My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Ver mais
A empresa respondeu
15 The Mall, Cheapside, S70 1SB Barnsley, GB
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My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Ver mais
A empresa respondeu
Emma was very knowledgeable and experienced in helping me buy a new phone. She was very patient with me (im not very good with phones) and pleasant. Thank you Emma.
A empresa respondeu
Went in today to sort internet out for my daughter. Dan was very knowledgeable about the products (even with me being a 3 customer from before the merge). He was professional and definitely made thing... Ver mais
A empresa respondeu
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... Ver mais
A empresa respondeu
Escrito pela empresa
15 The Mall, Cheapside, S70 1SB, Barnsley, Reino Unido
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We came for purchasing IPhone 17 pro max. Mr Fiz attended us. He is really polite, knowledgeable and explained about all our queries, introduced to new offers and we were really satisfied with our experience. The best thing was , the amount of time he spent with us. So happy with our experience here in Vodafone store. We walked out with 2 upgrades and new new contracts very good service 10/10

Resposta da Vodafone UK - Barnsley

Resposta da Vodafone UK - Barnsley
After creating a new account isabelle helped me transfer my phone and number over. She was kind and polite and reassured me my my number would come across to my new sim

Resposta da Vodafone UK - Barnsley
New phone today from Vodafone excellent service from Isabelle want to thank her for so much help would come here again

Resposta da Vodafone UK - Barnsley
Nad was a massive help yet again helped me when I was in with Isobel upgrading my phone in June as I used to have a oppo and he helped guide me towards the new honor which is the phone he had. Now came back today to transfer my partners phone over from another network to be an additional plan on mine. Was helpful and polite exactly the same before and just all round generally a good gent. Had a good old chat while waiting for it to load and go through the process didn't feel pressured or rushed through everything but was efficient with what he did.

Resposta da Vodafone UK - Barnsley
Amazing service from Nad very professional and polite and helpful

Resposta da Vodafone UK - Barnsley
Had issues with my phone when to Vodafone shop met by Fiz who sorted me a new phone and resolved my issues great guy 10/10 service

Resposta da Vodafone UK - Barnsley
Walked in for an upgrade and also got a great deal on a new tablet plus extra sim deal, the advisor fiz was really helpful and happy to help us with everything.

Resposta da Vodafone UK - Barnsley
Nad's (Manager) is a G,as ever with my mad account sorted everything out, mad respect, a definite store to visit for bits and outstanding staff all round, I wish I could award more than 5*

Resposta da Vodafone UK - Barnsley

Resposta da Vodafone UK - Barnsley
Isabelle helped me set up my new phone and was professional and friendly

Resposta da Vodafone UK - Barnsley
A gentleman called Fiz, great salesman sorted my new phone out and set everything up. No stress straight forward process walked out of shop phone working and set up. 10/10 service.

Resposta da Vodafone UK - Barnsley
Massive credit to Fiz, at the Barnsley branch of Vodafonenin the Alhambra shopping center.
I purchased a new upgrade at curry's earlier that day and lost my sim card in the process of transferring nit between phones. Who knows where iris but I'm sure it will randomly turnup... Anyway, Curry's mentioned if I pop to Vodafone with my bank card for an ID check they can issue me a new one there and then. We encountered a few problems at Vodafone initially which wouldn't allow me to get a new sim due to just upgrading and the system being stuck in a loop. Enter Fiz... With a quick check from the big boss so to speak, he found an old style analog way of getting around the system and voila, I am now writing this review for you all to read thanks to his speedy work and allowing me to have my phone ready for tomorrow's work day! Absolute life saver. Thanks again buddy!

Resposta da Vodafone UK - Barnsley
Fiz has been fantastic today, he has helped me set up a new contract and updated my child's plan. He has been efficient and helped. Truly deserves the 5 stars

Resposta da Vodafone UK - Barnsley
4 weeks ago I went into the shop in Barnsley, was served by Isobel, she said all the right things, traded in a iPhone 14 for a iPhone 16, she told me I would get £166 trade in plus £100 extra, this would pay off my iPhone 14, 4 weeks later this hasn’t happened, after probably 24 hrs talking to customer service and they gave me the store number for Barnsley, rang them 49 times with no answer now I have no option but to go to the store, I’m nearly 70 am disabled but Vodafone don’t care, I refuse to pay for a phone that I no longer have but no one wants to sort it out, so I will go to the shop on Sunday and will not move until this is sorted, if I could rate the customer service it would probably be a minus

Resposta da Vodafone UK - Barnsley
I popped into the store as I find it much easier than the telephone, and I was blessed to be greeted by a gentleman called Fiz. So happy with the customer service he provided and had very high knowledge of the company. So grateful for his help and what a credit he is!! Thank you Fiz x

Resposta da Vodafone UK - Barnsley
Fiz is a lovely chap very polite and knows his products well. He's a credit to this store

Resposta da Vodafone UK - Barnsley
Saw isabelle who advised me on my upgrade options was friendly and professional

Resposta da Vodafone UK - Barnsley
My customer service Representative she displayed respectful communication while she was speaking to me so I could understand my contacts her language barrier was easily to understood, on leaving the store feeled well pleased as a Vodafone customer.

Resposta da Vodafone UK - Barnsley
Fizz very helpful patient and sorted everything out new phone and also set up 10/10 service

Resposta da Vodafone UK - Barnsley
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