28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Ver mais
A empresa respondeu
Localização
Alterar localização2 County Square, TN23 1YA Ashford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
A empresa respondeu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Ver mais
A empresa respondeu
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ashford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 County Square, TN23 1YA, Ashford, Reino Unido
4,9
Excelente
257 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bradley
Bradley, the assistant helping me was superb. Very assertive and helpful.
24 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi. Thank you for your review for Bradley. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Another miracle preformed by Joe at…
Another miracle preformed by Joe at Ashford Vodafone shop. Sorting out a recently purchased iPhone. Thanks very much.
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Joe is amazing
I was served by Joe in the ashford Vodafone store and am very happy with the service. Joe helped me understand my options to upgrade my
Phone and how to optimise my storage on my phone and with my iCloud. I felt really assured and confident in making choices with Joes Guidance.
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Harriet,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joe was very patient and thorough as…
Joe was very patient and thorough as sorted out two phone upgrades for my Dad and me
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Culley,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you Joe for all the professional…
Thank you Joe for all the professional advice and thank you for being so patient.
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Simon,
Thank you for your review for Joe. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The advisor I dealt with with was Owen…
The advisor I dealt with with was Owen he had brilliant customer service. He really went into detail about the phone. Also helped me transfer my data from my old phone to my new phone.
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi David. Thank you for your review for Owen. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ashford
Hi Sarah. Thank you for your review for Bradley. It's always lovely to such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The best part of my day today was…
The best part of my day today was meeting Alex at Ashford Vodafone. Alex was extremely helpful and sorted out my new contract and mobile phone with ease. 110% for knowledge, helpfulness and politeness.
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi there,
This is lovely feedback for Alex. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was very helpful Very professional…
Joe was very helpful Very professional excellent service
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi John,
This is amazing feedback for Joe. Thanks for leaving this review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was very helpful with my data…
Joe was very helpful with my data transfer today and everything came over nicely
4 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi there,
Thanks for the great feedback! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joleen was outstanding!!
Joleen was outstanding today she helped me get a new phone and everything transferred over perfectly!
2 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Carole,
Thanks for your review for Joleen. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was amazing
Took a trip to Vodaphone Ashford today, needed to replace my iPhone 6 😂.
Joe in the store was most helpful, knowledgeable and sorted everything for me 👍.
Had a great experience, definitely would visit again!
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Nigel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service!
I was helped today in Vodaphone Ashford by Owen, he couldn’t have been more helpful. He solved the problems I had with ease. A+ service! Very pleased!
12 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Joe was very helpful
Joe was very helpful, friendly and professional service. Helped me upgrade to a new iPhone. Would recommend to everyone.
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service very jelpfup
Great service very jelpfup
very friendly people served today by Joe and Owen , excellent
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Patricia,
Thanks for the great review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service
Amazing customer service , went in and got out with my new contract and new phone in a 30 minute time !!!!
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very good service delivered by Alex at…
Very good service delivered by Alex at Ashford store!👍👏
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ashford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Alex was incredibly helpful and…
Alex was incredibly helpful and explained everything really clearly
10 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hello, Sarah,
It's great to hear about the positive experience which you've had with Alex. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent friendly service
Sadly they were unable to help me but the service and attitude from the young lady who helped me was second to none can not fault them and will be back thank you
5 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent helpful staff Joe and Owen so…
Excellent helpful staff Joe and Owen so helpful. Sorted problem quickly and professionally
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi Mr Agar,
This is lovely feedback for Joe and Owen. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.