Vodafone UK - Alton Opiniões 

241
•
TrustScore: 5 em 5

4,9

72 High Street, GU34 1ET Alton, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into Vodafone in Alton and Tom was very helpful and polite and he transferred my old phone info to a new phone and recommended a good contract plan. I would recommend this store. Jane

A empresa respondeu

Classificada 5 em 5 estrelas

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 72 High Street, GU34 1ET, Alton, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(241)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant service from Tom

Brilliant service from Tom. Everything was carried out perfectly.

12 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hello Nigel,

We're so glad to hear that Tom provided amazing customer service! Thank you for taking the time to leave your feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Naz was awesome

Naz was awesome, it wasn't an easy process for him to set up 2 new phones, but he made it all easy for us!!
Thanks

4 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Hannah,

Thanks for letting us know what an amazing job Naz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Naz

2 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Fiona,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Awesome help to buy a new phone.

1 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Stuart,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Still NO offers of free ear phones or…

Still NO offers of free ear phones or £100 cash back or access to Disney plus after being offered this at the time of the sale. Even after 2 previous reviews Vodafone haven’t tried to help .
The offer relates to S23 handset it’s a CON CON CON
Just another SCAM as it seems we can’t be heard we’ll go quiet and Vodafone is still big.

2 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Mr Vincent,

We have no account access via this channel so you would need to contact one of the support channels on either LiveChat: vodafone.uk/2LCJiTm over the phone on 0333 304 0191 or by dropping the Social Media Team a message on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Mo and Matt were extremely helpful and…

Mo and Matt were extremely helpful and knowledgeable and assisted me putting two accounts together and upgrading 4 tariffs for my family according to each demand. Many thanks.

15 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Charlie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt was very helpful and helped us get…

Matt was very helpful and helped us get cheaper deals. Can’t complain!

15 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Alice,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Prajeet and Naz have been amazing

Prajeet and Naz have been amazing. Tom prepped up the deal a few weeks before

An Amazing team, so helpful and knowledgeable.

7 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Always Brillaint service

7 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Pete,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt was learning but did his very best…

Matt was learning but did his very best and I thank him for it.

16 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Michael,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Easy to sort out the new phone and…

Easy to sort out the new phone and upgrade. Genuinely nice guys in store, helpful and funny with it.

11 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 star very impressed with with…

5 star very impressed with with knowledge and helpfulness

11 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt the new guy was very helpful

Matt the new guy was very helpful. Hope he goes all the way

7 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

4 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

More than happy with the service

2 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly helpful staff

16 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Ian,

Thanks for taking your time to leave this review our Alton store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Very informative

Very informative, very patient, excellent service. Thankyou

16 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Kim,

This is lovely feedback for our Alton store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Naz was amazing helped me out with…

Naz was amazing helped me out with everything i needed

10 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing staff Prajeet and Naz were very…

Amazing staff Prajeet and Naz were very helpful.

5 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Alton

Resposta da Vodafone UK - Alton

Hi Beverley. Thank you for your review for Prajeet and Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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