Verdivine Opiniões 

51
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

this was quite literally the most gorgeous package i have ever opened! it truly felt hand-packed with care, down to every detail. the wrapping paper, the ribbons, note card & necklace was just stunnin... Ver mais

Classificada 1 em 5 estrelas

Please read! I write this review after having personal experience with this company. Verdivine is not a legitimate company. It prides and sells itself as a UK based company, founded by 3 artists a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful locket and it was wrapped nicely. Most importantly, Verdivine was very attentive and responsive to my concerns and questions. They answered both of my emails promptly (considering the time d... Ver mais

Classificada 5 em 5 estrelas

During my purchase,I had a few questions about the product, and the customer service team was incredibly responsive. They not only answered all my queries promptly but also offered additional tips to... Ver mais

Informações sobre a empresa


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

51 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(51)

10 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Long shipping time

The packaging is good. However, the delivery time was longer than I anticipated, which was a bit frustrating. While I’m happy with the product, I wish the shipping had been faster.

8 de setembro de 2024
Classificada 4 em 5 estrelas

Great value

Bought some lavender pieces.The attention to detail in the design and finish makes these pieces stand out, and they feel like a true luxury at a great price. Definitely a worthwhile purchase!

25 de agosto de 2024
Classificada 4 em 5 estrelas

I purchased a bear charm bracelet

I purchased a bear charm bracelet, and after wearing it for just a few days, the chain broke, which was disappointing. However, when I reached out to customer service, they were quick to respond and sent me a brand new bracelet without any hassle.

6 de setembro de 2024
Classificada 5 em 5 estrelas

Adorable

These fruit charms are beyond cute—they look just like tiny fruits! I’m so happy with this purchase and love how they add a playful touch to any outfit.

27 de agosto de 2024
Classificada 1 em 5 estrelas

Breach of consumer protection regulations

Verdivine's general terms and conditions of sale do not actually mention a physical address of the company, which is a legal requirement for any online sales site according to European legislation (Directive 2011/83/EU). The absence of this information could constitute an infringement of consumer protection regulations, particularly with regard to transparency.

6 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

During my purchase,I had a few…

During my purchase,I had a few questions about the product, and the customer service team was incredibly responsive. They not only answered all my queries promptly but also offered additional tips to help me make the best choice. The whole process was smooth,and my order arrived on time, perfectly packaged.

6 de setembro de 2024
Classificada 5 em 5 estrelas

Good experience

The website was smooth.The shipping was fast, and the bracelet looked just as stunning in person as it did online.

29 de agosto de 2024
Classificada 5 em 5 estrelas

Great variety

The variety they offer feels like a treasure trove for anyone who loves jewelry, with so many beautiful options to choose from. I’m especially drawn to their fruit jewelry, which are fun and stylish.

25 de agosto de 2024
logótipo da Verdivine

Resposta da Verdivine

Thank you for your kind words! We’re so glad you love the variety of our jewelry, especially the fruit designs. We hope to keep bringing you pieces that you enjoy!

Best regards,
Verdivine Customer Service Team

Classificada 5 em 5 estrelas

As someone who loves nature-inspired…

As someone who loves nature-inspired jewelry, I couldn't resist picking up several necklaces and earrings from their floral collections. The rose pieces are my absolute favorite-they're so charming! Highly recommended.

3 de setembro de 2024
logótipo da Verdivine

Resposta da Verdivine

Thank you for your wonderful feedback! We’re thrilled to hear you love our nature-inspired jewelry, especially the rose pieces. Your recommendation means a lot to us!

Best regards,
Verdivine Customer Service Team

Classificada 1 em 5 estrelas

Please read!

Please read! I write this review after having personal experience with this company.
Verdivine is not a legitimate company. It prides and sells itself as a UK based company, founded by 3 artists and that all their jewellery are meticulously designed, crafted and handmade in a studio in Covent Garden. The prices on the website are hefty to try and reflect this.
This IS NOT TRUE. The contact number on the website does not exist. The owner is from another country, China, and owns other retail websites, selling the same products, all with different background stories.
Reviews from the other websites say that the jewellery is terribly made, breaks and tarnishes easily and some can be found on Aliexpress, for a fraction of the cost.
It is a scam. And it is illegal.

12 de julho de 2024
Opinião espontânea
logótipo da Verdivine

Resposta da Verdivine

Dear customer

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with Verdivine did not meet your expectations.

First and foremost, we would like to clarify that Verdivine only operates one official retail website (https://verdivine.com/), and we are not affiliated with any other websites that might be selling similar products. We kindly ask that you refrain from making false accusations.

We want to firmly state that Verdivine is a legitimate and fully operational business. All our products are self-designed, and we work with production partners worldwide. We also have a clear return and exchange policy. Any claims that we are running a scam or operating illegally are completely untrue.

Regarding the contact number, we have rechecked it, and it is functioning correctly. If you had any difficulty reaching us, we sincerely apologize and encourage you to try again or contact us via email or whatsapp for further assistance.

Currently, we are unable to find your order in our system. Please feel free to provide us with additional information, and we will be happy to help. At Verdivine, we take great pride in the quality and design of our products, ensuring that each piece meets our high standards. If you have any concerns about the quality of the product you received, please contact our customer service team directly. We are committed to resolving any issues, whether by offering a replacement or a refund.

Thank you again for your feedback.

Best regards,
Verdivine Customer Service Team

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