Untravelled Paths Opiniões 

676
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Have just returned from the Taste of Slovenia experience. Have to say the trip far exceeded our expectations with so much inclusive in the busy but fascinating itinerary. Particular highlights were... Ver mais

Classificada 3 em 5 estrelas

The tour was very well organised. The hotels were good especially the one in Sarajevo. The guide spoke fluent American and was exceptionally well informed about the tour, the history of the country an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had an amazing time on the Montenegro Experience tour. The scenery was breathtaking and who knew that there were ski resorts! Our guide, Iliya, was really knowledgeable and spoke great English. H... Ver mais

Classificada 5 em 5 estrelas

Just back from the "Transylvania Experience" with Untravelled Paths, our first experience of using this company. We had the most amazing time & Romania exceeded our expectations on ever... Ver mais

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  3. Agência de turismo
  4. Agência de viagens
  5. Agência de visitas guiadas
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Untravelled Paths is an innovative 'something different, somewhere different' travel company that specialises in unique experiences and unusual destinations.


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4,7

Excelente

TrustScore: 4.5 em 5

676 opiniões

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4,7

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(676)

38 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

The tour was very well organised

The tour was very well organised. The hotels were good especially the one in Sarajevo. The guide spoke fluent American and was exceptionally well informed about the tour, the history of the country and politics. However, his driving was awful. The whole group was at times terrified. I would suggest a tour bus driver's course for him.

1 de outubro de 2026
logótipo da Untravelled Paths

Resposta da Untravelled Paths

Dear Mr Wills,

Thank you for taking the time to share your feedback, and for your kind words about the organisation of the tour, our hotels and the knowledge of your guide.

We were very concerned to read your comments about the driving. We take this extremely seriously. The safety of our customers is of the utmost importance to us, and this is the first feedback of this kind we have received. We are therefore investigating it thoroughly with our local team.

We are also implementing further checks and procedures to help ensure this does not happen again.

We are sorry that you feel uncomfortable at any point. If you are willing, we would value the chance to hear more about what you experienced so that we can address it properly so we've reached out directly.

Thank you again for your feedback.

Kind regards,

James Chisnall
Managing Director, Untravelled Paths

Classificada 5 em 5 estrelas

Taste of Slovenia

Have just returned from the Taste of Slovenia experience. Have to say the trip far exceeded our expectations with so much inclusive in the busy but fascinating itinerary. Particular highlights were the tour of the Tolmin gorge and the truffle hunting. The food and drink part of the tour were all first class with lots of interaction.
Our two guides Aren and Baz were outstanding with extensive knowledge of travel in Slovenia, but both very friendly and a pleasure to spend time with. Nothing was too much trouble and they were happy to go the extra mile. For example a trip was fitted in to Tadej Pogacar’s home village as we are big fans.
All accomadation was great and as described, and all transfers went smoothly.
Well done and thanks to all.

28 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Tour

Had an amazing time on the Montenegro Experience tour. The scenery was breathtaking and who knew that there were ski resorts!
Our guide, Iliya, was really knowledgeable and spoke great English. Hats off to him for navigating some of those mountain roads, but we felt safe in his hands.
Thanks also go to James who was really helpful in arranging our ongoing travel needs after the end of the tour.
I would recommend this Company without hesitation, and hope to join another of their tours soon.

14 de setembro de 2026
Classificada 1 em 5 estrelas

Avoid this unethical tour operator, they do not pay the people that work for them

I was a subcontractor for a few years with this company on the husky tour in Slovenia. After a couple of years we were substituted for a cheaper company. We still did not get payment for the last couple of invoices. We have been trying to get payment for more than five years with little success. I am not writing this because I am bitter but because I want to warn other companies and individuals that consider working with them.
They did the same with the company that came after us. The low price they offer comes from the low amounts of money they give to the guides - the people that organize the trips and make things work - most of the time. The guide was great with the guests but he rarely had enough money to pay for the services like hotel and transfers. He was negotiating the price with hotels and other providers, trying desperately to make things work with not enough money. I wonder how is their salary?
It is not a coincidence that they run their business in eastern countries since they know they can get by easier with not paying and underpaying their subcontractors than they would in the west. James, the owner, is very good at finding people that are in a bad personal situation. If you are interested I can forward you the e-mails with his explanations why they currently can not pay. He is a master manipulator.
You as a treveler should be aware that you are contributing to people exploatation with using services from this company. They use untraveled paths to get by, but in a business situation this is a bad thing when the inovation is not paying/underpaying the contractors... Do not contribute to such behaviour. It is bad for people. If you have any moral standards please avoid this company.

26 de setembro de 2026
Opinião espontânea
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Resposta da Untravelled Paths

Hi Katja,

We’re genuinely sorry that this situation has remained unresolved for so long. You were owed payment for work you completed for us, and we accept that we should have dealt with this much sooner. In particular, you last contacted us again two years ago and we failed to respond. That was our mistake, and there is no excuse for missing your email.

The wider circumstances are important context, although they do not absolve us of that responsibility. The pandemic had an enormous impact on our business and, like many travel companies, we spent a number of years dealing with cancellations, refunds, suppliers, restrictions and the gradual recovery of international travel. We came through that period, but it was an extremely difficult and prolonged process. We should nevertheless have kept on top of outstanding contractor payments and correspondence.

We have now contacted you privately to confirm the details of the outstanding balance so that we can settle it. We sincerely hope you will respond to us so we can put right what we should have put right some time ago.

We do, however, feel it is important to correct some of the wider points made in your review.

You worked with us for a couple of years and you provided good and reliable services. We have not worked together since 2019, not because of any dispute over your work, but because the nature of our business changed after the pandemic. We reduced the maximum group sizes on our tours and consequently no longer required the transport services you provided. We simply did not replace you.

We also do not recognise the description of our current relationships with suppliers and guides. The guide in Slovenia you refer to, for example, is someone with whom we have had a positive relationship for many years and still do. We stopped using his him because the service and information provided did not consistently meet the standards we require, particularly around accurate operational and expense information. That is a very different situation from the suggestion that we deliberately underpay people or operate by exploiting suppliers.

Equally, the comments about James are based on a very limited amount of operational correspondence rather than a relationship in which you have worked closely with him. We understand that your experience of the outstanding payment has understandably caused frustration, but we don't believe those personal conclusions accurately reflect either James or the way the business operates.

We are not trying to dismiss your experience or hide from the fact that we got this wrong. You were owed money, we should have paid it, and we should not have missed your subsequent attempt to resolve it. We are sorry.

At the same time, we don't believe that an unresolved supplier payment from an exceptionally difficult period fairly represents the way Untravelled Paths operates or the relationships we have built with the many guides, drivers and local partners we have worked with over the years.

We have emailed you privately because we would much rather resolve this directly and amicably than continue a disagreement publicly. Once the outstanding balance has been settled, we sincerely hope you will reconsider the review in light of the fact that we have acknowledged our mistake and put the matter right.

Katja, we are sorry this happened. Please respond to our email so that we can make the payment and finally bring this matter to a close.

The Untravelled Paths Team

Classificada 5 em 5 estrelas

Just back from the "Transylvania…

Just back from the "Transylvania Experience" with Untravelled Paths, our first experience of using this company.

We had the most amazing time & Romania exceeded our expectations on every level.

The hotels were all good but the Viscri 125 & Casa Luxembourg were a notch above & the stay at the Amfitheater was truly exceptional, a real highlight.

The itinerary was well thought out & everywhere we visited was incredibly interesting.

Marius our guide was knowledgeable, personable & really funny. Fane, our driver saw that we arrived everywhere on time & safely. The small coach was comfortable.

You don't have to do any additional tours if you don't want to as the location of all the hotels was very central & you can easily explore on your own. Plus there is no hard sell to do the additional tours.

We were lucky to be quite a small group & our fellow travellers were easy to get along with.

We had a truly fabulous time & highly recommend Untravelled Paths.

5 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Bucharest/Brasov Experience with Exceptional Tour Guide

If only there was a scale for more stars......Our four-day trip to Bucharest, Brașov and the surrounding areas with Untravelled Paths exceeded every expectation, and a huge part of that was down to our guide, Marius.

From the moment we arrived in Romania, Marius went above and beyond. Unfortunately, our luggage did not arrive with us at Bucharest Airport, which was not the start to our holiday we had hoped for. We were stressed and concerned about what this would mean for the days ahead. Marius immediately stepped in to help, kept in contact regarding the situation, and ultimately went out of his way to help with our luggage to ensure it finally arrived. This act of kindness and support made a huge difference and set the tone for the outstanding service we experienced throughout the trip. Marius genuinely cared about ensuring we had the best possible experience and was prepared to go the extra mile to make that happen.

Over the following four days, Marius brought Romania to life. Whether we were exploring the streets of Bucharest, discovering the beauty and history of Brașov, visiting the magnificent Peleș Castle, travelling through the stunning Transylvanian countryside, or visiting the Libearty Bear Sanctuary, his knowledge was incredible. Even during the long drives, he kept us engaged with fascinating stories about Romanian history, culture, landmarks and traditions. We learned far more than we ever could have from a guidebook.

His restaurant recommendations were excellent throughout the trip and helped us discover places we would never have found on our own. Every suggestion added something special to our visit.

What truly makes Marius exceptional is not just his knowledge, but his warmth, professionalism and genuine passion for Romania. Nothing was ever too much trouble. Every question was welcomed, every day was perfectly organised, and we always felt looked after.

By the end of the trip, Gail and I felt as though we had been travelling with a friend rather than a guide.

We cannot recommend Untravelled Paths highly enough, and if you are lucky enough to have Marius as your guide, you are in for an unforgettable experience.

Thank you, Marius, for helping create memories that we will talk about for many years to come.

Steven & Gail Nelson 🇬🇧

7 de setembro de 2026
Classificada 5 em 5 estrelas

7 night Bosnia experience

We recently went on the 7 night Bosnia experience & can't recommend it enough. Absolutely amazing from start to finish, the tour guide, Emir was brilliant, enthusiastic & just made everything easy & relaxing. Having never been on a guided tour before we'll never look back, highly recommend

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The staff were superb from hassle free…

The staff were superb from hassle free pick ups to knowledgeable guides.
Cant find faults!
Hotels were in superb locations and good standard.
Cant recommend this company enough
Will definitely use again!
Huge thx to Christina who was amazing 👏

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Our Fourth Fantastic Trip with Untravelled Paths

Here’s a postcard from our Sicilian Experience- our fourth fantastic trip with Untravelled Paths.

We were met at the airport by a friendly and very professional driver for the journey into Palermo. Our hotel was opposite the Teatro Massimo, so couldn’t have been any more central to the old town. Palermo, with its vibrant historic markets was a real experience in terms of culture, sights, sounds, smells and colour. There was so much to see and do, we were glad we added three extra days there. On Day Five we met our fantastic, friendly and experienced guide, Dragos, just before the Food Walking Tour - a great experience.

We left Palermo on Sunday to go to the pretty (and quiet) town of Enna for a very enjoyable ceramic painting workshop and a visit to the castle before heading to Catania.

Whereas Palermo is noisy and bustling, Catania is perhaps less so. It has some amazing Baroque architecture, and again, there was a lot to see - Roman ampitheatre, a vibrant, noisy fish market, the cathedral and many amazing university buildings with incredible mosaic floors. Our hotel was a little oasis of calm in the middle of the city, spotlessly clean and with great staff.

The trip to Etna was amazing - especially as it had erupted two days previously. We went up in the cable car then onto an all terrain “bus” for a 45 minute walk round the craters. (I have allergic asthma and the high altitude did affect me a bit, but I was fine and well able to complete the walk once I’d gulped my inhaler 😁).

Taormina was our last stop en route to Cefalu. Taormina is a beautiful town with fabulous shops, cafes and restaurants, with beautiful alleyways - a photographer’s delight!

The last leg of our trip was three nights in Cefalu. Dragos left us at another lovely hotel in Cefalu, having taken care of all logistics and driven us expertly through the stunning Sicilian countryside. We really enjoyed his company. His English is perfect so there was no communication issue at all. He was accommodating and flexible and really made this a great trip, as did our previous UTP guides on earlier trips.

Cefalu is like an Italian St Ives; perfect to amble round at leisure and again, with so much to see. It’s been such a varied trip - we’ve both absolutely loved Sicily and would definitely come back. However, we have our next UTP trip in sight - Rural RomaniaI

Nothing is too much trouble for this company. Their passion is to provide you with a memorable adventure. If you love to travel but hate being a “package tourist”, give UTP a try. Go with an open mind and a flexible attitude. You won’t be disappointed. The passion of the business runs through its core, whoever you deal with. If small things go wrong, they are immediately put right. Just book, you will have a great time.

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Georgia

Georgia! A fabulous trip around the stunning country of Georgia! Lucky to be joined by a wonderful small group ( only five of us) and the brilliant Makho. He was extremely knowledgeable and so passionate about his country, always looking to engage each member of our little team. Loved the variety of Georgian music that accompanied our drives. Would have loved to have stayed at the Baia winery so we could enjoy more of the most excellent food and drink. Could have skipped Botanical gardens in Batumi (as we had all enjoyed the one in Tbilisi)to spend more time in the town. Hotels were fantastic with breakfasts to match. The lunches en route throughout were delicious with Makho offering suggestions about what to share. This way we munched our way through Georgian cuisine. Makho taught us some Georgian too! Many thanks Makho, you made our trip incredible!
Only downside was some rather haphazard admin with incorrect emails requesting more money, twice.

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

UTP Montengro experience

Our tour guide Llija made our Montengro experience tour truly exceptional. He had an excellent indepth
knowledge and was so helpful. Our tour highlighted all different aspects of Montenegro from the magnificent mountain landscape, the lakes and the costal towns including Kotor. The accomodation was a high standard and we particularly enjoyed the eco village set in rural surroundings with the star gazing being amazing. Food is excellent and beer and wine very drinkable. So thanks again to UTP for a great holiday and particularly to Llija who was great (although a Liverpool supporter!!)

8 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No sleep, thoughtless travel company…

I am only on the first night of my Bucharest trip with Untravelled Paths and I am writing this because they have put us into The Rembrandt hotel, which is renowned for being extremely noisy due to the musicians who perform loudly outside, singing with drums and synthesized music long into the night. Rendering sleep impossible. No thought as to how we might sleep or the impact this will have on the ongoing trip. What a thoughtless travel company. I am dreading the rest of this holiday and we haven't even started properly.

20 de junho de 2026
Opinião espontânea
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Resposta da Untravelled Paths

Thank you for taking the time to share your feedback, and we're sorry to hear that your first night hasn't got off to the start we'd have hoped for. We do want to gently note that it's a shame a 1-star review has been submitted before your experience with us has properly begun, we hope that as the trip unfolds, you'll feel better placed to reflect on the holiday as a whole.

The Rembrandt Hotel is consistently very well reviewed and has received positive feedback from many of our guests over the years. It is a property we have chosen with care. Unfortunately, Bucharest is a vibrant capital city, and on a Saturday night in the centre, noise from street entertainment can occasionally be unavoidable, particularly where local establishments don't always adhere to regulations that aren't heavily enforced. This is genuinely beyond our control, and we're sorry it affected your sleep on that first night. That said, your feedback has been noted and we will continue to monitor the experiences of all guests staying there.

We truly hope the rest of your trip, which has as you say, barely begun (at the time of writing), goes on to show you what Untravelled Paths is really about. We care deeply about the experience our guests have on our trips, and we'd very much welcome the chance to hear from you once you're home so we can discuss your holiday in full. Hoping you had a wonderful rest of your journey with us.

Classificada 5 em 5 estrelas

Just returned from the Georgia…

Just returned from the Georgia experience. I couldn’t recommend it more highly. Our guide Makho was extremely knowledgeable and enthusiastic. He organised the trip with incredible precision so we didn’t miss any of the visits on the itinerary. He offered advice on a range of activities in Tbilisi during my free time at the end of the trip. The Hotels were all excellent and the food delicious. Makho made sure we were equipped with the basic essentials of the language. The only slightly disappointing visit was to Batumi on the Black Sea which I heard described as the Georgian Las Vegas due to the number of casinos and the Piazza based on Venice. It also rained heavily during the evening and following morning. All the remaining Itinerary was superb with breathtaking views in the Kazbegi mountain area. The Spa town of Borjomi was charming and we enjoyed a very informative private tour of the family run Baia winery with a spectacular lunch. I had also booked a tour with Gamajoba tours on one of my free days and although it was of a very high standard, I really appreciate the work which had gone into Untraveled Paths Georgia experience. Thanks again to the team

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Extraordinary and fascinating

We recently returned from one of the best holidays of our lives. The Transylvanian Experience was absolutely extraordinary.

Romania is a country trapped in time in the best ways possible. The places visited ranged from a bear sanctuary to Dracula's Castle and birthplace, to a 12th century UNESCO village, and the accommodation was amazing, medieval attics and a Bond villain-style mountaintop retreat being highlights.

UTP did a phenonemal job of portraying this undervisited place, and you should book this before it becomes spoilt by tourism - it's a hidden gem!

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great time on the Transylvania Tour!

I had a great time on the Transylvania tour of Romania. The hotels were top notch and located right in town and near/on the main squares. One night was spent at a mountain resort with great views of the area. The guides were informative, flexible and fun. Meals were great. The amount of historical places and cities we visited during the tour was amazing. Communication before arriving and all during the tour was exceptional. Everything exceeded my expectations.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had a great Time in Brasov Romania

Had a great Time in Brasov Romania, the hotel was great and the staff excellent, went on the Bear Watching Experience really great and the people were knowledgeable the whole experience was excellent, I would commend untraveled paths to anyone.

9 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

4 days of fun with Abdoul in the Sahara and Atlas Mountains

We had a fantastic Saraha Mini Experience with Untraveled Paths - led by the wonderful Abdoul! From the first minute we felt amazingly looked after and had the best 4-5 days travelling around, seeing amazing sights, trying amazing food and enjoying Abdoul's info about Morocco and his life and experiences. It was a trip of a lifetime and we could have asked for nothing more from Abdoul who took customer satisfaction to the next level - nothing was too much trouble. All accommodations and food were perfectly pitched, and the Untravelled Paths Admin Team ensured everything was explained up front and in clear language.

14 de maio de 2026
Opinião espontânea

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