Bought a few bits of these guys over the last few years and the products have always been great value for money and good quality for the price. Their customer service is always notch like you used to... Ver mais
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Leia as opiniões dos outros
These tough boxes are every bit as good as other high end boxes on the market and better than most. Having had a small box for many years. I have now purchased a larger version, They remain a sturdy... Ver mais
Don’t buy their tool boxes not fit for professional use paid over a grand for 1 had issues from day 1 nobody sorts the problems you get fobbed off and get told they have no recording of your complaint... Ver mais
I have made a few purchases in the past for these great value boxes, still going strong after many years in my workshop. Sadly the most recent purchase had a minor fault that was rectified via a phone... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Extensive Range of Tool Boxes Chests Cabinets for Tool Storage, Heavy duty Professional built to last!
Informações de contacto
Unit 6 Corringham Road Industrial Estate, DN21 1QB, Gainsborough, Reino Unido
- 01427 611 717
- contactus@usprotoolboxes.com
- www.usprotoolboxes.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
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Phoned them up spoke just to make sure…
Phoned them up spoke just to make sure as I had a non standard colour scheme and wasn’t sure on the postage. Kept me up to date and posted for free. Great product excellent service nice bit of kit. Thanks
Worth the money
Arrived on time and in good order, definitely a budget box, but well good enough for DIY usage, I'm happy adding it to the line of professional grade USPRO boxes
No Tracking Data
I ordered a new tool box and cabinet.
The order was processed quickly, but the order went almost immediately to "complete". I was given no tracking number or estimated delivery day.
As it turned out it was sent via DPD and I received a message through the DPD app on my phone with details of delivery time, but it would have been good to be able to get this info from US PRO
It was great
It was great, i received damaged telescope handle due to deleivery mishandled but customer service was great and they dispatched new box very next day and i got it. It seems good and durable
Products well categorized
Products well categorized, easy to choose from menu's with all the relevant information displayed.
Arrived in a week to N.Ireland
Arrived in a week to N.Ireland. I ordered via their site where delivery is flat rate. Cardboard boxes had minimal transit damage but tool boxes were undamaged.
Still waiting for delivery
Similar to other recent reviews, ordered a tool chest weeks ago. Chased up and was told it would be sent out on the 22nd. No sign of it so chased up again and now told it will be the 31st. Excuse - "the container was pushed back". The site does claim "same day dispatch". I will see what happens on 31st but I wouldn't shop here again.
Easy to order quick and easy delivery…
Easy to order quick and easy delivery and a good quality product thank you
Worst company I have ever dealt with
Worst company I have ever dealt with. Do not use!!! Everything on the website is listed as in stock, it isn't and has to be shipped in a container from China. You'll end up waiting weeks but you'll only know that when you chase and chase. Your made to feel like a pest because you need to know where your items are or if your refund has been issued. Like getting blood from a stone, when and if you do receive a response to an email it's written like a text message and you'll get one line to a list of clear and concise questions. I couldn't tell you the quality of my items as I simply haven't received them and am now battling to get my money back. Be very careful people, I think this company may be in trouble and could simply disappear with your hard earned money. My advice was buy from a well known established website even if it costs a few more of your hard earned penny's.
Ordered my new tool chest yesterday…
Ordered my new tool chest yesterday 16th of May and it arrived today 17th of May and for the cost I am really impressed
I would have given them 5 stars
I would have given them 5 stars, however, their coms are next to useless, it is a pain trying to get hold of anybody. I can only imagine what it would be like to get a refund from them.
The packaging was very good,
Ordering was easy,not yet received the…
Ordering was easy,not yet received the tool box so can’t comment to much.
The wooden tool chest is as good as I…
The wooden tool chest is as good as I hoped for and better than expected. I don't think USPro do it justice in their images. For £399 I think it offers very good value for the money. The delivery was quick (2 days from ordering) and all 3 cartons arrived un-damaged. All told, a great experience and product. Based on my experience I would recommend. 👍
Web site says all boxes in stock and…
Web site says all boxes in stock and ready to ship 24/48 shipping .turns out there not in stock. no communication from company to tell me this I rang 4 days later to get told they couldn’t give me a delivery date so agreed on different box that came all good nice box then had to ring 4 different times and take PayPal dispute to get refund on the difference in price on box also web site says weekend delivery extra but asked for this service to be told don’t do weekend delivery’s .and what ever line you go to on phone option 1/2 is the same bloke that’s really hard work to get any info from all he says is I’ll sort it right now and doesn’t .tool boxes are nice no problems there but the company is hard work and for that reason and trying to get my refund was hard work so can say from my experience I won’t use them again
Good gear quality build not had a…
Good gear quality build not had a problem with service even on ebay
Completely messed up
Ordered my box with the cabinet underneath. I only received the cabinet and even then it’s got huge dents in it all the way around.
Make sure you know what your getting
I ordered the tool chest and a tool trolley! My advice is make sure you know what you are buying. The tool trolley is just a big tool box maybe ok for children but certainly NOT a tool chest. The tool trolley is more like a small unit for serving tea on that your gran used! It was also not the colour I ordered. My own stupid fault you certainly do get what you pay for be warned
10 Stars for sure!
What can i say... The customer service staff are excellent more than happy to help with any enquries that I had. I would of rated them 10 stars if i could. The product I bought is excellent and ideal for my needs. Would use again.
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