Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Ver mais
A empresa respondeu
2 County Square, TN23 1YA Ashford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Ver mais
A empresa respondeu
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit. Rob was friendly, professional, and took the time to explain everyth... Ver mais
A empresa respondeu
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three. His customer service was excellent in porting our numbers back to Vodafone.... Ver mais
A empresa respondeu
Emma was fantastic today in sorting out an issue I had with my account. Superb service.
A empresa respondeu
Escrito pela empresa
2 County Square, TN23 1YA, Ashford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Emma was fantastic today in sorting out an issue I had with my account. Superb service.

Resposta da Vodafone UK - Ashford
Emma was very nice and was very helpful

Resposta da Vodafone UK - Ashford
Matt has been a wonderful help & we’re back on track now. Thank you so much

Resposta da Vodafone UK - Ashford
Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

Resposta da Vodafone UK - Ashford
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

Resposta da Vodafone UK - Ashford
Brilliant customer service by Owen. Solved my query.

Resposta da Vodafone UK - Ashford
Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

Resposta da Vodafone UK - Ashford
Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

Resposta da Vodafone UK - Ashford
Alex was able to help with a few problems on my phone. Very helpful!

Resposta da Vodafone UK - Ashford
Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

Resposta da Vodafone UK - Ashford
Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!

Resposta da Vodafone UK - Ashford
Owen was fabulous, very helpful and very patient great customer service

Resposta da Vodafone UK - Ashford
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.
Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.
It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

Resposta da Vodafone UK - Ashford
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

Resposta da Vodafone UK - Ashford
Owen was a great help with helping organize a new contract

Resposta da Vodafone UK - Ashford
Fantastic!
Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.

Resposta da Vodafone UK - Ashford
Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)

Resposta da Vodafone UK - Ashford
LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee

Resposta da Vodafone UK - Ashford
Matt was extremely helpful and patient in setting up my new phone. Excellent service.

Resposta da Vodafone UK - Ashford
Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!

Resposta da Vodafone UK - Ashford
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