Vitalife Health Opiniões 

83
•
TrustScore: 1.5 em 5

1,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Prices good website nice but... Ordered and Green Tea sent seemingly waited a month no delivery contacted and they were chasing then today about 7 weeks after order returned undelivered. It never a... Ver mais

Classificada 1 em 5 estrelas

Bought some Method Daily Shower spray and delivery was attempted, however DPD said they could not deliver it as the item was completely crushed, we refused delivery and and it was sent back. I contact... Ver mais

Classificada 1 em 5 estrelas

AVOID!!! They are EXTREMELY SKETCHY! I made an order, they marked it as shipped on the same day. Two weeks later, still no items nor information regarding delivery, every email I sent got a response... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

2 orders have been received both with the wrong product, have emailed twice through the contact us page, 10 days on and not a word from them over £50 down the drain. This is a lesson to everyone, b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Beleza e bem-estar

Informação fornecida por diversas fontes externas

100% natural health products. Strictly no highly-processed or artificial ingredients in any of our products, just simple, pure, natural goodness.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

83 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(83)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

High-quality products

Great products. It took a bit longer than expected for my item to get packed and shipped. However, they are prompt in in replying to emails and once it did get shipped, it got delivered quickly to my address in North America.

Very happy with service and will definitely use again without hesitation.

10 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Scam Company

Scam Company
Order placed, money taken 11 days ago.. order showing as not yet picked.. they ignore emails and messages.
No phone number available..

7 de abril de 2022
Opinião espontânea
logótipo da Vitalife Health

Resposta da Vitalife Health

Hi Heather,

I'm very sorry to hear of your negative experience.

First, let me please address the title of your review as this is not correct. We offer over 50,000 lines online, and have successfully served hundreds of thousands of customers since our establishment in 2009. We would not still be in business if we were operating a scam.

With this in-mind, please could you reconsider the title of your review as it is very damaging for our small, hard-working family business.

In terms of your order, unfortunately we have been having supply issues with this particular line lately. We have been scouring our network of suppliers to address the issue and source more stock.

This is why your order hasn't yet left our warehouse.

I do apologise if communication regarding this has been missed - but our customer service team do try to be as pro-active as possible at reaching-out to customers when problems like this occur.

In terms of incoming communication, I'm speaking with our customer service team at the moment to ascertain what may have happened here. We use Zendesk to monitor all enquiries and ensure they are responded to satisfactorily and quickly, so I'll be checking the records to get to the bottom of the issue. Please bear with me for an update on this.

I'll speak with the CS team and have this order refunded asap in the meantime.

I apologise again for any inconvenience caused. I just wanted to express that we are a legitimate, hard-working, small, family team and we have been attempting to remedy the supply issue behind the scenes so that we can fulfil this item for you. I'm sorry if our communication on this matter was not received so that you had more insight into the matter.

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam. When I ordered a bulk of 12 tea tree powder, in the confirmation email there is no information regarding what I have ordered so I can't use it against them later. It just contains a tracking link. When it arrived there are only 6. There is no number to call, only an online form for contact them, when you send it there is no confirmation of it ever being received. No answer. Nothing. Look at where it's located, Rotherham! Surprise, not!! Don't buy from them! They list items at cheap prices but what you actually get works out a lot more expensive than anywhere else. Scammers!
P. S. Don't bother posting your standard response saying how sorry you are and your helpline is always open. Lie, lie lie! You never replied to me!

8 de outubro de 2021
Classificada 3 em 5 estrelas

Received My Refund successfully

I initially was sceptical of this company because I had the same experience as the Swedish Customer to products to Germany. I was convinced that Brtexit was the reason for products not being delievered. However, Customer Services contacted me and explained that DHL had forgotton to scan at some point in transport and it was thus returned at Toll.... They offered to resend it again but I chose the refund. I have changed my rating from 1 star to 3 as they did refund me, but it had taken a month and I was still disappointed.

27 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

This website is awesome

This website is awesome. I can find all natural products which was not easy before to find and with good quality. Also the website is really awesome with no problems while ordering. Thank you Vitalife health.

10 de junho de 2021
Opinião espontânea
logótipo da Vitalife Health

Resposta da Vitalife Health

Thank you for your feedback regarding our site. We recently relaunched with a new design and platform so it's great to hear this sort of feedback. Thanks for taking the time to leave your review :)

Classificada 5 em 5 estrelas

I love the fact that they're still…

I love the fact that they're still serving the EU during Brexit, these are the only people I can find doing this! They also have a huge range of products, all of which have no harmful ingredients in them!

25 de abril de 2021
Opinião espontânea
logótipo da Vitalife Health

Resposta da Vitalife Health

Thanks for taking the time to share your review Philip. It is a difficult time for International orders following Brexit, but we're still offering this service so we can get our items to people like yourself :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais