I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... Ver mais
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Leia as opiniões dos outros
Everything arrived on time & intact & thoroughly enjoyed by the participants !!Thank you as always reliable & your hampers full of delicious contents !!!! Rosie Hill
Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Ver mais
A empresa respondeu
I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... Ver mais
Informações sobre a empresa
Sobre Virginia Hayward
Escrito pela empresa
Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
Informações de contacto
Virginia Hayward, Boundary House, SP7 9BT, Shaftesbury, Reino Unido
- 01747 851 515
- sales@virginiahayward.com
- www.virginiahayward.com
4,5
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 82% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order
Easy to order. Good price. Sent as gift. Delivered on time. Presentation good.
Only two issues: unable to edit address as sending to a flat and needed to change; also would have appreciated an email to advise delivered.
8 de junho de 2026
Good choice of gifts at a reasonable…
Good choice of gifts at a reasonable price. Nice website too.
5 de junho de 2026
Easy to use website and browse…
Easy to use website and browse products, good range of hampers and gifts and checkout is easy as well
24 de novembro de 2025
the message i wanted to be sent with was not sent dont offer this if you are not going to send a dirty message.…
the message i wanted to be sent with the present was not sent with the basket ,it was a joke to my sister and its not your place to not send a joke message even if it is a bit dirty , keep to what you do best the chocolates.
4 de junho de 2026
Resposta da Virginia Hayward
Good Morning,
Thank you for your feedback however I have checked your order following this review and I can see your gift message is indeed present on your order, we do not remove gift messages on our orders.
If you view our presentation and packaging tab on our website it will advise you that your gift message would have been on the outside of the delivery carton under a peel and reveal label for your recipient to see.
Kindest Regards
Isabella
From selection to ordering and delivery…
From selection to ordering and delivery the process is always smooth and our customer satisfaction is high.
4 de junho de 2026
Easy to order
Easy to order. My friend was thrilled with her birthday present. Thank you.
2 de junho de 2026
A prompt confirmation of order
A prompt confirmation of order, delivered as promised, both the recipients were delighted by the hampers.
Will use this company again
2 de junho de 2026
Easy and efficient site to use and…
Easy and efficient site to use and quick delivery
2 de junho de 2026
Top class
Good choice, easy ordering, free postage, excellent communication, great beer. Many thanks.
1 de junho de 2026
Quick and efficient
Quick and easy to order with good communication and rapid delivery. Was a gift and the recipients were really pleased. I would use them again
29 de maio de 2026
Ordered 10 days before our anniversary…
Ordered 10 days before our anniversary paid for selected date in advance and the hamper came 3 days late. Not worth the money paid.
28 de maio de 2026
Resposta da Virginia Hayward
Good morning, Michael,
We are very sorry there was a delay in delivery of your hamper. I can see from the tracking it was despatched from us when required, however there was a delay at the FedEx depot which is what caused the delay.
I can see we refunded your named day delivery charge as the hamper wasn't delivered on the required date, and we are sorry it was delayed.
However, I do hope the hamper was enjoyed by your recipient.
Kind regards,
Gemma
Virginia Hayward
Appalling delivery service via…
Appalling delivery service via FedEx…gift (which did finally arrive and was appreciated when it did) was due on Thursday morning prior to a staff member leaving the company. Not only did it not arrive but I had to ring on Thursday afternoon, Friday lunchtime and eventually Tuesday of this week only to be told the same thing each time - it’s due for delivery by 6pm tonight…every. Single. Time. I won’t use this company again as they’ve proved unreliable to deliver on the date promised … go and learn how to do it from Amazon!
27 de maio de 2026
Resposta da Virginia Hayward
Good morning, Steven.
We do apologise for the delay of your gift caused by FedEx, unfortunately, as they are an external courier, all we can do is communicate what they tell us, which was their was a delay at there delivery depot.
We will certainly pass this feedback onto our account manager and we sincerely apologise for your experience.
Kind regards,
Gemma
Virginia Hayward
The hamper was delivered to my…
The hamper was delivered to my husband's brother for his 80th birthday. He was thrilled with the hamper, it was delivered on time and was a great success.
19 de maio de 2026
We ordered prosecco and chocolate to be…
We ordered prosecco and chocolate to be delivered to a newly engaged couple. After several days nothing had arrived. When we raised it with Virginia Hayward they claimed it had bed delivered. When we queried this they sent a photo from the courier showing a bundle of parcels lying on the ground of the common area of the building. No attempt was made to deliver to the flat. I raised this with Virginia Hayward but they have not responded.
In response, I emailed Virginia Hayward on 28th April but the message was blocked. I have resent several times since but each one is blocked.
27 de abril de 2026
Opinião espontânea
Resposta da Virginia Hayward
Good afternoon, Allan,
I have seen from our emails, you called us on 27.04.26 regarding the delivery, where we then provided POD by email, but we unfortunately haven't received any response from you giving any further details.
If you could please email us with the problem, we can get this resolved for you as soon as possible, our email address is sales@virginiahayward.com.
Kind regards,
Gemma
Virginia Hayward
Afternoon, Allan,
I have spoken to our IT department, who have fixed the problem with your email. I will respond to the email and hopefully get this issue resolved.
Kind regards,
Gemma
Smooth ordering and delivery
Delivered as arranged and informed me of the person who signed for it.
7 de maio de 2026
A great selection for all occasions
A great selection for all occasions. Delivery went without a hitch, and our friend who it was for was extremely happy with it.
13 de maio de 2026
Very good purchase im sure the person i…
Very good purchase im sure the person i brought it for will love it thank you
11 de maio de 2026
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