My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Ver mais
A empresa respondeu
Localização
Alterar localização39 High Street, SP10 1LP Andover, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Ver mais
A empresa respondeu
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Ver mais
A empresa respondeu
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Andover
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
39 High Street, SP10 1LP, Andover, Reino Unido
5,0
Excelente
535 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jake was very helpful in helping me get…
Jake was very helpful in helping me get a new phone
21 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Gladys,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was a great help from the moment I…
Josh was a great help from the moment I walked into the store. Very happy with the service I received
18 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Josh helped sort my phone for me
18 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service today in the shop…
Excellent service today in the shop today. Robbie was able to find and fix the issue on my phone with rapid speed. Thanks for a wonderful and speedy service!
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Richard,
Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in Vodafone recently
Great experience in Vodafone recently! Paige was very welcoming & friendly, she explained everything so clearly & got us a really good deal- thank you
13 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Kayley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience in Andover Vodafone today…
My experience in Andover Vodafone today was really good and helped put my mind at ease. I sat with Robbie and he was really nice and very knowledgeable
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Went in to Vodafone today to pick my…
Went in to Vodafone today to pick my new phone and for help to transfer my information from my old phone. Thank you Robbie for your help and patience with me learning how to use my new phone.
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Customer service was fantastic
Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Edward,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Robbie has been very helpful and very…
Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was excellent.
I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.
13 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hi Robin, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Refused to give me a receipt for my…
Refused to give me a receipt for my router return, I wont be happy if you charge me.
12 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Kymm,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that is not our intention to deliver anything less than excellent service. Please come to chat our team on facebook at 👉vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Robbie understood my requirements
Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.
12 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terri was really helpful with…
Terri was really helpful with explaining my contract
12 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was so helpful and provided me…
Paige was so helpful and provided me with excellent customer service, thank you
11 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Louise,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was a lot of help and got me the…
Jake was a lot of help and got me the best price for what was needed
11 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone purchase
Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff
Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young girl page Paige
The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey June,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri provided outstanding service that…
Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Andover
Hey Rockel,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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