I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also kno... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Thomas was so helpful and provided us with all the different pricing options. Very friendly service! Highly recommend. Very happy with the new phone.
A empresa respondeu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Ver mais
A empresa respondeu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ballymena
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Reino Unido
4,9
Excelente
130 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic customer service in the…
Fantastic customer service in the Ballymena store from Gary, Maddie and Yasmine. I was having issues with my new phone and these staff all when above and beyond to ensure I left the store a happy customer. A* treatment.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Allison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service / Peter
I met with Peter today and received outstanding customer service. Peter listened to my requirements and provided a perfect solution. I am beyond delighted and will definitely choose an in-store upgrade in future. Sincere thanks Peter!
19 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
David Davison in the Ballymena store…
David Davison in the Ballymena store was first class from start to finish, giving an excellent in person experience.
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gary excelled expectations
The Ballymena team are great. Gary was fantastic from start to finish of the process, upgrade and when I came back for trade in. Great information and knowledge. Really knows his stuff and nothing was a problem for him! Couldn't rate him highly enough, what a great asset to Vodafone. Will recommend Gary to all my friends. THANK YOU :)
7 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're happy to hear that you had such a positive experience with our Ballymena team! We appreciate your kind words and are so glad that you found our service helpful.
Thanks,
Vodafone Social Media Team
Undecided customer …
Decided to upgrade and was very indecisive as to if I would move from iPhone. Dave the Store manager in Ballymena branch talked and guided me through all my options assuring me and answering all the random questions I concerned about. Thankfully he was very patient as I spent @ 1.5hrs in store.
I’ve went with Google pixel and have 14 days cooling off period if I change my mind…which I’m hoping won’t be case!
Thanks Dave…my contract is for 3 years so you’ve got a good cooling off period before you see me again 😆
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're happy to hear that you had a positive experience while exploring your upgrade options. We appreciate you mentioning the assistance you received in making your decision. We hope you enjoy your new phone and thank you for your feedback!
Thanks,
Vodafone Social Media Team
Peter was very informative and helpful…
Peter was very informative and helpful in all matters
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very friendly and super helpful staff
Very friendly and super helpful staff. Made the whole process very straight forward. Will definitely be back and will definitely recommend to family n friends
1 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Ballymena
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful with great advice on…
Very helpful with great advice on getting the best deal for me!
Thanks Peter
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Lou,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter did a fantastic job I have my new…
Peter did a fantastic job I have my new phone a very happy customer
29 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey there,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top customer service
Wonderful service today from Maddie and Ben, Very helpful!
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Grainne,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I left o2 business after 15 years…
I left o2 business after 15 years because of incompetent - rude (Zara - store leader) consultants where I lost 45 days and the dispute almost went to ombudsman. Vodafone consultant David solved it in 3 minutes with one sms , in which I received Pac code and was found a customized tariff and price . Learning o2 how to work with customers !
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience at the…
I had a great experience at the Vodafone shop today. The staff were friendly, knowledgeable, and really took the time to understand what I needed. They explained everything clearly and made the whole process quick and stress-free. It was a huge help getting everything sorted in person, and I left feeling confident and well looked after. Excellent customer service – thank you!
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ballymena
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Ballymena - Peter
Peter was a wonderful sales person and extremely helpful in sorting out my sons 1st phone and my telephone upgrade 😊
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Casablanca,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben & Maddie were very helpful and…
Ben & Maddie were very helpful and polite ensuring I got the service I needed. Their IT system was very slow & they had great patience as did we.
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Claire. We're happy to hear that our agents were helpful and polite while assisting you. We appreciate your patience regarding the slow IT system. Thanks for the great feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely Maddie & Peter helped me upgrade…
Lovely Maddie & Peter helped me upgrade my phone! So helpful and great chat.
15 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Sarah. Thank you for your review for both Maddie and Peter. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful!
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Erin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Gary
Gary was amazing help as always. Spent the time to explain things and make sure I was happy.
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service provided
Amazing customer service provided, dealt with any concerns and explained the process of upgrading and trade ins in great detail. Really happy with the service received
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.