Vena Cava Opiniões 

45
TrustScore: 2.5 em 5

2,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not order from this company it’s a scam. Ordered acupuncture needles at the beginning of May, it’s now end of July and I still haven’t received. I have sent multiple emails with no response. Avoid... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Item never arrived, raised my concerns via phone, online chat and email with Venacava.co.uk, they ignored all my messages. After almost 2 months of silence, I raised a case with PayPal, venacava.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Awful. Customer service non existent. Never received my order. Waited to supposed delivery date and nothing received, so I call, they said they would call me back, they never did! So I emailed and the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My audiology tools arrived this morning and I'm really pleased with the quality. Everything feels well made and carefully packaged. It can be difficult find suppliers that pay attention to the smaller... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos hospitalares
  2. Serviços médicos locais
  3. Centro médico
  4. Fabricante de equipamento médico
  5. Fornecedor de equipamento médico
  6. Grupo médico

Escrito pela empresa

Vena Cava is a UK-based supplier of high-quality medical equipment, clinical consumables, and healthcare essentials, serving NHS organisations, private clinics, care homes, universities, and individual healthcare professionals. Built with a strong focus on reliability, efficiency, and value, we aim to simplify the sourcing of medical supplies for professionals who need dependable products without delays or complications. Our product range covers everything from diagnostic equipment and stethoscopes to infection control products, medical furniture, and everyday clinical consumables. We work closely with trusted manufacturers and recognised healthcare brands to ensure that every product we supply meets strict quality and performance standards expected in modern clinical environments. At Vena Cava, we understand that timely delivery and clear communication are critical in healthcare. That’s why we prioritise fast dispatch, transparent order updates, and responsive customer support. Whether you are placing a routine order or sourcing specialised equipment, our goal is to make the process seamless and stress-free. We are continuously expanding our catalogue and improving our service to meet the evolving needs of the healthcare sector. With a growing customer base across the UK, Vena Cava is committed to becoming a trusted long-term partner for medical procurement. Explore our full range at www.venacava.co.uk and discover a smarter way to source medical supplies.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

45 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,4

Todas as opiniões

(45)

17 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Missing product

I’ve ordered a product from you and not received it
you gave me a Royal Mail tracking number it did not track item
very poor emailed and called service centre for response and refund,as I assume the product has been lost or never sent no reply still waiting as I would just like my money to be refunded very very poor company
Review edit Sat 1 feb thank you for reply but shouldn’t have to put my poor experience on trust pilot to get a response from company

13 de janeiro de 2025
Opinião espontânea
logótipo da Vena Cava

Resposta da Vena Cava

Dear Kerry,

We sincerely apologize for the inconvenience you’ve faced. After investigating your order, it appears that Royal Mail misplaced the package, which is why the tracking number did not update correctly.

As a customer-focused company, we take full responsibility for this and have issued a full refund for your order. We are absorbing the cost of the lost product to ensure you are not out of pocket. You should see the refund reflected in your account shortly.

We truly regret this experience and appreciate your patience. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

Classificada 5 em 5 estrelas

A friendly company supplying everything I needed at a good price

Good pricing, friendly communication, fast delivery. A great company to use for all your medical supplies. I would certainly use them again and recommend them.

26 de setembro de 2024
Opinião espontânea
logótipo da Vena Cava

Resposta da Vena Cava

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Providing friendly service, great prices, and fast delivery is what we strive for, and it's wonderful to know that we met your expectations. We look forward to serving you again and appreciate your recommendation!

Classificada 5 em 5 estrelas

Very good communication

Very good communication, the product is good quality for reasonable price.

4 de julho de 2024
Opinião espontânea
logótipo da Vena Cava

Resposta da Vena Cava

Thank you for your review Anna, we really appreciate it!

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