I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also kno... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Thomas was so helpful and provided us with all the different pricing options. Very friendly service! Highly recommend. Very happy with the new phone.
A empresa respondeu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Ver mais
A empresa respondeu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ballymena
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Reino Unido
4,9
Excelente
130 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic detailed and relevant advice
Fantastic detailed and relevant advice, giving complete picture of all the pros and cons of all the different options - helped making my choice straightforward.
6 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Mark,
Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful Vodafone staff!
Peter was very helpful and explained everything in enough detail!
4 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Michael,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable on the…
Very helpful and knowledgeable on the plans and devices
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Ciaran,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Great service. Pr9cess of getting phone fun and simple
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Jonathan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The employees were understanding
The employees were understanding, calm under pressure and always putting the customers first during the black friday sale.
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Thanks for the five star feedback, Philip. It's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brook was a fantastic help to us she…
Brook was a fantastic help to us she knew exactly what she was doing at every stage, glad I went to the shop
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Masterclass in Customer Service: Peter, the Heart of Vodafone
My experience with Vodafone was exceptional. Peter, the employee assisting me, demonstrated both deep knowledge of his role and genuine care in addressing my needs during the visit. His understanding extended beyond the products and offers; he also showed remarkable consideration for my personal circumstances. Peter was informative and patient, ensuring that every question I had was answered thoroughly. Overall, my expectations were not only met but exceeded, and I am extremely satisfied with the quality of customer service I received.
18 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Kay Jay,
This is lovely feedback for Peter. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Always a wonderful service at the…
Always a wonderful service at the Ballymena store, had an issue with my phone today and all the team at the store were so helpful, particularly Ben and Kinga. I've been with Vodafone for years and will remain due to their great customer service.
17 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff. Sorted any issues or questions I had, and got a brilliant deal as well. Would highly recommend.
17 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hey Shaun,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ballymena
Thanks for your feedback Oliver 😊
All the best, The Vodafone Social Media Team
peter was great and help me with all my…
peter was great and help me with all my upgrades and homebroand
1 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Razvan,
Thanks for reviewing and sharing this feedback for Peter.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben is fantastic
31 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Charmaine,
Thanks for taking your time to leave this review for Ben. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Resposta da Vodafone UK - Ballymena
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
We had a brilliant experience served by…
We had a brilliant experience served by Benjamin who was very helpful and patient sorting my mother's phone, 5 star customer service today, will definitely be back, thank you.
23 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Aine,
This is amazing feedback for Benjamin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Kinda has been so helpful and give us the best information
Kinga has been so helpful and gave the best information and advice. We were a crazy family of 4 and she was so understanding and connected so well with us all
13 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Sarah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brooke was very helpful today
Brooke was very helpful today. Went out of her way to meet my needs.
10 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Thanks for your awesome review Emma. It's great to see Brooke was able to get to get everything sorted for you yesterday.
Thanks again, The Vodafone Social Media Team
Brooke was fantastic she helped with…
Brooke was fantastic she helped with everything I needed
30 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi John,
We're delighted to hear this! Thanks for taking the time to share this great feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
What can we say …Peter the great!!!!
What can we say ….. Peter in Fairhill Vodafone helped us so much, he went above and beyond and sorted our problems. Everything is up and running because of his expertise. So helpful & really can’t thank him enough. ⭐️⭐️⭐️⭐️⭐️
29 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Roberta,
It's great to hear about your recent experience and feedback for Peter. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Whole team were very helpful and gave a…
Whole team were very helpful and gave a good service
21 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Aaron,
Thanks for taking your time to leave this review for our store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Clear guidance and simple process
Clear guidance and simple process
12 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Ballymena
Hi Luke,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.