Vodafone UK - Alton Opiniões 

241
•
TrustScore: 5 em 5

4,9

72 High Street, GU34 1ET Alton, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into Vodafone in Alton and Tom was very helpful and polite and he transferred my old phone info to a new phone and recommended a good contract plan. I would recommend this store. Jane

A empresa respondeu

Classificada 5 em 5 estrelas

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 72 High Street, GU34 1ET, Alton, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(241)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ben was friendly and efficient

Ben was friendly and efficient

25 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Rachel. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Been in Vodafone Alton branch this…

Been in Vodafone Alton branch this morning to upgrade my phone and get a new SIM for my daughter. Luke was beyond helpful and polite. Very informative. Highly recommend

16 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Georgie,

This is a great review for Luke. We’re glad to hear you've upgraded with us and your daughters had a new SIM. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Very kind and helpful

3 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Thanks for the five star review, Austin! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Naz and Matt was helpful

Naz was helpful

1 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Alan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was very polite and gave a great…

Tom was very polite and gave a great service

19 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi John,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Matt helping my…

Excellent service from Matt helping my mother move to a new phone.

13 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Helen, It's great to see Matt was so helpful to your mum. Hope she's loving her new phone.
Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Naz was great and highly recommended.

12 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hello Raymond,

Thank you for your feedback. We're delighted you had a 5 star experience in store with Naz.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt is a total star

Matt is a total star! Dazed and confused pensioner sorted and happy 👌🏼

9 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Sue,

It's great to hear about your recent experience and feedback for Matt. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Great service

5 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Anon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom an advisor at Alton Vodafone shop

Tom an advisor at Alton Vodafone shop, helped me set up my father’s phone. Very helpful young man. Would thoroughly recommend this shop to other people.

5 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Julie,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt extremely helpful and explained…

Matt extremely helpful and explained everything thing in layman's terms. No pressure to purchase new phone. However, I had already decided to have a new one. I also opt for him to set up my new phone which was great.

1 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Lyn,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great charming service tom

Great charming service

1 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Diana,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Wait 1h to get seen

Online told me I needed to visit branch
Went there and waited for nearly an hour to talk to a member of staff.

Recommend yo go elsewhere

23 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Gary,

I am sorry for your experience in one of our branches. If there anything we can help with at all, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good service in Alton today by Tom…

Very good service in Alton today by Tom & Naz.
I can highly recommend even on a very busy Saturday.
Thank you

10 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Janet,

Thanks for taking the time to leave a 5 star review about your experience with Tom and Naz.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was fantastic and Naz was great at…

Tom was fantastic and Naz was great at helping me.

10 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Vicky,

Thank you for your review. We really appreciate the 5 stars! If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom at the Alton store gave us superb…

Tom at the Alton store gave us superb service when upgrading our phone . Very friendly and knowledgeable

9 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Susie, thanks for your feedback for Tom. It's great to see they were so helpful with your upgrade.
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was courteous friendly and…

Tom was courteous friendly and knowledgeable. He also had amazing IT skills. Goes out of his way to help

24 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Sandra,

Thank you for your review! We're really glad to hear you had a great experience with Tom and got your issue sorted.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

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