Vets Now Opiniões 

25 578
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a wonderful, caring, professional team you have at Vets Now, Bury, Manchester. Super Helpful and sensitive reception, the very skilled nurses - and your team of Vets, cared for our little 5 yea... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The nurse and vet who treated my cat's burst abscess were kind and understanding, giving clear advice. It was an emergency appointment and I was somewhat prepared for a high cost. However, £350 jus... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you to vet Nicola for her rapid and excellent work in helping our sick dog. She showed great care and professionalism. She kept us informed every step of the way. Her logical and systematic met... Ver mais

Classificada 5 em 5 estrelas

The attention to detail, the genuine concern for our pet and the warm and friendly manner we were greeted with. The explanation by the vet about what tests were undertaken and their results and the ge... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço veterinário de emergência
  2. Veterinário

Sobre Vets Now

Escrito pela empresa

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

26 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(25 578)

1953 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you to vet Nicola for her rapid…

Thank you to vet Nicola for her rapid and excellent work in helping our sick dog. She showed great care and professionalism. She kept us informed every step of the way. Her logical and systematic methodology led to a quick diagnosis and start of treatment.
She quickly contacted further expert advice and managed a swift onward referral to Bristol vet hospital.

11 de agosto de 2026
Classificada 5 em 5 estrelas

Had to make an emergency appointment…

Had to make an emergency appointment out of hours.
Good service lovely staff.They identifed what was wrong with my cat. After a couple of injections and a course of antibiotics Put my mind at rest and now cat is back to her normal crazy self.

28 de julho de 2026
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Resposta da Vets Now

Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 5 em 5 estrelas

Wall to wall professional care and skills demonstrated,

What a wonderful, caring, professional team you have at Vets Now, Bury, Manchester.
Super Helpful and sensitive reception, the very skilled nurses - and your team of Vets, cared for our little 5 year old dog who came to you a very poorly dog and sadly died.
However one shining light in the sorry saga, is the wall to wall professional care and skills demonstrated, and the warm sympathetic nature of every single person we encountered, right from walking through the front door! - We Hope VETS NOW you are very proud of the a team at Bury Old Road - they should be!

10 de agosto de 2026
Opinião espontânea
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Resposta da Vets Now

Hi Michael, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Classificada 5 em 5 estrelas

So helpful when I had to bring my dog…

So helpful when I had to bring my dog in out of hours emergency.

11 de agosto de 2026
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Resposta da Vets Now

Hi Nicole, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 5 em 5 estrelas

Exemplary care and attention to detail

The attention to detail, the genuine concern for our pet and the warm and friendly manner we were greeted with. The explanation by the vet about what tests were undertaken and their results and the genuine interest in our pet was exceptional. It was a Sunday but no sense that we were an inconvenience and no hurry just authentic compassionate care. I would definitely use again.

9 de agosto de 2026
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Resposta da Vets Now

Hi Naomi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 5 em 5 estrelas

Reassurance given and fast service

Reassurance given and fast service
Good to know there is somewhere to go when it outwith normal hours.

11 de agosto de 2026
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Resposta da Vets Now

Hi Stephen, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 4 em 5 estrelas

The nurse and vet who treated my cat's…

The nurse and vet who treated my cat's burst abscess were kind and understanding, giving
clear advice. It was an emergency appointment and I was somewhat prepared for a high cost. However, £350 just for a consultation was a bit of a shock as was final bill of £626.

11 de agosto de 2026
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Resposta da Vets Now

Hi Jill, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

Classificada 5 em 5 estrelas

I'm so grateful for the experience I…

I'm so grateful for the experience I had. Didn't have to wait long, the vet we saw, Alex was amazing, did everything he could and did it quickly, he truly went above and beyond!

8 de agosto de 2026
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Resposta da Vets Now

Hi Emma, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 5 em 5 estrelas

The staff were so lovely and kind…

The staff were so lovely and kind despite the desperately sad circumstances. I will always be thankful for how they cared for our beautiful Princess and the compassion they showed.

9 de agosto de 2026
Opinião espontânea
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Resposta da Vets Now

Hi Tracy, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.

Classificada 5 em 5 estrelas

I had to wait veryabout 20 minutes after my…

I had to wait about 20 minutes after my appointment time but other than that it was a very great service the vet who was called Jo was very good with Oscar and gave good advice

10 de agosto de 2026
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Resposta da Vets Now

Hi Ian, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 2 em 5 estrelas

Waited 2.5 hours

Waited 2.5 hours
Extortionate prices

10 de agosto de 2026
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Resposta da Vets Now

Hi Rob, we appreciate you taking the time to provide feedback. We’re all animal lovers at Vets Now and can understand the frustration of having to wait a while for your pet to be seen by a veterinary professional. If you’d like to read more about our running costs, prices and where our profits go, please visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

Classificada 5 em 5 estrelas

It was a sad but needy experience.

It was a sad but needy experience I had. The staff were excellent with a touch of emperthy.

9 de agosto de 2026
Opinião espontânea
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Resposta da Vets Now

Hi Christopher, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.

Classificada 5 em 5 estrelas

Staff were helpful and friendly and…

Staff were helpful and friendly and the service was excellent.

7 de agosto de 2026
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Resposta da Vets Now

Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Classificada 5 em 5 estrelas

Calming vets - could do with air conditioning.

Whilst we got there and the vet there decided she was a dog person rather than a cat person, the vet we ended up with was the nicest and calmest vet we have ever met and our cat who was hurt did not make a fuss about her touching him. He liked being with her so we were lucky at that outcome. She was calm, polite, knowledgable and so stress releiving she is an untapped gem there. I would recommend her every single time. Why did I say about the other vet? well, she was told we were waiting, then a family came in with a dog and she basically dealt with them rather than us. That actually is so unprofessional and whilst they had a lovely dog, thats not what you do to people coming to your practice and paying the £300 plus fee for out of hours. I hope she is spoken to and warned that it was noticed. The lovely dark haired vet we had was much nicer and far more respectful to the pets and people. Shame you on you blonde lady.

6 de agosto de 2026
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Resposta da Vets Now

Hi Sarah, thanks for taking the time to leave us a review. We really appreciate your kind words. Sorry that you feel someone was prioritised over yourself and your pet however cases are treated on a triage basis. Have a great day.

Classificada 5 em 5 estrelas

I had to take my poorly pup to vets now…

I had to take my poorly pup to vets now last night they was very quick in seeing my pet extremely helpful in sorting insurance and fast pain relief staff are wonderful people 🤍

7 de agosto de 2026
Opinião espontânea
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Resposta da Vets Now

Hi Laurice, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day

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