I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also kno... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Thomas was so helpful and provided us with all the different pricing options. Very friendly service! Highly recommend. Very happy with the new phone.
A empresa respondeu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Ver mais
A empresa respondeu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ballymena
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Reino Unido
4,9
Excelente
130 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Very fast service,and friendly staff
Very fast service,and friendly staff
8 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Marian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The consultant David was great at…
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in person. Delivery was quick. I recommend Vodafone Ballymena.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great people awful systems
Ciaran and his colleagues were great. The systems they had to use were dreadful. 2.5 hours to buy 2 iPhones. Vodafone senior staff should spend a day using this dogs dinner of systems to fully appreciate their staff.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Eddie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Patience
Katy had the patience of Job. We were in to get phones and Broadband and Katy was very knowledgeable and answered everything we asked. Very pleasant experience.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good
All good. Excellent service. Special thanks to David.
31 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Aleksandr,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David
David, was helpful, knowledgeable and very pleasant to deal with
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Sharon,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from lovely people
Ciaran and Yasmin were so nice and friendly. They really helped me choose the best broadband for our home.
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey David,
Thanks for the lovely review and fantastic support for Ciaran and Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Go instore, do not ring them!!
David has been more than helpful over this past week. I would always deal instore as your operatives on the phone are shocking. The only reason I will currently stay with Vodafone is because of David and his team.
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Lorna,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Ciaran who was a new…
I was served by Ciaran who was a new team member training with David the store manager.
I had Very positive experience, great customer service from a professional team, highly recommend.
They listened attentively to what I wanted and matched my needs with a great deal on a new phone,ipad and broadband. Explaining everything fully at each stage and saving me money also, full marks!
16 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Stanley,
Thanks for the lovely review and fantastic support for Ciaran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience today with Vodafone
Great experience today talking to and being served by David. I would highly recommend going to Vodafone fairhill Ballymena. Really helpful and considering to all my needs.
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Joe,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
David and the gang in the Ballymena…
David and the gang in the Ballymena helped me out a lot with a problem. I bought a new phone and for some reason when transferring it my number from business to consumer there was an issue and I lost all forms of service. When I went into the store David done everything that he could to help me but it was to no avail, he then took complete control of the situation and raised a complaint for me and also raised it with his regional manager. He got in contact and kept me updated on what was happening every step of the way. Great service and I couldn't recommend his team more.
4 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Robert,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind friendly & very helpful
Absolutely lovely staff very helpful and explain every very easy,.. very kind and respectful,.. mad the whole experience easy, cant recommended this shop enough
8 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Arran,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with maddie in…
I had a great experience with maddie in Vodafone ballymena. She was very attentive and extremely patient and with a great personality. I nominate her as employee of the month!
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Joan,
Thanks for the lovely review and fantastic support for Maddie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing thank you for all…
Absolutely amazing thank you for all your help. I couldn’t do it without you.
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi. We're happy to hear that we were able to help you! Thank you for your kind words; we appreciate you taking the time to leave us this amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Five star experience
David was v pleasant and v thorough. Recommend him highly. V helpful.
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi. We're happy to hear that you had a positive experience. We appreciate you taking the time to share your helpful feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
Great prices
Answered all questions
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding service
I’m so pleased I called into the the Ballymena shop today because I had the absolute pleasure of being looked after by Peter and David. I only called in for help with my contract and the advice and customer service I received was outstanding!
They went above and beyond to help me. I have to say they’re the friendliest and most helpful I’ve ever encountered in a Vodafone store. I even came away with 2 new contracts 🤣🤣
I came away with a typed out sheet of what I need to do to cancel my old contacts which has never ever happened in all the years of me being with Vodafone. Honestly they’re both an absolute credit to the company. Thank you David & Peter from the Barnsley girl with a dodgy Northern Irish accent 🤣🤣
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi. We're so pleased to hear about the outstanding service you received at our Ballymena shop. It's great to know that the team went above and beyond to assist you with your contract needs. We appreciate your kind words and are happy you had such a positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ballymena Vodafone staff exceptional
The staff in Vodafone store in Ballymena are and always have been phenomenal. David is an exceptional manager who leads a team who like himself are extremely helpful, pleasant and hardworking. Vodafone Ballymena is not my nearest store, I have 2 Vodafone stores more convenient to me, but because of the staff in Ballymena I drive that bit further and have done this for many years.
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi. We're happy to hear that you consistently receive phenomenal support from our team. We appreciate you taking the time to share your positive experience. It's great to know the team's helpfulness and hard work are valued. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your staff member Yasmin was very easy…
Your staff member Yasmin was very easy to talk to. And was happy to spend time working through the problem. So good.
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Would give 10* if possible
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted exactly what I went in for, questions were answered beyond any doubt and the exact figures all explained clearly and in the meantime had me laughing and feeling a lot more at ease with the task. a true gem to the Vodafone team and an exceptional artist, well done Maddie.
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Kyle ,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Maddie.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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