When I placed my order I recieved a lovely email say thank you for placing the order. Order was delivered within a few days, well packaged with a lovely thank you for placing the order inside. Vanilla... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
All items received, packaged well. Using it to make DIY vanilla extract so will have to wait a few months to see how good the extract is but everything went well from their side so fsr
A empresa respondeu
As per company decription - products as good as suggested. Delivery went as planned, good value, but the main thing is product quality of course and ... spot-on. Would not hesistate to place fur... Ver mais
A empresa respondeu
Package arrived today, beautifully wrapped, and once opened an aroma of high quality vanilla filled the room. Sweetly surprised to find a couple of recipes included in the delivery which brought a s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de especiarias
- Equipamento para padaria
- Loja de produtos para padaria
- Serviço de buffet
- Produção de produtos alimentares
- Grossista de especiarias
Escrito pela empresa
We are a family run business based in the heart of Yorkshire, who strive for the highest quality products and customer service that we are able to deliver. Crucial to your culinary success is getting the best ingredients; whether you are a professional chef or an enthusiastic amateur. For truly exceptional vanilla at a realistic price, we offer you a complete range of high quality products to enhance your dishes. Supplying Vanilla pods, Vanilla Powder and our very own made 'In House' Vanilla Extracts and Vanilla Bean Paste to suit a variety of recipes, the taste is consistently delectable, we promise! We Import directly from Madagascar, the capital of the vanilla world to provide you with premium grade 'A' vanilla products.
Informações de contacto
Unit 6, Oakwood Business Park, Royd Way, BD213EQ, Keighley, Reino Unido
- 01535280021
- info@vanillaetc.com
- www.vanillaetc.com
4,8
Excelente
239 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good vanilla
Very fast delivery and the pods were nice and plump, will definitely be ordering from you again.
6 de janeiro de 2023
Resposta da Vanilla Etc Ltd
Hello, Thank you for your review of our Madagascan Vanilla pods. We look forward to supplying you again soon. Enjoy! From the Team @ Vanilla Etc.
Product looks great but delivery slower…
Product looks great but delivery slower than expected
17 de dezembro de 2022
Resposta da Vanilla Etc Ltd
Hi Elaine, thank you for your review. It's great to hear you are pleased with your Vanilla Pods. Unfortunately, there have been lots of Royal Mail strikes over the last 3 months. This has had an impact on the speed of parcels being delivered. We have a 2 pm cut-off for Royal Mail same-day dispatch and I believe your order came in after this time so it also wouldn't have been dispatched until the following day. Sorry for the longer delivery time than usual, we always do our best to dispatch same day wherever possible. We hope you have a lovely Christmas and enjoy using your Vanilla beans.
Great Service
My vanilla pods arrived quickly in secure packaging and were wrapped beautifully inside the packaging. They look great and I'm very happy with my purchase and experience with Vanillaetc. I can't wait to gift them this Christmas!
14 de dezembro de 2022
Resposta da Vanilla Etc Ltd
Hi Laura, Thank you for taking the time to write such a lovely review. We hope the recipient of the vanilla pods is as happy with them as you!!! Have a very merry Christmas, from the Team @ Vanilla Etc
Prompt delivery of a really nice…
Prompt delivery of a really nice product. The pods are very aromatic. I used them to make old fashioned vanilla ice cream. The result is yum!
9 de dezembro de 2022
Resposta da Vanilla Etc Ltd
Hi Andy, Great to hear that you are pleased with our Great Taste Award-winning Vanilla Beans. Enjoy your Ice cream. Graham
fantastic service fast delivery
fantastic service fast delivery, Product is amazing far superior to any vanilla i’ve ever used
22 de novembro de 2022
Resposta da Vanilla Etc Ltd
Hi Staci, Many thanks for your review it's great to hear you are happy with your purchase of our Award winning Extract & Paste.
Graham
Very helpful people.
There were problems with the delivery of my item by the courier, who said they had missed deliveries twice but had not attempted at my address once. Having spoken to Graham and explaining this, he was extremely helpful and made arrangement for my delivery again, and this time it worked. Thank you Graham.
1 de dezembro de 2022
Resposta da Vanilla Etc Ltd
Hi Veronica, It's a pleasure. Graham
Best of the best vanilla pods!
The order process was seamless. Order received in a vacuum sealed pack, and the pods were very pliable as expected. The smell is amazing! I used some to make vanilla extract and the rest I will be baking with over the Christmas holidays. Best place to buy your Madagascar premium vanilla pods.
24 de novembro de 2022
Resposta da Vanilla Etc Ltd
Hi Peter, Many thanks for your review I am glad you are enjoying your Gourmet Vanilla Pods.
Graham
Excellent service every time
Excellent customer service and personal interaction. Any small issues solved immediately. Excellent value products too.
16 de novembro de 2022
Resposta da Vanilla Etc Ltd
Hi Peggy, Thank you for your lovely review and for purchasing one of our Christmas Crackers!!! Merry Christmas from the team @ Vanilla Etc.
Great punchy vanilla flavour at a great…
Great punchy vanilla flavour at a great price
9 de novembro de 2022
Resposta da Vanilla Etc Ltd
Hi Black Box Cake, Thank you for your repeat business and many thanks for taking the time to review our Vanilla products. We look forward to seeing you again soon. Many thanks from the team @ Vanilla Etc.
Quality product
Delivered on time product was exactly as described on website will use the website again will recommend to my friends aswell
28 de outubro de 2022
Resposta da Vanilla Etc Ltd
Thank you for your lovely review, we aim to please! We look forward to supplying you again soon. Many thanks, Natalie
Loved every part of my experience with…
Loved every part of my experience with them
101/10 would recommend
4 de setembro de 2022
Opinião espontânea
Resposta da Vanilla Etc Ltd
Hi Sintija, Thank you very much for your review. It means a lot to hear our customers are happy with the service and products we supply. We look forward to seeing you again soon. All the best from the Team @ Vanilla Etc.
Great quality,used in our 3 🌟 Great taste Akvavit.
Great quality, we distill in our Akvavit, voted Worlds best 2022.
25 de agosto de 2022
Resposta da Vanilla Etc Ltd
Hi Orkney Islands, Thank you for your review of our Madagascan Vanilla beans. I am looking forward to trying your Akvavit Gin!!! It's going on my Christmas list :)
Five stars!
Amazing product, great service, fast postage, efficient communication!
19 de agosto de 2022
Resposta da Vanilla Etc Ltd
Hi Janine, Many thanks for your lovely review. Always happy to help. Love from the Team @ Vanilla etc.
Resposta da Vanilla Etc Ltd
Hi Jane,
Thankyou for your review and many thanks for your business.
Resposta da Vanilla Etc Ltd
Hi Dave, Thank you for taking the time to review our products and service. We are always here to help should you need anything. All the best, Natalie
Great range of products
Great range of products, lovely vanilla whatever you choose. Excellent communication, and fast delivery
9 de julho de 2022
Resposta da Vanilla Etc Ltd
Hi Carolynn,
Many thanks for your review, its much appreciated. I'm glad that you are enjoying our products.
Graham
Great service as usual.
1 de julho de 2022
Resposta da Vanilla Etc Ltd
Hi Karen,
Many thanks for your review it's much appreciated. Hope you enjoy your baking with our Great Taste Award winning 1 Fold Vanilla Extract.
Quality product!
As always, they have done what they promised. Quality product, promptly and efficiently supplied!
30 de junho de 2022
Resposta da Vanilla Etc Ltd
Thank you for your kind words, its so lovely to hear you see the quality in our 2 x Fold Vanilla Extract and that you are happy with our service! We aim to please. Happy baking, love the team at Vanilla etc.
Great product and excellent service
Great product and excellent customer service, as always. Highly recommended!
6 de junho de 2022
Resposta da Vanilla Etc Ltd
Hi Bob,
Many thanks for your review, assuring you of our best service at all times.
Graham
FANTASTIC SERVICE
4 de maio de 2022
Resposta da Vanilla Etc Ltd
Hello Tahir,
Many thanks for your review. Pleased to have been of service.
Graham
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.