking time to leave us a review.
The United Team
The best!!
The service - the speed with which it was turned round - 2 days! The fitting!! I always use Barry for my carpets - have done for many years and many properties/projects. Most reliable, friendly and accommodating!!!
18 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service and was able to get your carpet fitted in 2 days!
Barry and the team will be delighted that you have once again returned for your project and we look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Very friendly and helpful
Very friendly and helpful
I was able to choose my kitchen flooring and arrange for fitting very quickly
,
24 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience and arranged for your new kitchen flooring to be fitted quickly and efficiently.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Resposta da United Carpets & Beds - Leeds
Hi Christina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver great customer service and get you a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
A very reliable company, as I have made many purchases over many years.
All staff are very helpful.
13 de fevereiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Wendy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have had a great in-store experience with the team able to assist you.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Leeds
Resposta da United Carpets & Beds - Leeds
Hi Andrew,
Thankyou for leaving us a 5 star review.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Love my new carpets
Great choice of carpets at good prices when there is a sale on. The customer service was great. But having to take up and dispose of the old carpet and remove all of the rubbish from the new one was something I could have done without and should be part of the service.
14 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great choice of carpets to choose from at great prices as well as receiving great customer service.
All of your comment will be fed back to management for review to improve our service.
Once again, thankyou for taking time to leave us a review.
All the best,
United Carpets & Beds Leeds
New runner carpet on our stairs
The customer service from choosing our carpet, through to having the carpet delivered and fitted. Was smooth on time and all staff throughout the process were very helpful and polite. I would definitely recommend 👌🏽.
14 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Louise,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Leeds with the team being able to assist you with your new carpet runner.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Great friendly professional service 👍🏾😊
16 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Stephanie,
Thankyou for taking time to leave us a review.
We are happy to hear that you received a professional service from United Carpets & Beds Leeds.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Leeds
Excellent product..my floors look…
Excellent product..my floors look lovely..expertly fitted too
18 de novembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Louise,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new flooring and that you had a great fitting experience with the team.
We look forward to assisting you again soon with your next project.
All the best,
United Carpets & Beds Leeds
I have not received my carpet
I have not received my carpet. I paid for it 7 weeks ago.
25 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi,
Thankyou for taking time to leave us a review.
We are sorry to hear that your experience was not up to our usual high standard.
If you could email aftersales@unitedcarpets.net with more information we will be able to investigate this further and get your carpet fitted as soon as possible or alternatively contact the store directly.
Once again, thankyou for taking time to leave us a review.
The United Team
The guys at the cross gates store where…
The guys at the cross gates store where so helpful.. Especially Andy. Carpet is excellent quality and a fair price. Very impressed
16 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Danielle,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Leeds. All the team love hearing such great feedback about our products and Andy will be overjoyed to hear that he was able to assist you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Good service and lovely carpet
HSL carpet fitted, easy to order in store and date of fitting worked around us. Fitters did a great job really pleased
28 de novembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Very good service throughout and my…
Very good service throughout and my very elderly mum highly impressed with fitter and nothing impresses her!
16 de novembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Jo,
Thankyou for leaving us a 5 star review.
We are delighted to be able to assist you and your mum with their new flooring.
We are delighted to hear she was impressed and we look forward to assisting you again in the future.
All the best,
United Carpets & Beds Leeds
Keep away
Poor service.lies, bad fitting.
house was damaged
Amateurs
Over charged.
Never again,
shop salesman Ian talked a lot, mostly rubbish.
Please don’t use this shop.
First time & last.
Patrick.
30 de outubro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Patrick,
Thanks for taking the time to leave us a review.
I have spoken with the store and they are not able to see a record of your fitting on the date you logged or any communication regarding damage to your property. However, we are eager to look into this for you and see where we can improve on your experience.
If you would like us to investigate this further, please email details through to aftersales@unitecarpets.net or pop back into store where the store manager will be happy to discuss any issues with you.
We pride ourselves on offering the best service to all our customers, so it is disappointing to see that you feel we did not achieve those high standards on this occasion. We hope to be able to rectify this for you and welcome you back in store for your future projects.
Thanks again for taking the time to leave us your feedback.
The team at United Carpets and Beds
Good price for quality carpets
Good price for quality carpets. Fitter Martin was very amenable, and didn't complain that he had to move my heavy wardrobe. 👍
23 de outubro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Leeds
Hi Pamela,
Thankyou for leaving us a 5 star review. We are delighted that Martin made your fitting experience so great.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
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