When I placed my order I recieved a lovely email say thank you for placing the order. Order was delivered within a few days, well packaged with a lovely thank you for placing the order inside. Vanilla... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
All items received, packaged well. Using it to make DIY vanilla extract so will have to wait a few months to see how good the extract is but everything went well from their side so fsr
A empresa respondeu
As per company decription - products as good as suggested. Delivery went as planned, good value, but the main thing is product quality of course and ... spot-on. Would not hesistate to place fur... Ver mais
A empresa respondeu
Package arrived today, beautifully wrapped, and once opened an aroma of high quality vanilla filled the room. Sweetly surprised to find a couple of recipes included in the delivery which brought a s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de especiarias
- Equipamento para padaria
- Loja de produtos para padaria
- Serviço de buffet
- Produção de produtos alimentares
- Grossista de especiarias
Escrito pela empresa
We are a family run business based in the heart of Yorkshire, who strive for the highest quality products and customer service that we are able to deliver. Crucial to your culinary success is getting the best ingredients; whether you are a professional chef or an enthusiastic amateur. For truly exceptional vanilla at a realistic price, we offer you a complete range of high quality products to enhance your dishes. Supplying Vanilla pods, Vanilla Powder and our very own made 'In House' Vanilla Extracts and Vanilla Bean Paste to suit a variety of recipes, the taste is consistently delectable, we promise! We Import directly from Madagascar, the capital of the vanilla world to provide you with premium grade 'A' vanilla products.
Informações de contacto
Unit 6, Oakwood Business Park, Royd Way, BD213EQ, Keighley, Reino Unido
- 01535280021
- info@vanillaetc.com
- www.vanillaetc.com
4,8
Excelente
239 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Account creating issues
This would've been 5 stars, the product and delivery time were brilliant. However I had quite a lot of trouble when it came to creating an account and paying online. I'm not sure why but I had to try 3 or 4 times before I could actually place my order. However, I'm sure this will be easier next time and it wont out me off ordering from you again. Thank-you 😃
20 de setembro de 2023
Resposta da Vanilla Etc Ltd
Hi Kay, thank you for your review. I am sorry to hear you had difficulty in creating an account and your user experience wasn't as it should have been. If you experience any issues in the future please send us an email info@vanillaetc.com or if it is during our open hours, please call the office and we will do our best to resolve the issue for you. Many thanks for your order and we hope to see you again soon.
I have purchased vanilla pods from…
I have purchased vanilla pods from Vanilla etc many times now and found their vanilla pods to be excellent quality,freshness and tasty, despatched and delivered within a couple of days. Always give an excellent service. Thankyou Vanilla etc.
16 de setembro de 2023
Resposta da Vanilla Etc Ltd
Hi James, Many thanks for your review its great to hear your comments. We always try our best.
I always use Vanilla
I always use Vanilla, Etc. Fabulous quality vanilla and excellent customer service. I would highly recommend them.
11 de setembro de 2023
Resposta da Vanilla Etc Ltd
Hi Mandy, thank you so much for your lovely review. We look forward to providing you with the best quality vanilla products and customer service we can when you visit us again. Many thanks
Really quick service and reasonable…
Really quick service and reasonable prices! Thanks!
2 de setembro de 2023
Resposta da Vanilla Etc Ltd
Hi Annebelle,
It's great to hear, many thanks for your review.
Graham
I've been using all the vanilla etc
I've been using all the vanilla etc. products for a number of years and I love them all. A product that goes beyond expectations.
8 de setembro de 2023
Opinião espontânea
Resposta da Vanilla Etc Ltd
Hello Val, It's good to hear you love our products, Many thanks for your review. Graham
Great company and brilliant products
8 de agosto de 2023
Resposta da Vanilla Etc Ltd
Hi Bec, thank you for leaving us a review. It's a pleasure to do business with you. We look forward to seeing you soon.
Couldn’t be better
Superb quality, very securely packaged and promptly delivered. Couldn’t be happier. Regular business customer now.
18 de agosto de 2023
Opinião espontânea
Resposta da Vanilla Etc Ltd
Hi Katie, thank you for leaving a review - it's greatly appreciated as it ensures new customers have the confidence in making that first purchase. We look forward to supplying you again soon. Many thanks, Natalie
Truly amazing vanilla extract.
Truly amazing vanilla extract.
The 2 fold extract packs so much wonderful vanilla flavour. It knocks everything else I have used up till now into a cocked hat!
11 de agosto de 2023
Resposta da Vanilla Etc Ltd
Thank you for your wonderful review of our 2 Fold Vanilla Extract. We are particularly proud of this one!! We hope you continue to enjoy using it and look forward to supplying you again soon. All the best from the team @ Vanilla Etc.
Prompt delivery of a delicious product
6 de agosto de 2023
Resposta da Vanilla Etc Ltd
Hello Emma,
Many thanks for your review of our Madagascan Vanilla Bean Paste. We are happy that you like it. Many thanks Graham
Happy customer
The website is easy to use, the parcel arrived quickly and the vanailla pods, as usual, are great quality! Thank you
10 de julho de 2023
Resposta da Vanilla Etc Ltd
Hi Chris,
Many thanks for your review of our Madagascan Vanilla Pods. You can be assured of our best attention at all times. Graham
Very good service
3 de junho de 2023
Resposta da Vanilla Etc Ltd
Hi Christopher, thank you for taking the time to leave us a review. We appreciate your feedback and its great to hear you are happy with the service we provided you. We look forward to supplying you again soon. Many thanks, Natalie
Used this company several times
Used this company several times, alway good and always prompt
14 de abril de 2023
Resposta da Vanilla Etc Ltd
Hi Susan,
Many thanks for your review pleased to have been of service.
Great product and great price
3 de abril de 2023
Resposta da Vanilla Etc Ltd
Hello Nikki,
Many thanks for your review of our Madgascan Vanilla Bean Paste. Its good to hear you are pleased.
Graham
Great service....again :)
27 de março de 2023
Resposta da Vanilla Etc Ltd
Hi Peter, thank you for the lovely review!!! We aim to please. Have a great easter. From the team @ Vanilla Etc
Excellent service
Excellent service, order was delivered very quickly. The quality of the vanilla pods and paste that I bought is first class.
26 de fevereiro de 2023
Resposta da Vanilla Etc Ltd
Hi Stuart, thank you for your lovely review. We hope you enjoy using your Vanilla pods and Vanilla paste. Many thanks, Natalie
Fabulous product
Fabulous product, smelt Devine and were beautifully soft. First class communication and overall excellent experience. Have even been able to peel if the labels and put them in my bottles of home made Vanilla Extract. Now a long wait before I can try it. Thank you!
2 de março de 2023
Resposta da Vanilla Etc Ltd
Hi Dawn, thank you so much for taking the time to leave us a review. It is greatly appreciated and wonderful to find out our customers are happy with our products and service!!! We look forward to supplying you again soon and hope you enjoy using your Vanilla Pods. Kind regards, Natalie
After I made a mistake ordering
After I made a mistake ordering, Graham sorted it out and got me the right product.
Excellent service
4 de fevereiro de 2023
Resposta da Vanilla Etc Ltd
No problem Peter, we are pleased to be able to help. We hope you enjoy your Vanilla. Many thanks for taking the time to review our service.
thoughtful company
I left a note about what I was going to do with my purchase and they responded on the thank you slip in the package which was a lovely touch. Items were well packaged and arrived on time. I would definitely recommend this company!
19 de janeiro de 2023
Resposta da Vanilla Etc Ltd
Hi Rachel, Thank you for your review. It was a pleasure to pack up your order for you :) We look forward to hearing about how your project goes! All the best, from the team @ Vanilla Etc
Great value for money as I use so much…
Great value for money as I use so much vanilla extract x
14 de janeiro de 2023
Resposta da Vanilla Etc Ltd
Hi Priyanka, thank you for your review. We are pleased to hear you find our Vanilla Extract good value. We hope you enjoy using it. Many thanks, Natalie
Quality product backed by quality service
Order received promptly. Same great quality vanilla as always.
4 de janeiro de 2023
Resposta da Vanilla Etc Ltd
Hi Amanda, Thank you for leaving us a review. It's always appreciated to hear our customers are happy with our products and service. We look forward to supplying you again soon. Natalie
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.