Our X1 was at Vines for its MoT and a small service. As always, the overall experience was what you'd expect from a very professional and well run Company. All staff are very courteous, and everythi... Ver mais
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Excellent service very helpful and polite staff I was very happy with the service department they made the chain for my tyre and replaced it Also my car was cleaned all with very pleasant atmosphe... Ver mais
The car went in for a safety recall. I was given an appointment for fitting within a couple of weeks, which was good. On the day, there was no delay in checking in and I was given an estimated lu... Ver mais
Went for a service. Overall, a fantastic experience. Great customer service, comfortable seating areas, didn’t have to wait too long either. My only gripe is there is never enough parking. I’ve been a... Ver mais
Informações sobre a empresa
Informações de contacto
21 Moorfield Rd, Slyfield Industrial Estate, GU1 1RD, Guildford, Reino Unido
- info@vinesgroup.net
- www.vinesofguildfordbmw.co.uk
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X1 at Vines for its MoT and a…
Our X1 was at Vines for its MoT and a small service.
As always, the overall experience was what you'd expect from a very professional and well run Company.
All staff are very courteous, and everything went very smoothly from drop-off to collection.
Car in for service and investigation…
Car in for service and investigation from previous inspection. Great service as prior and kept informed throughout. Clean car after a welcomed bonus!
Good service and good communication…
Good service and good communication from them
Excellent service very helpful and…
Excellent service very helpful and polite staff
I was very happy with the service department they made the chain for my tyre and replaced it
Also my car was cleaned all with very pleasant atmosphere
Thank you
Vines of Guildford always provide great…
Vines of Guildford always provide great service. I know that my car is in safe hands, thank you!
Matt on the service dept was very good
Matt on the service dept was very communicative, did exactly what he said he would, kept me informed throughout the process
High standard of service. Happy to recommend!
I was quoted a price for and oil and filter service to my BMW. Agreed a time and date. All went to plan. The cost provided was what I paid. No hidden extras. A courtesy call around lunchtime to tell me the service was complete in the car is ready for collection was appreciated. Quite often with other dealers I have had to chase until the end of the day to find out what is happening with my car. Not at Vines! Very courteous staff. Great service. 
A great service from Vines
A great service from Vines, adaptable and attentive as always. Nice to see your car cleaned as you leave as well.
The car went in for a safety recall
The car went in for a safety recall. I was given an appointment for fitting within a couple of weeks, which was good. On the day, there was no delay in checking in and I was given an estimated lunchtime pickup time. I received a call an hour before the estimate to say the work had been completed.
The car received a complementary wash and polish.
So I am entirely happy with the level of service and the care taken of my vehicle.
I'm happy to recommend Vines.
Courteous and very helpful staff
Courteous and very helpful staff - both Blake and Scott
Excellent service
Excellent service. Friendly and efficient.
Fantastic customer service especially…
Fantastic customer service especially from Ed
Yearly service and MOT
Was there at 8-15 was all checked in in 5 minuets asked to have my car back by 13-30 was told I would receive a call around that time got the call promised went to their showroom to pick up my car on my way home before 14-00 great service
All good
All good, repairs done ahead of time at quoted cost.
Roger
advice and help was very good overall
Service and help was very good overall, but car parking is very sparse.
Service with a smile
Vines always provides a genuine personal experience service starting with a friendly welcome followed by a reliable and informative service throughout.
A well priced service for an older M2…
A well priced service for an older M2 with easy drop-off and pick-up. I also appreciated the car being cleaned.
bmw ix issue and very helpful staff
Our bmw ix was showing a warning message. I am happy to say that Vines were very efficient at getting the required part and fitting it. The staff were really friendly and helped to entertain my 4 year old grandson who accompanied me to the showroom.
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