Vodafone UK - Alton Opiniões 

241
•
TrustScore: 5 em 5

4,9

72 High Street, GU34 1ET Alton, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into Vodafone in Alton and Tom was very helpful and polite and he transferred my old phone info to a new phone and recommended a good contract plan. I would recommend this store. Jane

A empresa respondeu

Classificada 5 em 5 estrelas

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 72 High Street, GU34 1ET, Alton, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(241)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ellie was so helpful and the upgrade…

Ellie was so helpful and the upgrade was seamless. Thank you for great service. This is why I stay with Vodafone 🤗

14 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Colette,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

needed a cheap pay as you go phone and…

needed a cheap pay as you go phone and Ellie in store sorted one out for me and helped me get it set up

29 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Sam,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Well done Vodafone!!

Even though the store is partially closed for security measures, the team inside were beyond helpful! I hope they manage to stay safe and well done to Vodafone for looking after their team, it’s good to see!

30 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Harriet,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom very helpful

Tom very helpful. And quick would recommend to friends

10 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Paula,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Store team were wonderful with me and…

Store team were wonderful with me and my husband, we asked so many questions and they were just very very helpful. Thank you, Lorraine and Barry

8 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Lorraine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

alton team were very helpful

20 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant service (Luke) Alton

Brilliant service (Luke) Alton

12 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Lindsey,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

the team in store were good

the team in store were good. better than the call centre happy

17 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Abdul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sam transferred my data from old to new…

Sam transferred my data from old to new phone, pleased with the help, pleased.

18 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Margery,

Thank you for your review for Sam. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Team Alton are the team to beat

Ellie was a delight, everything sorted pronto! Thank you so much.

18 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Timothy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Luke dealt with our request easily and efficiently

Luke dealt with our request easily and efficiently. We enjoyed going in and talking in person and was the main reason we chose Vodafone.

11 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Georgina. Thank you for your review for Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I’ve just been to the store in Alton

I’ve just been to the store in Alton, I’ve been taking care by Ellie she was lovely and very helpful i can’t thank her enough 😊

11 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Marco. Thank you for your review for Ellie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful team

Great staff

28 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Amir,

Thanks for sharing this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Best team!

Emma, Tom and the fantastic manger are a fantastic and efficient team. They understand ultimate customer service and were able facilitate all aspects of

11 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ellie was a pleasure to deal with

Ellie was a pleasure to deal with. Very happy with the experience.

24 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Angela,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was great help setting up my phone

Tom was great help setting up my phone. I always have a lovely service when coming into this store

20 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hello, Glinda,

It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was great help with setting up and…

Tom was great help with setting up and wiping my old phone to factory settings. Thank you very much for your kind service

8 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Fred. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was fab and really helpful and…

Tom was fab and really helpful and really patient.

4 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was very help full with me helping…

Tom was very help full with me helping to choose the right phone contract and air time as required. He fully explained how the phone works and showed me. As being 70 years old I am not very phone or tech savvy.. first class member of staff in the alton store.. and a first class service from him.

3 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was great help while setting up my…

Tom was great help while setting up my phone. I always get a lot of help in this store

19 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Roger,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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