VisionDirect.com.au Opiniões 

Big hassle. Ordered glasses with the wrong lense. Went through the return process and they submitted a replacement order for the corrected lenses at the same price. The replacement was pending the return before it was sent to me.

I sent the original back and paid for shipping. Once they received the return back, they cancelled the replacement order that was pending, and then put up the price $88 and said I had to pay it to get the replacement because the correct lenses were more expensive - they did not say this previously.

After I complained, they applied a discount of 10% to bring the extra amount down to $56. I appreciate the effort to fix things, but this should have been disclosed earlier so I could have bought the glasses elsewhere and just gotten the refund instead of wasting my time.

love the glasses,love the shape. Ordered black pair & another pink pair. So cheap compared to local places.

brilliant communication. Lovely glasses. Quick delivery

The price was reasonable. Site was easy to navigate.

Fast delivery. Good price

I had a good experience shopping with vision direct. I love my glasses. The quality of my glasses is really good and I go it for a really good price. Thank you

Easy to deal with and product as advertised ; virtual try on on website works well.

Good service, great knowledgeable optometrist asked the right questions with a terrific tech team and helpful support staff very happy with your product reading glasses fit and look great with a good price and delivery was quick and efficient and I appreciate all the above and i have already recommended your business to friends thank you to all involved

Good price, fast delivery…. Will be back

Nice glasses

Found and sourced the hard to find sunnies I was looking for.

Good customer service, easy to talk to and responded promptly

They'll probably delete this, but here's a real review from an actual customer for those considering using this company. DONT DO IT! If I could give 0 Stars I would.
I ordered some sunglasses from this company in February and only just received the correct lenses last week! It took them 4 goes to get them right. They kept sending me a reading prescription for sunglasses, despite my prescription clearly showing I was near sighted. Each time it didn't feel right I had to go into Specsavers to get the lenses checked, and even they couldn't believe I kept receiving reading lenses, especially given my prescription and the fact they were sunglasses. Every time I messaged them I spoke with someone different, and had to explain it all over again. Then wait another 2 weeks for my replacement lenses, only to be given reading lenses yet again! Steer clear of this company. I read other reviews from people having similar issues, and that should have been a red flag, but the proce was OK, so gave them a try. Big mistake. So here's your warning, hopefully I save someone else the heartache.

The pricing on frames is good but the prescription option on lenses especially progressives limited.

Avoid this shop! They charged me for expensive multifocal lenses but delivered cheap single-vision lenses instead. My optometrist confirmed the error, but Vision Direct refuses to take responsibility. They tried to make me pay for the return postage on their own mistake and have now ghosted my emails. Total lack of integrity and terrible customer service.

Quick, easy and timely - happy

Had a great experience, thanks alot!

Staff , everyone involved
Was terrific. Glassses great !
Delivery spot on.

With the courier company loosing and delivering the parcel to the wrong address the Vision customer service team were extremely helpful in resolving the issue. The glasses are excellent and my wife loves them, they are great quality and good value for the price.

Great fit, super comfy and thr magnetic sunglasses work a treat