Shopped at United Carpets in the past and they've always given good service. My shopping experience was just the same they were very helpful. I decided on a carpet then I changed my mind that was... Ver mais
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Shopped at United Carpets in the past and they've always given good service. My shopping experience was just the same they were very helpful. I decided on a carpet then I changed my mind that was... Ver mais
A empresa respondeu
We have used United Carpets and beds to replace the flooring in almost all of our house and they have been fantastic every time. The staff working in the shop are friendly and approachable and give fa... Ver mais
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Due to supply issues for the first carpet we picked were asked if we would consider picking another one which we did in our view we ended up with a far better one for the same money.staff where so ver... Ver mais
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Zac has been amazing helping us choose exactly which carpets and flooring we would like for our new home, so many options and lots of colour choices to suit our requirements! Nothing was too much trou... Ver mais
A empresa respondeu
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Unit 3B, WF8 2LN, Pontefract, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
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I was told (the day before) that the fitters would arrive late, late morning. And at 11.59am, that's when they arrived. I'd gone ahead of them clearing and emptying the rooms, so that the fitters could crack on, and they absolutely did.
The United fitters were friendly, knew exactly what to do and in what order. They did a fantastic job.
In no time at all they'd finished and my house was back together, looking all shiney and new.
We'd bought a whole roll of carpet from United Pontefract quite some time ago, but because of family bereavements, etc. they had stored it for us until we were ready to go. There was never any pressure from them to get on with things.
We paid a great price and are very happy with every aspect.
Would I recommend United, Pontefract - absolutely and would I go back - definitely.

Resposta da United Carpets & Beds - Pontefract

Resposta da United Carpets & Beds - Pontefract
Emma at United Carpets at Pontefract was excellent, extremely helpful and knowledgeable, polite and patient.
Gave us plenty of time to have a good look around.
Ordered a mattress and bedroom carpet. Good Brand products at very good prices.
We will be back for floor coverings for downstairs, GREAT SHOP & STAFF

Resposta da United Carpets & Beds - Pontefract
Friendly experience all round. From the guys in the shop with good recommendations, to the guys fitting the carpet doing a great job.

Resposta da United Carpets & Beds - Pontefract
Friendly staff at the pontefract shop and not pushy to get you to buy. Very obliging when I had to change my fitting date too. Looks lovely down in my kitchen and price was affordable.

Resposta da United Carpets & Beds - Pontefract
Wonderful service and advice regarding firmness of mattress from Emma in pontefract store

Resposta da United Carpets & Beds - Pontefract
Great experience with a lovely company. Friendly and helpful and I'm loving my new mattress!

Resposta da United Carpets & Beds - Pontefract
Used united carpets for years now never had any problems lovely carpets

Resposta da United Carpets & Beds - Pontefract
Laminate flooring in a couple of packs was battered when I got to it. Edges broken off. Thank God I ordered slightly more than I needed. Second and last time I use this company. Who has a fee to return items not used? Better flooring at B&Q and any unused packs can be returned. Not great customer service in 2025!

Resposta da United Carpets & Beds - Pontefract
The showroom staff went above and beyond to find the carpet that suited my requirements. When the fitters came to fit the stairs carpet they were efficient, tidy and courteous. I could not be happier with the service from start to finish. Thank you United Carpets

Resposta da United Carpets & Beds - Pontefract
Brilliant help from all the team and would highly recommend

Resposta da United Carpets & Beds - Pontefract
Brilliant as ever love it very good quality at a fair price thank you so much from the team in the shop to the fitters very well done

Resposta da United Carpets & Beds - Pontefract
Very good service thank you and your staff very helpful and delivery staff very good putting bed together thank you.

Resposta da United Carpets & Beds - Pontefract
I'm pleased with my choice of carpet.It feels good quality.The carpet fitters arrived on time,and did a very good job.The rooms look very nice.I would certainly recommend this company,and definitely go back to them when l need any new carpets.

Resposta da United Carpets & Beds - Pontefract
Every thing the service and the purchase

Resposta da United Carpets & Beds - Pontefract
Very pleased with the whole service. Carpet looks stunning (Pontefract Branch).

Resposta da United Carpets & Beds - Pontefract
Great price, great quality, arranged a day for fitting that suited. Great service all round

Resposta da United Carpets & Beds - Pontefract
Ian the fitter always does a fantastic job that's why I always ask for him, the staff are all friendly and helpful.

Resposta da United Carpets & Beds - Pontefract
The sales person was quite miserable but the fitters were brilliant

Resposta da United Carpets & Beds - Pontefract
Quite possibly the worse sloping kitchen you can imagen! About 1inch and abit into the corner.
Lot of back and forth but all where confident and all took the time to invention to advise to put up with an underatandably worried customer and absolutely smashed it out of the park.
The staff at the store know what they are on about and do not take cost into affect in the right way. There not after the highest sale or the most profit they want the best fit.
As for the fitter himself. Brilliant, was on time, didn't stop, was polite friendly and his attention to detail was second to none. No Corners cut and everything clean and tidy!
Can't praise them all enough isn't this first time I'll use them and definitely will not be the last, however with experience I feel they just keep going from strength to strength

Resposta da United Carpets & Beds - Pontefract
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