Versus Law Solicitors Opiniões 

Resposta da Versus Law Solicitors

15/10/2025

Dear Josie,

Thank you so much for your lovely feedback and for trusting us with your house purchase. We’re delighted to hear that Kushada provided you with clear communication and support throughout the process — she takes great pride in making sure every client feels informed and reassured from start to finish.

We’re so pleased your sister recommended us and that we were able to deliver the level of service you both expected. We wish you all the best in your new home, and we’d be honoured to assist you again in the future should you ever need us.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

15/10/2025

Dear Miss Shafoor,

Thank you so much for taking the time to share your experience. We’re delighted to hear that your property purchase went smoothly and that Katarzyna made the process as stress-free and efficient as possible.

Her professionalism, attention to detail, and commitment to client care are qualities we value deeply, and we’re so pleased that this came through in your experience. Completing a property purchase is a major milestone, and it’s wonderful to know that Katarzyna played a key role in helping you reach it with ease and confidence.

We wish you every happiness in your new home, and should you ever need us again — whether for another purchase, sale, or any other legal matter — we’d be honoured to assist.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

15/10/2025

Dear Kowin,

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that Katarzyna supported you so well throughout your house-buying journey and helped make what can often be a stressful process feel smooth and straightforward.

Her professionalism, patience, and attention to detail are qualities we truly value at Versus Law, and we’re so pleased they made such a positive difference for you.

We really appreciate your kind recommendation and wish you all the very best in your new home.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

15/10/2025

Dear Nicola,

Thank you so much for your kind review and recommendation. We’re thrilled to hear that you had such a positive experience working with Kushada and that her communication and responsiveness made the process smooth and stress-free.

We’re incredibly proud of the dedication shown by our conveyancing team, and it’s wonderful to know that their efforts have earned your trust. We look forward to assisting you again with your next property transaction.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

5/10/2025

Dear Javier,

Thank you so much for your thoughtful review and for taking the time to share your experience. We’re delighted to hear that your first home purchase went smoothly and that Kushada was able to make the process clear and stress-free for you.

We pride ourselves on being responsive, approachable, and supportive — especially for first-time buyers who are navigating the process for the first time — and it’s wonderful to see that reflected in your experience.

We’ll be sure to pass your kind words on to Kushada, who will be thrilled to hear your feedback.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

4/10/2025

Dear Customer,

Thank you for your review and for taking the time to share your experience. We’re delighted to hear that you found our service to be great.

At Versus Law, we strive to make every client’s journey as smooth and straightforward as possible, so it’s always encouraging to receive such positive feedback.

We truly appreciate your trust in us and look forward to supporting you again in the future, should you ever need further assistance.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

1/10/2025

Dear Farhat,

Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that your sale went through so smoothly and within just 2.5 weeks – that is a fantastic result!

It’s wonderful to know that Kushada, your conveyancer, provided the responsive, attentive, and professional service you describe. She takes great pride in guiding clients through the process with clear communication and efficiency, and your feedback is a true reflection of her dedication.

We are so pleased that she was able to secure the completion date you wanted and make the entire transaction feel straightforward and stress-free.

We greatly appreciate your recommendation and your trust in Versus Law.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

30/09/2025

Dear Nikki,

Thank you so much for your heartfelt review. We are truly delighted to hear how well you were supported by Semera. Your words capture exactly the qualities that make her such a valued member of our team – her professionalism, expertise, and, above all, her compassion and dedication to clients.

It means a great deal to us that you felt reassured, heard, and backed at every step of your matter. We always strive to provide not only excellent legal support but also the human understanding that can make a real difference during challenging times.

We will be sure to share your feedback with Semera, and I know she will be touched by your kind words. Thank you again for your trust and recommendation – it is very much appreciated.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

29/09/2025

Dear Bawan,

Thank you very much for your kind words. We are so pleased to hear that you had such a positive experience with our team. Clear and consistent communication is something we pride ourselves on, so it’s wonderful to know you felt supported and well looked after throughout your matter.

Your feedback means a great deal to us, and we’re delighted that you are happy with the service you received.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

29/09/2025

Dear Tasmin,

Thank you for taking the time to leave such a heartfelt review. We are delighted to hear how much of a difference Semera made during what sounds like a very challenging housing situation. Her professionalism, speed, and depth of knowledge are qualities we greatly value, and it’s wonderful to know that she was able to provide you with both effective solutions and reassurance throughout the process.

We are especially pleased that you felt supported not only by her expertise but also by her kindness and warmth. That combination of skill and care is exactly what we aim to deliver for all our clients, and your feedback reflects this perfectly.

We are truly grateful for your trust in us, and we’ll be sure to share your kind words with Semera and the team.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

26/09/2025

Dear Cristinel,

Thank you for your kind words. We’re so pleased to hear that you felt well supported throughout your matter, and we truly appreciate your feedback.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

26/09/2025

Dear Dawn,

Thank you so much for your wonderful feedback. We’re delighted to hear that you received such a professional service and that Semera stood out for her speed, responsiveness, and dedication.

Semera is a highly valued member of our team, known for her commitment to going above and beyond for clients. It’s fantastic to know that her efforts made such a difference to your experience and that you consider her the best you’ve ever worked with. Your words are a real credit to her professionalism and client-focused approach.

At Versus Law, we pride ourselves on providing not only legal expertise but also reassurance, clarity, and proactive communication throughout each matter. Hearing that Semera delivered on all of these fronts is a great reflection of the service we aim to provide to all clients.

Thank you again for taking the time to share your experience. We truly value your recommendation and look forward to being of service to you again in the future.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

25/09/2025

Dear Mr Fox,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Semera Bibi was able to provide you with the fast, efficient, and attentive service that you deserved.

Semera is highly regarded by both colleagues and clients alike for her professionalism, meticulous approach, and commitment to achieving the very best outcomes. It’s wonderful to know that these qualities shone through in your matter and that she was able to support you every step of the way.

At Versus Law, we place great importance on clear communication and proactive client care, so your recognition of Semera’s efforts is very encouraging for us all. Feedback like yours reassures us that our dedication to detail and to going the extra mile makes a real difference.

We’re truly grateful for your trust in our firm and hope that should you require assistance in the future, you will feel confident in returning to us.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

23/09/2025

Dear Rachael,

We’re sorry that you remain unhappy. As explained previously, the current delay sits with a third-party lawyer while a Land Registry application is pending. We continue to chase proactively, but until that external step is concluded your transaction is, unfortunately, affected. This is out of our hands until HMLR process this.

For accuracy: the suggestion that you have received only one email since 2024 is not correct. We have kept you updated, responded to the emails you listed, and provided a full written timeline of actions taken. We also spoke with you in June and offered to chase the matter and provide you with updates weekly; you advised at that time that this was not necessary. If you would now prefer weekly chasers, we will implement that immediately and copy you into each one.

Regarding the email about fraudulent payment requests: this is a standard client-safety alert we send to protect clients from scammers. It is not related to any issue with your funds, which are held in our regulated client account in accordance with the SRA Accounts Rules. We can provide a statement of account and confirmation of receipt at any time on request.

If you wish, we can also treat this review as a formal complaint. To date, we have not received a formal complaint from you; if you would like us to proceed, we will open a complaint file, acknowledge it directly, and investigate under our internal procedure so you receive a full and fair response. (If, after our final response, you remain dissatisfied, you may refer the matter to the Legal Ombudsman.)

Please contact us at info@versuslaw.co.uk
or 0161 249 5087 and ask for Natalie Moylan or one of the partners so we can speak with you directly. We want to resolve this constructively and will continue to press the third parties and keep you informed. We will try to reach out to you over the next day or so to discuss fully, as it is not appropriate to deal with specifics here.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

22/09/2025

Dear Ms Hoing,

Thank you for sharing your experience. We’re genuinely sorry for the upset caused by the length of time and the communication issues you describe. We fully appreciate how challenging estate and Land Registry matters can be for families.

For transparency, we have already engaged with you through our internal procedure and, as you know, the issues you raised were addressed and the matter has since been concluded. While some cases do not go to plan, it’s our responsibility to put things right. We’ve reviewed what happened, reinforced our handover and checking steps, and remain committed to clearer, more proactive updates.

If there is anything further you would like us to revisit—or if you’d like us to liaise with your current solicitors on any residual Land Registry points—please contact us at info@versuslaw.co.uk
or 0161 249 5087 and ask for one of the partners. We’re always here to make amends and to help.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

Actualizada a 18/09/2025

Dear Mr Evans,

We are very sorry to read your review and to hear of your concerns. This is not the level of service we want any of our clients to experience.

As solicitors, we are unable to go into the details of your case on a public platform due to client confidentiality. However, please be assured that all conveyancing matters are given priority by our team, and it is unusual for transactions to experience prolonged delays unless there are external factors beyond our control.

We have checked our records and at present we do not have a complaint registered under your name. We have a clear and accessible internal complaints procedure, and we strongly encourage you to use this as the first step so we can investigate your matter fully and provide a detailed explanation.

To enable us to look into this matter urgently and provide you with a full explanation, we would kindly ask that you contact us directly. You can email info@versuslaw.co.uk
or call our office on 0161 249 5087 and ask for Natalie Moylan or one of the partners.

Please be assured that we take all concerns very seriously and are committed to resolving any issues as quickly as possible. We would welcome the opportunity to discuss this with you directly and work towards a positive resolution.

EDIT (18 September 2025 - 15:21): For clarity, under the SRA’s terminology a complaint is any expression of dissatisfaction that requires a response. Although we do not currently have a formal complaint recorded in your name, we will treat your review and subsequent correspondence as a complaint from today. We will open a complaint file, acknowledge it directly, and set out the next steps and timescales for a full and fair response (ordinarily within up to eight weeks, in line with the Legal Ombudsman scheme rules). For completeness, the SRA is our regulator and deals with professional conduct; concerns about service are for the Legal Ombudsman, who will normally only consider a matter after the firm has had the opportunity to investigate and issue a final response.

We attempted to telephone you because you had expressed dissatisfaction but had not initiated our complaints procedure; it is professional and appropriate to make prompt contact so we can understand concerns and, where needed, put things right. This is irrespective of the content of any review, which is your right. We see no reason for your insinuation that it is somehow peculiar for a regulated law firm to contact a client to understand fully the reasons for their dissatisfaction when a review has been posted online and notified directly to the firm. We do sometimes acknowledge reviews outside office hours to ensure they are picked up quickly (in your case it was actioned by a Partner at 1.26am on 18/9/25 and your review was notified to us at 10.28pm on 17/9/25).

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

18/09/2025

Dear Paul,

Thank you so much for your wonderful review. We’re delighted to hear that you found our conveyancing service responsive, efficient, and exactly what you required.

It’s particularly rewarding to know that your companies will be switching to Versus Law for all regular conveyancing — this is the greatest compliment we could receive. Our team will continue to provide the same high standards of service, ensuring your matters are handled with care, speed, and professionalism.

We truly appreciate your trust in us and look forward to working with you on future transactions.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

18/08/2025

Dear Edward,

Thank you for sharing your feedback. We’re so pleased to hear that working with Natalie made the process straightforward and easy for you. She truly is a joy to work with, not only for our clients but also for all of us here at Versus Law. Her dedication, professionalism, and approachable nature make her an invaluable part of our team, and we’re delighted that this shone through in your experience.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to leave these kind words.

Warm regards,
The Versus Law Team
www.versuslaw.co.uk

Resposta da Versus Law Solicitors

7/08/2025

Dear Christine,

Thank you so much for taking the time to leave such a thoughtful review.

We’re thrilled to hear that you had a positive experience with Umar Shamly during the sale of your flat. At Versus Law, we strive to provide a responsive and personable service, so it's especially pleasing to hear that having direct access to your solicitor and receiving consistent updates made a meaningful difference.

Umar works diligently to ensure clients feel supported and informed throughout the process, and your kind words will mean a lot to him and the wider team.

We truly appreciate your recommendation and look forward to assisting you again in the future, should you ever need us.

Warm regards,
The Versus Law Team