Bought a few bits of these guys over the last few years and the products have always been great value for money and good quality for the price. Their customer service is always notch like you used to... Ver mais
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Leia as opiniões dos outros
These tough boxes are every bit as good as other high end boxes on the market and better than most. Having had a small box for many years. I have now purchased a larger version, They remain a sturdy... Ver mais
Don’t buy their tool boxes not fit for professional use paid over a grand for 1 had issues from day 1 nobody sorts the problems you get fobbed off and get told they have no recording of your complaint... Ver mais
I have made a few purchases in the past for these great value boxes, still going strong after many years in my workshop. Sadly the most recent purchase had a minor fault that was rectified via a phone... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Extensive Range of Tool Boxes Chests Cabinets for Tool Storage, Heavy duty Professional built to last!
Informações de contacto
Unit 6 Corringham Road Industrial Estate, DN21 1QB, Gainsborough, Reino Unido
- 01427 611 717
- contactus@usprotoolboxes.com
- www.usprotoolboxes.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tools Case not fit for purpose company refusing refund
Bought the “329 US PRO Waterproof Wheeled Rolling Travel Equipment Tool Box Hard Case”
The case didn’t survive the flight to Belgium. The handle snapped off.
I had to carry the case. Customer services were completely dismissive and ignored all Statutory rights. Taking the matter to court and contacting trading standards,
Tried to fob me off by saying I hadn’t returned a warranty. There was no warranty with the item, but in any event this does not affect anyone’s statutory rights – do not be fooled!
Don’t buy from this company!
Thank you Scott you are a top man thank…
Thank you Scott you are a top man thank you for sorting this matter the only issue I have is the dpd courier service is not up to any standard they are the worst
The company was easy to work with and…
The company was easy to work with and the website was very easy to understand and navigate through
Simply excellent
Excellent service, communication and product.
Many thanks
am very pleased with the service I got…
am very pleased with the service I got from all the staff at us pro tools they wear so helpfull and the tool chests came right on time as they said Scott your the man thank u all for everything
Great Customer Service!
Contacted customer service after purchasing an item online which broke in no time at all. Scott was brilliant, super helpful, fast reply, replacement item arranged and shipped within hours of contacting.
Couldn't ask for any more. Very professional. Thanks.
Excellent
Toolbox was delivered with a minor issue but all resolved by Scott via email on a weekend. Great Toolbox with a range of excellent colour choices. Would not hesitate to buy again!
Well done US PRO *****
I recently purchased a tool cabinet and found it had minor damage to one bottom corner. Everything was resolved within an hour of sending an email, they gave me a few choices and I settled with a partial refund as the damage was minor and wouldn't prevent me from using the drawers. Their customer service is second to none, quick and helpful along with speedy delivery, if only other companies were the same. Highly recommend, well done US PRO.
Made a purchase
Made a purchase. Had a query with regards to delivery address contacted seller and they replied within minutes query was resolved. Great customer service from Scott.
Well done Scott, amazing service.
Tool cabinet resolution
After making a purchase from US PRO TOOLS there was a minor issue which was very quickly and effectively resolved by the team , a big thanks to Mr Scott Mcarthy
Sent email about postage to NI was…
Sent email about postage to NI was quickly answered reasonable rates
Brilliant buy
Bought a tool chest roll cab for my son via ebay, 12 month into his apprenticeship so he was over the moon with it. Awsome starter kit. Customer service was 1st class and they helped answer any query. Will definitely be getting a bigger one when necessary. Thanks guys
Bought a tool box
Bought a tool box via eBay damaged been delivered replacement sent up was working fine for 3 months then drawers wouldn't lock emailed Scott McCarthy he gave me cyristal clear instructions on how to fix it was perfectly worded and did what he said took 2 minutes of my time and problem solved
Thanks again Scott was a pleasure doing business with your company
Excellent Customer service and good product
I was very happy with they way the product was packaged and delivered. The product itself was of good quality also. My queries were answered over the weekend promptly by Scott McCarthy even though it was out of trading hours.
Thank you for all the help.
I bought a tool trolly it was slightly…
I bought a tool trolly it was slightly damaged and they quickly offered me a few options I took the partial refund of £50 and Scott McCarthy was quick and helpful with the whole situation
Great experience again
No hassle ordering and excellent customer service from Scott McCarthy.
Shame all companies are not this good.
Fantastic service fast dispatch answer…
Fantastic service fast dispatch answer email very quick
Absolutely great service from the…
Absolutely great service from the start.
Had 2 tool chest. Exactly how they looked and described in the advert.
My partner ordered a tool box on the…
My partner ordered a tool box on the Saturday and it arrived today. I highly recommend US Pro Tools as my partner was over the moon with his black and green tool box and it was a very prompt service.
Lost key
I had gotten a 7 drawer tool box left to me in my grandads will he had bought just over a year ago. I had lost the key and the support team have sent me out a brand new lock and key to replace the old one. The support is tremendous and are very responsive to their customers!
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