I ordered a side table for my sofa and I received it within a couple of days. Fabulous customer service! Thank you Viva Lagoon team!
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Leia as opiniões dos outros
A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Ver mais
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Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Ver mais
A empresa respondeu
Absolutely love our new coffee table. Customer service/communication was excellent, from day of placing our order to day of delivery. Everyone went out of their way to make sure the product arrived on... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Informações de contacto
11-12 Old Bond Street, W1S 4PN, London, Reino Unido
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,7
Excelente
406 opiniões
Pede aos clientes que escrevam opiniões
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Living Room Furniture - Side Table
I ordered a side table for my sofa and I received it within a couple of days. Fabulous customer service! Thank you Viva Lagoon team!
10 de agosto de 2026
Great customer service
Great customer service - my order arrived earlier than expected - very happy with my purchases.
15 de julho de 2026
Ordered my 2 sun loungers on bank…
Ordered my 2 sun loungers on bank holiday Monday and the loungers were delivered on Tuesday. Would absolutely recommend this company, very friendly and incredibly efficient. Easily 5 stars from me
7 de abril de 2026
Just excellent
Just excellent. Kheira was amazing throughout. Product worth the money.
23 de março de 2026
Excellent service
The seller provided an excellent experience. One of the bowls arrived damaged, but after I reported it, they immediately offered to send a replacement. The new item was delivered as promised. Communication throughout the process was polite, clear, and very helpful. Highly reliable and professional seller.
21 de janeiro de 2026
Excellent service
Excellent service. I wanted a vase which showed as being the last in stock. Based on other TP reviews (re lack of stock) I contacted the company to check they actually had it in stock before I purchased it online. They called back within a couple of hours and it arrived the next day. Excellent! And the vase is beautiful.
20 de março de 2026
Opinião espontânea
Lovely cushions and very good customer…
Lovely cushions and very good customer service
17 de fevereiro de 2026
HIGHLY RECOMMENDED
Great experience with Viva Lagoon; excellent communication and customer service. Ordering process was straightforward, item was well-packed and delivery was prompt.
Unfortunately, the item I ordered had a fault which had been obscured by a label, probably before it had even got to Viva Lagoon, so they themselves would have been unaware. They got back to me very promptly with the offer of a replacement and without having to return the faulty item. The issue was resolved smoothly and without any hassle.
Highly recommend this business.
10 de janeiro de 2026
Opinião espontânea
Excellent service
Excellent service, received quickly, I will be returning - thanks
29 de dezembro de 2025
Product was delivered on time
Product was delivered on time, with minimum fuss, & in good condition.
30 de dezembro de 2025
Very quick delivery.
30 de dezembro de 2025
Kept in contact and delivery was…
Kept in contact and delivery was roughly the amount of weeks expected
24 de novembro de 2025
Excellent customer service.
8 de outubro de 2025
Product fine but only one towel sent…
Product fine but only one towel sent instead of two.
9 de setembro de 2025
Quick service.
The service is extremely quick and efficient.
However the bath mat states that it is slip resistant and it definitely isn't, rather disappointing!
26 de agosto de 2025
Resposta da Viva Lagoon
Dear Christine,
Thank you for the feed back and we are sorry for the mistake on our website.
We will call you today to arrange for collection of the bathmat and arrange for a refund if you choose to return the item.
Warm regards
The team
Towel set arrived minus 1 hand towel
Towel set arrived minus 1 hand towel, replacement sent however there was snags, contacted company & replacement sent again without any quibbling. Very quick responses. Would use company again
15 de agosto de 2025
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