Fast “Very poor customer service. I ordered 3 bottles of Mrs Whites at £20 each. When the order arrived (approximately 5 weeks ago), one of the 3 bottles had been broken in transit. I have emailed cu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fast “Very poor customer service. I ordered 3 bottles of Mrs Whites at £20 each. When the order arrived (approximately 5 weeks ago), one of the 3 bottles had been broken in transit. I have emailed cu... Ver mais
A empresa respondeu
I tend to only leave reviews when I've had a negative experience, but I wanted to make an exception in this case. I ordered from Victoria Health for the first time yesterday and the products arrived t... Ver mais
A empresa respondeu
Never heard of Victoria Health until I found they sell a perfume that I can't buy anywhere else. So my very first order. I'm so impressed with how quick my order arrived. Within 2 days!!! Beautif... Ver mais
A empresa respondeu
Very impressed. Only wanted one item, most other sites had minimum £50 spend to qualify so already a win. Am always dubious with sites I've not come across so the good reviews reassuring. Simple proce... Ver mais
IMPORTANT NOTICE: THIS IS NOT THE OFFICIAL REVIEW PAGE FOR VICTORIA HEALTH FOR OUR OFFICIAL CUSTOMER REVIEWS, FOR CURRENT REVIEWS, PLEASE SEE THE VICTORIAHEALTH.COM WEBSITE WHERE YOU CAN SEE PRODUCT AND COMPANY REVIEWS CLEARLY, ALL OF WHICH ARE VERIFIED. THESE REVIEWS ARE NOT VERIFIED.
Unit 5, Atlantic Business Centre, Stirling Way, Stirling Way,, WD6 2fq, Borehamwood, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've just received my first order from Victoiahealth and it arrived quickly.
Order paced on 13th April and arrived today, 15th.
It was well packed and will definitely order again.
I've ordered from them about a dozen times. Sometimes they take a while to ship the products because they are not in stock but when they do receive stock they ship the products immediately, and they arrive QUICKLY. I'm talking 8 days to another continent with not-so-expensive and we have very bad postal service, so this site is a standout. I enjoy shopping there because the customer service is great (I got an underfilled product and they are sending a replacement with no problems whatsoever.) The shipping is not the cheapest (its about 10gbp on average) but it's so worth it.
So i placed an order in October and after 2 weeks wrote to the customer service to check where my order would be at. Was given an invalid tracking number and after waiting for another 2 weeks I wrote to them again. the customer service was horrible and rude, informing me they didn't receive updates from the invalid tracking number provided and didn't know where my order was. to date I have yet received my order.
I think this company are fantastic- I've only ordered two products so far as I've only just discovered them however I think their customer service is outstanding! I had a reaction to one of the products and emailed them to ask if they'd the same feedback from anyone else. Without me even requesting it, they refunded my money instantly!
A lot of other beauty companies could learn from the way they conduct their business.
Ordered the brushes yeaterday and they arrived today...excellent quick service. Could not recoment enough the products were well packadged and excellent quality. Can't wait to start using my real techniques brushes. Will definetly be having a browse on the website to see if there is anything else I fancy.
Fast delivery and almost impeccable service. They even sent me the same item twice free of charge because the first one got lost in the mail.
Jeg fandt Victoria Health via Google, da jeg ledte efter en hårkur, som jeg ikke længere kan finde herhjemme. Jeg fandt den på deres hjemmeside, bestilte den, og to dage efter ankom den til Danmark. Jeg opfatter Victoria Health som en meget professionel og troværdig hjemmeside og vil helt sikkert bruge den igen næste gang!
I found this site on the beauty bible website last year and i've used them lots since then. The site is vast and i could spend hours trawling through all the things they have. They have great offers and send out a newsletter each month to let you know about new items. It's easy to place orders, p&p is very reasonable and i've always received deliveries within 3 days.
I have bought various items online at this store over the last couple of years and the service is always excellent. Products arrive quickly, are well packed and there are often samples of other products to try. They also send a comprehensive news letter reviewing their new products and findings. Great!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.