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Vodafone UK - Andover Opiniões 

535
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TrustScore: 5 em 5

5,0

Operadora de redes móveis
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39 High Street, SP10 1LP Andover, GB

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Andover

Escrito pela empresa

Brands Available Here: Vodafone & Three  Visit Our Website - Vodafone Visit Our Website - Three

Informações de contacto

  • 39 High Street, SP10 1LP, Andover, Reino Unido

5,0

Excelente

TrustScore: 5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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5,0

Todas as opiniões

(535)

39 739 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Paige was very helpful thank you

Paige was very helpful thank you

9 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Malcolm,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ross was very very helpful and I am…

Ross was very very helpful and I am very happy with all
My savings he got me. He was very patient and so informative

9 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Jacky

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience

Great experience , very helpful , coudnt ask for more
Thanks Terri , you made my day after all the issues with Three

9 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Antonio,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ross was really helpful when dealing…

Ross was really helpful when dealing with my query in store and helped me find a new plan

8 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Karen,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Josh helped me get a new device and…

Josh helped me get a new device and also helped me get a good deal

6 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Laurence,

Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige was very prompt and first class…

Paige was very prompt and first class service thank you

6 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige was very helpful and professional

Paige was very helpful and professional

6 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Kane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service by ross went above…

Amazing service by ross went above and beyond, so helpful. And nothing was to much to ask for

4 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service from Paige

Great customer service from Paige, I was very grateful

2 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Erdal,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jake has been very helpful today and…

Jake has been very helpful today and very patient with an old lady I appreciate the assistance

2 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Janet,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you Terri

Thank you Terri, you have been brillant, and great service transfering my old phone to the new phone. Great service all round.😀

1 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jake was very good in Andover today…

Jake was very good in Andover today with a phone upgrade

30 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rob was a great help in store today

Rob was a great help in store today. Excellent customer service and very efficient

30 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Kim,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Popped in to find out about charges…

Popped in to find out about charges when going abroad. Paige in Andover store was very helpful

29 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Karen,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige was wonderful and very helpful.

Paige was wonderful and very helpful.

28 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Paul,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige was so good really helped me out…

Paige was so good really helped me out with my phone, great customer service.

27 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Paige,

Thanks for the lovely review and fantastic support for Andy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige was great

Paige was great! Helped me with my phone and lock screen thank you!

28 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Shaun,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige thank you for your help

Paige thank you for your help
Visiting to open my monthly contract in a very nice and kind way helped me and did the job for me, I'm glad to have partnered with you, thank you again

27 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Matin,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Excellent face-to-face assistance, contractual terms not made clear

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige, she was excellent, clear, friendly and customer focused. However, once I read the contract summary at home it says that my monthly charge will go up by 33% over two years when I thought I had signed up for a two-year contract at £21 per month. I still don’t understand this.

24 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey Jackson,

Thank you for taking the time to share your experience. I’m really pleased to hear that the process of opening your Mobile Broadband account was straightforward and that Paige provided excellent, clear, and friendly service — I’ll be sure to pass that feedback on.

I understand your concern regarding the contract summary and the increase in your monthly charge, and I appreciate how confusing and frustrating this must be, especially when you were expecting a fixed £21 per month over a two‑year contract. What you’re seeing in the summary is likely due to the annual price increase that applies during the contract term, which is detailed in the terms and conditions. I appreciate that this may not have been clear at the point of sale, and I’m sorry for any misunderstanding this has caused.

To get a full breakdown of the charges on your account and discuss your options, I’d recommend speaking directly with our Mobile Broadband team, who can review the contract with you in detail. You can reach them by calling 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm
If you feel this wasn’t explained clearly during signup and you’d like this raised as an official complaint, please reach out to my team on Facebook at vodafone.uk/2Fpnah2, and we’ll be happy to help further.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paige gave me exceptional service today…

Paige gave me exceptional service today she truly is a star

25 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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