Ordered the perfect size not to big not to small I'm a 3X ordered a size bigger the jacket looks really nice has the perfect amount of pockets
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The website was incredibly easy to navigate, and our jacket arrived early. I was appreciative of the company's timely responses to questions asked, and the quality of the item we received. Highly reco... Ver mais
So, They stated their "Phone number is clearly stated on their home page"....Again with the misinformation, just plain lying!!! I have given my number to them several times with no response. They are... Ver mais
Great, bespoke jacket, the quality of the materials are top notch. Fast shipment, after three jackets ,Varsity Base is my goto. Company. You won't regret it.
A empresa respondeu
Informações sobre a empresa
- Loja de roupas de exterior
- Loja de roupa
- Loja de roupas desportivas
- Fabricante de vestuário desportivo
- Loja de roupas para jovens
Escrito pela empresa
Design your perfect custom letterman or varsity jacket with us! Trusted by over 7,000 schools across the U.S. and Canada, our jackets are the top choice for students, teams, and organizations looking for high-quality, personalized apparel. Made from premium melton wool and genuine cowhide leather, our jackets are built to last and make a bold statement. Choose from a wide range of styles and colors, including regular and crop-top designs, and customize every detail to fit your unique vision. We offer various collar styles like retro, sailor, and hooded options, and let you add a personal touch with custom patches—pick from our selection or upload your own design! With 24 vibrant color options and multiple material combinations, the possibilities are endless. Our jackets are perfect for corporate gifts, franchise milestones, employee celebrations, and school teams. Whether you're designing one jacket or outfitting a group, there's no minimum order quantity, and we’ll deliver your custom creation within 2-4 weeks. Our online jacket builder and expert in-house design team make it easy to bring your ideas to life. Create a jacket that reflects your style or honors a special occasion today!
Top Quality Letterman Jackets
Escrito pela empresa
- Great gift idea
- At Varsity Base, we know that the right business gift can make a powerful statement about your brand and your commitment to your employees, clients, and partners. That's why we're dedicated to helping you create custom varsity jackets that not only showcase your company's unique identity but also leave a lasting impression on everyone who receives them.
Free World Wide Shipping
Rush Shipping Available
In-stock jackets are shipped out the next day and all customized jackets are shipped within 21 days.
Informações de contacto
4455 E. Camelback Rd, 85018, Phoenix, Estados Unidos da América
- team@varsitybase.com
- www.varsitybase.com
Highly Customizable Letterman Jackets
4,3
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I haven't been disappointed with none…
I haven't been disappointed with none of the items I purchased from this company.
29 de novembro de 2025
Resposta da Varsity Base
That’s the kind of track record we love to hear about 😊
Thank you for your continued support — we’re excited to keep it that way!
Price and quality and customization…
Price and quality and customization with the website was excellent
28 de novembro de 2025
Resposta da Varsity Base
That’s the sweet spot we aim for 😄
Thanks for the love — we’re glad the quality, price, and customization hit the mark!
This is THE PLACE to order a custom letter jacket!!
I was a little hesitant to order from this website… you never know these days since there are so many scam websites out there. But let me just say- both of my custom jackets with custom patches arrived on time and looked amazing!! I would absolutely order from Varsity Base again.
29 de novembro de 2025
Resposta da Varsity Base
Totally get the hesitation — and we’re glad we turned it into confidence 😄
Thanks for trusting Varsity Base and for coming back for a second jacket. We can’t wait to make the next one!
Letterman is AMAZING
The letterman jacket is EXACTLY as previewed when I was putting it together! My son LOVES it!
27 de novembro de 2025
Resposta da Varsity Base
Preview to reality — nailed it 😄
We’re thrilled your son loves his jacket. Thanks for trusting Varsity Base!
Great quality product and it arrived on…
Great quality product and it arrived on time!
14 de novembro de 2025
Resposta da Varsity Base
Music to our ears 😄
Thanks for the kind words — we’re glad everything arrived on time and hit the quality mark!
Communication…
The quality of the jacket is excellent and looks good. The main problem is communication, when the jacket was going to take longer than originally said I was not told till after it was supposed to be done. I could not get an answer on to how long it would be and after I approved the jacket it took 4 days to ship.
13 de novembro de 2025
Resposta da Varsity Base
Thank you for your honest feedback.
We’re glad to hear you’re happy with the quality and look of the jacket. We understand the frustration around communication and timing, and we appreciate you calling this out. We’re actively improving our internal communication and production updates so customers are notified sooner if timelines change and have clearer expectations throughout the process. Thank you for your patience and for choosing Varsity Base.
Resposta da Varsity Base
That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!
The item didn’t arrive as informed and…
The item didn’t arrive as informed and was a little snugger that would have liked
13 de novembro de 2025
Resposta da Varsity Base
Thank you for sharing your feedback.
We’re sorry to hear the timing and fit weren’t exactly as expected. Because our jackets are custom-made, production timelines can sometimes shift, and fit preferences can vary. We appreciate you flagging this and will use your feedback to continue improving both communication and sizing guidance. Thank you for choosing Varsity Base.
Beautifully made with hihg quality…
Beautifully made with hihg quality materials, get lots of compliments.
12 de novembro de 2025
Resposta da Varsity Base
That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!
I still haven’t received jacket after…
I still haven’t received jacket after 1.5 months of ordering. I requested a mockup before production and it proceeded to production. Now im being told there would be charges to make changes.
26 de novembro de 2025
Resposta da Varsity Base
Thank you for sharing your concerns.
Because this jacket is fully custom, additional design changes requested after production has begun can affect both the timeline and cost. We were happy to accommodate the extra changes you requested, which is the main reason the order has taken longer than initially estimated. Our team has been in touch to explain the options and associated costs, and we’re committed to delivering the jacket exactly as approved. We appreciate your patience and the opportunity to clarify.
Resposta da Varsity Base
That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!
Poor communication
Poor communication, didn’t send pictures like told they would send when it was finished
26 de novembro de 2025
Resposta da Varsity Base
We understand the confusion. Our process has recently changed, and we no longer send final photos prior to shipping in order to streamline production and delivery timelines. We apologize if this wasn’t communicated clearly at the time of your order and appreciate you bringing it to our attention. Your feedback helps us improve how we communicate updates going forward.
Great product for the price and…
Great product for the price and delivered within targeted time frame.
14 de novembro de 2025
Resposta da Varsity Base
That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!
Jacket is very well made!
Jacket is very well made and the customer service is the best I've ever experienced.
10 de novembro de 2025
Resposta da Varsity Base
Thank you for your review!
The jacket came out nice
The jacket came out nice. Just the amount of time it took to make it. I ordered the jacket 11/24/25 hoping to receive by Christmas for a gift put didn’t receive until New Year’s Eve. Other than that no problem
23 de novembro de 2025
Resposta da Varsity Base
Thank you for your feedback.
We’re glad to hear the jacket came out nice and appreciate your patience. Holiday orders are our busiest time, and while we always aim to meet gift deadlines, production can extend during peak season. We truly appreciate your understanding and thank you for choosing Varsity Base.
Resposta da Varsity Base
That’s what we love to hear 😄
Thank you so much — we’re thrilled you love your jacket!
Updated review
I originally left a bad review due to the fact that I was waiting for a couple days for back and forth responses, but like I said when I received the piece I would update my review. Once I received the custom jacket I was very surprised by how well it was made. The only reason why I can’t give it 5 stars is just due to the lack of response time with emails. Other than that I was overall happy and satisfied with the custom piece that I ordered.
21 de novembro de 2025
Resposta da Varsity Base
Thank you for sharing your concerns.
We understand how frustrating this experience must have felt, especially for a custom piece. The delay was mainly due to the back-and-forth during the design confirmation stage, as we wanted to ensure every detail was correct before moving forward. We’re happy to share that the jacket has since been completed, and we truly hope the final result meets — or exceeds — your expectations.
We appreciate your patience and your honest feedback, which helps us continue improving our communication and overall experience.
Resposta da Varsity Base
Thank you! We’re so glad you think so 😊
I am extremely disappointed with Varsity Base Customer Service
I am extremely disappointed with Varsity Base and cannot recommend their service to anyone.
I ordered my jacket on November 14th, 2025, specifically timing my purchase to ensure delivery before Christmas. What followed was the most frustrating customer service experience I've ever encountered.
Despite contacting Varsity Base more than 10 times, I received nothing but empty assurances that my jacket would arrive on time. It didn't. The package wasn't even shipped until December 20th—just five days before Christmas—and was sent from India via FedEx Standard Shipping, virtually guaranteeing it would miss the holiday.
When I reached out again, Varsity Base claimed they would contact FedEx to expedite the delivery. Instead, my package became stuck in Memphis due to incomplete paperwork—an issue that was entirely preventable and clearly the result of poor preparation on Varsity Base's end. It was one inexcusable delay after another, and Varsity Base did absolutely nothing to resolve the situation or take responsibility.
Adding insult to injury, their email responses felt completely impersonal and AI-generated, showing zero genuine concern for my situation.
My jacket finally arrived on December 29th—four days after Christmas and completely useless for its intended purpose. Not once did I receive an apology from Varsity Base.
This company has lost my business permanently. If you value reliability, transparency, and actual customer service, I strongly suggest you look elsewhere.
14 de novembro de 2025
Opinião espontânea
Resposta da Varsity Base
hank you for taking the time to share your experience.
We’re truly sorry that your order did not arrive in time for Christmas and understand how disappointing that is, especially when the jacket was intended as a gift. Varsity Base specializes in fully custom, made-to-order jackets, and as outlined in our Terms & Conditions, production timelines are estimates. While we always aim to complete and ship orders within the stated timeframe, delays can occasionally occur—particularly during peak holiday periods and when orders require additional coordination or international shipping.
That said, we recognize that clearer communication during this process would have helped set better expectations, and we appreciate you bringing this to our attention. We regret that your experience fell short of what we strive to deliver and that the timing impacted the purpose of your purchase.
We’re continuously working to improve our production planning, documentation processes, and customer communication to reduce delays and provide more consistent updates moving forward. Your feedback has been noted and will help us refine those systems.
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