Friendly knowledgeable service from James today. Even though our order was only small, he was very attentive. Service with a smile and will definitely be back!
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Leia as opiniões dos outros
I had an amazing experience recently with this Company. After a previously terrible and stressful experience with a different company, I was recommend these guys by a friend and was met with the very... Ver mais
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We had a very helpful experience with Harry today, who made everything as easy as possible, and got us the best deal we could hsve gotten.
A empresa respondeu
I was helped by Harry he was very helpful, didn’t makr anything too much work and helped me stay within my budget. Will definitely use this company again. He was very professional and went above and b... Ver mais
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Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
5 Corporation Street, CV11 5AG, Nuneaton, Reino Unido
- 024 7632 0333
4,2
Bom
120 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nuneaton branch
Nuneaton branch.
Professional store!!!! We were left to make our own decision and no pressure was placed on us. Advice was given when required.
Fitted came as planned. Professional job all round. Advice given on the carpet itself and was fitted with care. All off cuts were left for our disposal.
5 de abril de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Paul
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Really poor in measuring length before…
Really poor in measuring length before ordering. They wasted lots of carpet and vinyls. Also didn’t mention me before job that they cannot cut plinths of fitted kitchen and left all opened. Now i have to spent huge on carpenter to get kitchen back on. Will never recommend to anyone.
29 de abril de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Shivank
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Friendly and obliging staff
Friendly and obliging staff. Carl the carpet and laminate flooring fitter did a perfect job. Manager was very helpful with regards to our needs. Would go there again.
22 de março de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Margaret
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Fantastic service from Nuneaton united…
Fantastic service from Nuneaton united carpet. And fantastic service from the fitting guys too. Very friendly and understanding people and a good work done with quality carpet
14 de março de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Edmund
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Just brilliant.
Just brilliant.
We needed carpets for our first floor and stairs. Have us great advice. They held back one bedroom carpet until we were ready (6 months). Brilliant.
We asked them to come back and refit one bedroom carpet after having fitted warbrobes installed. Brilliant.
All at a reasonable cost. Briliiant.
1 de outubro de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Jayne
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Tomasz is brilliant
Tomasz is brilliant! He deals with all of our requests and has the carpets and vinyl fitted really quickly professionally.
All the carpet fitters have been great to, never any issues. Highly recommend 👍
30 de março de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Gemma
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Fantastic service
Fantastic service. Very helpful in shop and fitters were brilliant. Aftersales service was amazing too. Definitely recommend
28 de março de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Jackie
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent customer service
Excellent customer service, fast fitting of carpet. Carpet fitter did a great job, tidied up all mess and respected my property. Overall very pleased customer
19 de dezembro de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Tracy
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
GOOD SERVICE.
Staff and service were very good. Excellent prices.
The fitter worked very on his own to lay down carpet in on the landing, stairs and hallway.
Would buy again ftom here.
11 de outubro de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Ruth,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great Instore Service
Raj was really helpful when I came in with my children with the measurements for my son's room. He helped us find a suitable off cut, which was great.
8 de julho de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Michelle,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great fitting stairs and landing
Another absolutely brilliant quality carpet and brilliant fitting from United Carpets Nuneaton thanks to all the team looks wonderful, had many compliments.
26 de setembro de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Lara,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
I have been using United Carpets for…
I have been using United Carpets for years. Always get good service and always polite. Good prices and great products. I will continue to buy all my carpets and flooring from them.
2 de setembro de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hi Julie,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We first went for a rough quote from…
We first went for a rough quote from United carpets and was good customer service. We had a few set backs with our new build so measuring up kept delayed. They gave us a quote off the floor plan. We placed ordered online to the exact measurements of the floor plan which were correct. I then received a phone call regarding my order explaining that what ever is extra needed I would not have to pay any more. They then came and quoted and said the order was incorrect and still to this day I have not received a break down of the online order I placed. They did not throw the extras in for free at all. They advertise free fitting if you buy there underlay this is not true at all! They tried to charge me for fitting which I declined. They told me the carpets I had purchased are no good despite them recommending them! We decided to fit the carpets our selfs as they wanted £300 to fit the carpets and vinyl. We arranged for everything to be delivered between 10:30-12pm they did not arrive until 2:30pm and failed to contact us.
I would avoid this company at all costs especially the Nuneaton branch! Rude arrogant staff that lie there way through the day.
27 de setembro de 2022
Resposta da United Carpets & Beds - Nuneaton
Good Afternoon
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
HAPPY econd time we have used United…
Second time we have used United Carpets, excellent service from the second we entered the store till the fitting was done. Both fitters were extremely professional and very polite and helpful. If we had more floor space we would be back right away
28 de julho de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Good Morning Les,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
This was our 5th carpet from the…
This was our 5th carpet from the Nuneaton store, great service and great fitting. The carpet looks fantastic and many comments from friends and family. Will definitely be buying our next stairs and landing carpet from this store. Well done.
25 de agosto de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Good Morning,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Nuneaton - terrible service, no floor
Nuneaton - purchased laminate flooring for our full downstairs. Was told it was in stock, booked a fitting date for 4 weeks time. The day before we emptied out our whole downstairs and stripped out the carpet (as they would not do this). On the day the fitter arrived with the flooring only to tell me whilst the boxes looked the same, they were different fitting methods and would not fit together. No more stock of that flooring in the UK apparently, so I am now left with no flooring and all of our downstairs house out in the garden. Service from the store was terrible, they took hours to call me about this and no offer of compensation. Had to visit the store the following day to look at alternatives but none matched what we wanted so asked for a refund which seemed like a massive hassle to the store, when it was their problem in the first place. They did not check the stock, seemed to be no system to know what stock they actually had before promising to a customer. Do not buy from this store, really unhelpful and I am left with a dusty concrete floor for young children to play on.
2 de agosto de 2022
Opinião espontânea
Resposta da United Carpets & Beds - Nuneaton
Hello,
Thank you for your recent feedback.
We sincerely apologize that your experience did not meet your expectations or our standards.
If you have any further concerns or would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net
The United Team
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