Varsity Base Opiniões 

1588
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered the perfect size not to big not to small I'm a 3X ordered a size bigger the jacket looks really nice has the perfect amount of pockets

Classificada 5 em 5 estrelas

The website was incredibly easy to navigate, and our jacket arrived early. I was appreciative of the company's timely responses to questions asked, and the quality of the item we received. Highly reco... Ver mais

Classificada 1 em 5 estrelas

So, They stated their "Phone number is clearly stated on their home page"....Again with the misinformation, just plain lying!!! I have given my number to them several times with no response. They are... Ver mais

Classificada 4 em 5 estrelas

Great, bespoke jacket, the quality of the materials are top notch. Fast shipment, after three jackets ,Varsity Base is my goto. Company. You won't regret it.

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupas de exterior
  2. Loja de roupa
  3. Loja de roupas desportivas
  4. Fabricante de vestuário desportivo
  5. Loja de roupas para jovens

Escrito pela empresa

Design your perfect custom letterman or varsity jacket with us! Trusted by over 7,000 schools across the U.S. and Canada, our jackets are the top choice for students, teams, and organizations looking for high-quality, personalized apparel. Made from premium melton wool and genuine cowhide leather, our jackets are built to last and make a bold statement. Choose from a wide range of styles and colors, including regular and crop-top designs, and customize every detail to fit your unique vision. We offer various collar styles like retro, sailor, and hooded options, and let you add a personal touch with custom patches—pick from our selection or upload your own design! With 24 vibrant color options and multiple material combinations, the possibilities are endless. Our jackets are perfect for corporate gifts, franchise milestones, employee celebrations, and school teams. Whether you're designing one jacket or outfitting a group, there's no minimum order quantity, and we’ll deliver your custom creation within 2-4 weeks. Our online jacket builder and expert in-house design team make it easy to bring your ideas to life. Create a jacket that reflects your style or honors a special occasion today!

Top Quality Letterman Jackets

Escrito pela empresa

Great gift idea
At Varsity Base, we know that the right business gift can make a powerful statement about your brand and your commitment to your employees, clients, and partners. That's why we're dedicated to helping you create custom varsity jackets that not only showcase your company's unique identity but also leave a lasting impression on everyone who receives them.

Free World Wide Shipping

Rush Shipping Available

In-stock jackets are shipped out the next day and all customized jackets are shipped within 21 days.

Informações de contacto

Promotion box for Varsity Base

Highly Customizable Letterman Jackets

Great idea for a personal or corporate gift.

4,3

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(1588)

358 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality Service

Your team has delivered a quality customer experience during my order of varsity jackets. They were very responsive to all inquiries and even met the required timeline on delivery for our Annual Banquet, upon request. Looking forward to doing more business with you.

12 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Didn't look right. Came late. Never again.

We ordered this jacket for a video production shoot...the talent was supposed to wear it.

The finished jacket didn't look like the proofs or design we submitted. Colors seemed off, some of the patches/stitching were blocky when we submitted outlined (more die cut looking) logos and design. On top of that, we paid for rush on this order to ensure we'd get the jacket before our production shoot. The jacket came 2 weeks after the shoot.

As a backup once it seemed this jacket wouldn't come on time, we ended up ordering from a different company, Clothoo. The jacket was less expensive, looked exactly like we wanted, and it they rushed it and got it to us on time.

Will never consider Varsity Base in the future.

19 de novembro de 2025
Classificada 2 em 5 estrelas

The quality is amazing and the jacket…

The quality is amazing and the jacket is to spec after alterations were corrected that were missed on the initial request. Several broken promises on delivery commitments. Jacket was delivered nearly month after original promise date.

18 de novembro de 2025
Classificada 5 em 5 estrelas

I decided to order a customize jacket…

I decided to order a customize jacket for my husband. He absolutely loves it! And the shipping was great as well! They were great with the consistent emails about the jacket! I would definitely order from them again!

2 de dezembro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

Thank you so much for the kind words! We’re thrilled to hear your husband loves his custom jacket and that the updates and shipping experience met your expectations. We truly appreciate your support and look forward to creating another jacket for you in the future.

Classificada 5 em 5 estrelas

Varisty Base makes them like they used…

Varisty Base makes them like they used to!

I was heartbroken when I lost my vintage letterman jacket and was pessimistic that I'd ever find another one as cool. And a NEW jacket could never.
I moped about it so much that my husband demanded I sit down with him and search for a replacement. We came across Varsity Base, and I felt a glimmer of hope. Still skeptical at first, but the online design process was so thorough and detailed, I was pretty confident that I had recreated my original jacket almost exactly.
But still - ordering clothes online is always a gamble. Would I take the leap and get some heinous knockoff in the mail and be heartbroken all over again? I lept anyway.
Someone from Varsity Base contacted me a few times afterwards just to check in and keep me updated on the fabrication process, which was so kind of them. And yet, I didn't want to get my hopes up.
Weeks later, after I had almost forgot that I had ordered it, a box with a brand new letterman arrived. Honestly, it might possibly be better than my original. OK, definitely better. The collar is soft wool, not itchy. My keys don't get lost through holes in the pockets. The lining is cozy. The leather isn't cracked. The fit is custom, the materials are made to last.
It's close to perfect, and I'm looking forward to breaking it in over the next thirty years. Whoever made this jacket for me - thank you!

1 de dezembro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

Thank you so much for sharing this — it truly means the world to us. We’re honored that we could help recreate something so meaningful and even happier to hear the jacket exceeded your expectations. Knowing it’s ready to be worn and loved for decades to come is exactly why we do what we do. Enjoy breaking it in, and thank you for trusting Varsity Base.

Classificada 5 em 5 estrelas

Great customer service and an exceptional product overall

10/10 service from this company. Initially, my jacket arrived with some typos in the embroidery, but after notifying Variety Base of the issue they re-made and shipped me the jacket at no extra cost. The quality of material is excellent and I'm very happy with the product.

6 de janeiro de 2026
Opinião espontânea
logótipo da Varsity Base

Resposta da Varsity Base

Hi Ben,

Apologies for the typo. Our team has already created a replacement jacket that is being produced and will be shipped to you.

Kind regards,

Varsity Base Customer Satisfaction Team

Classificada 3 em 5 estrelas

Good quality. Weird communication.

Jacket quality is pretty darn good and sizing is as recommended.

They messed up my Fraternity’s shield and I had to put a patch over it which was a good save. But again.. overall good varsity jacket outside of the small mistake. I think they should give updates along the way with actual pics .. not just random emails that don’t lead to changes. The very thing I was concerned about was what they wanted to charge me 30 extra bucks to double check.. and that’s the very thing they messed up. They deviated from the actual shield I gave in the system. Nonetheless.. I fixed it. Is what it is..

2 de dezembro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

Hi Jackey,

The $30 was for a change you requested because it came after the 24hr window. We do this to ensure that we don't delay the production of any other jackets. We did a confirmation email with instruction s re any changes few seconds after the order was placed.

If there was any mistake, please let us know. You may qualify for a replacement jacket.

Classificada 3 em 5 estrelas

hi the time frame was vary long month and quality of collar and cuffs

hi the time frame was vary long month after ordered quality was ok the sleeves are a bit huge I'm used to slim fit letterman jackets the collar and cuffs could have been a better quality definitely on a 300 product felt a lil cheap the fit wise is good a little short not as long length cold be a little longer the stitching is perfect picture came out perfect letters came out perfect

28 de novembro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

Thank you for taking the time to share your detailed feedback — we truly appreciate it.

Custom jackets are made-to-order, which means production timelines can be longer than mass-produced items, especially during peak periods. That said, we understand timing is important and appreciate your patience.

Regarding fit and materials: our jackets are designed around a classic American varsity silhouette rather than a slim-fit cut, which can result in roomier sleeves. Collar and cuff materials are selected for durability and long-term wear, but we understand that preferences can vary, especially when comparing different varsity styles.

We’re glad to hear that the overall fit worked for you and that the stitching, artwork, and lettering met your expectations — those details are a big part of what we focus on.

Your feedback is valuable and helps us continue refining both our products and communication. Thank you again for choosing us.

Classificada 5 em 5 estrelas

2 Coats

This is the 2nd coat I’ve had varsity base create. Each experience has been easy, and the coats are made well. The interactive website allows you to design every feature of the product and allows you to make sure it is just right before ordering. Very easy to use.

30 de novembro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

We’re especially glad to hear that your second experience was just as smooth and that the quality met your expectations. Our goal with the interactive jacket builder is to give customers full control and confidence in their design before ordering, so it’s great to hear that you found it easy and effective to use.

We appreciate your support and look forward to creating more custom pieces for you in the future.

Classificada 4 em 5 estrelas

Amazing!

The only issue I had was the delivery time. I ordered Nov 14th to try to get it before Christmas but I didn’t get it until right after the new year. However, the quality was amazing. The communication and follow up was awesome. They definitely brought my vision with the custom patches to life. Definitely would recommend but try to order wayyyy in advance if you’re trying to meet a deadline because of the production process.

15 de novembro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

Thank you for the great review and for sharing your experience. We’re glad you loved the quality and that the final jacket brought your vision to life. We appreciate your patience during the holiday production period and your helpful advice to order in advance. Thanks again for the recommendation — it truly means a lot to us.

Classificada 3 em 5 estrelas

My husband loves his jacket, BUT!

My husband loves his jacket BUT!!!.......I ordered my jacket Oct 30th, didnt get it until January 3rd. It was a Christmas gift. The website said it'll take 6 weeks from time of order until receiving. They reached out 2 weeks before Christmas,(6 week mark), showing me the finished product. I requsted a change to the jacket because I picked the wrong color. They fixed the change, but instead of his initials RGF, It said RFG, so they had to fix it again.

Overall, the jacket was made well. Nice quality, and he receives tons of compliments. Also, customer service was very responsive throughout the entire process. Had it not been for all the corrections and timeline issues, i'd give them 5 stars.

29 de outubro de 2025
logótipo da Varsity Base

Resposta da Varsity Base

Thank you for sharing your experience and for your patience throughout the process.

We’re very happy to hear your husband loves the jacket and that the quality and customer service met your expectations. We understand how disappointing it is when a gift doesn’t arrive on time, especially for the holidays. We’re actively taking extra steps to streamline our production and quality-check processes to help ensure future orders arrive within the expected timeframe.

We truly appreciate your feedback and are grateful you chose Varsity Base.

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